規劃直接路由的依位置路由Plan Location-Based Routing for Direct Routing

Location-Based 路由的概覽Overview of Location-Based Routing

在某些國家和地區,不一定要略過公開交換的電話網絡 (PSTN) 提供者來減少長途通話成本。In some countries and regions, it's illegal to bypass the Public Switched Telephone Network (PSTN) provider to decrease long-distance calling costs. 本文說明如何使用 Location-Based 路由依據其地理位置來限制 Microsoft 團隊使用者的付費略過。This article describes how to use Location-Based Routing to restrict toll bypass for Microsoft Teams users based on their geographic location. 本文只適用于電話系統直接路由。This article applies only to Phone System Direct Routing.

您可以在這裡取得 Location-Based 路由與指導方針的概覽,協助您規劃。Here you'll get an overview of Location-Based Routing and guidance to help you plan for it. 當您準備好要套用並啟用 Location-Based 路由時,請參閱:When you're ready to apply and enable Location-Based Routing, see:

注意

在 Microsoft 365 政府社區 (雲端) 高或 DoD 部署中,無法使用 Location-Based 路由。Location-Based Routing isn't available in Microsoft 365 Government Community Cloud (GCC) High or DoD deployments.

Location-Based 路由是一項功能,可讓您根據原則和使用者在輸入或輸出 PSTN 通話時的地理位置來限制付費旁路。Location-Based Routing is a feature that lets you restrict toll bypass based on policy and the user's geographic location at the time of an inbound or outbound PSTN call. Location-Based 路由的目的是提供一種防範免付費回避的機制。Location-Based Routing is intended to provide a mechanism to prevent toll bypass. 它不應該用來做為根據使用者位置或非預期後果動態路由 PSTN 呼叫的機制。It shouldn't be used as a mechanism to dynamically route PSTN calls based on the location of the user or unintended consequences may result.

當團隊使用者啟用 Location-Based 路由時,下列專案適用:When a Teams user is enabled for Location-Based Routing, the following applies:

  • 若要進行出站 PSTN 通話,下列其中一項必須成立:To make an outbound PSTN call, one of the following must be true:

    • 使用者的端點位於已啟用 Location-Based 路由的網路網站,並可透過針對 Location-Based 路由啟用的對應閘道來呼叫出局。The user's endpoint is located in a network site that's enabled for Location-Based Routing and calls egress through the corresponding gateway that's enabled for Location-Based Routing.
    • 使用者的端點位於未啟用 Location-Based 路由的網路網站,並透過未啟用 Location-Based 路由的閘道來呼叫出局。The user's endpoint is located in a network site that's not enabled for Location-Based Routing and calls egress through a gateway that's not enabled for Location-Based Routing.

    任何其他案例中都不允許出站通話。Outbound calls aren't allowed in any other scenario.

  • 若要接收入站 PSTN 呼叫,使用者的應答端點必須位於您在其中 Location-Based 路由的閘道進行呼叫 ingresses 的相同網路網站中。To receive an inbound PSTN call, the user's answering endpoint must be located in the same network site where the call ingresses through the gateway that's enabled for Location-Based Routing. 在任何其他情況下(例如,如果使用者是漫遊),不允許呼叫且路由至使用者的來電轉接設定, (通常) 語音信箱。In any other scenario, such as if the user is roaming, the call isn't allowed and is routed to the user's call forwarding settings (typically voicemail).

  • 若要將 PSTN 來電轉接給其他團隊使用者,目標使用者的端點必須位於與啟動傳輸的使用者相同的網路網站中。To transfer a PSTN call to another Teams user, the target user's endpoint must be located in the same network site as the user who initiates the transfer. 任何其他案例中都不允許傳輸。Transfers aren't allowed in any other scenario.

  • 若要將另一個小組使用者轉接至 PSTN,必須在與初始呼叫者相同的網路網站上,將來電轉接到已啟用 Location-Based 路由的閘道。To transfer another Teams user to the PSTN, the call must be transferred through a Location-Based Routing enabled gateway located at the same network site as the initial caller. 任何其他案例中都不允許傳輸。Transfers aren't allowed in any other scenario.

Location-Based 路由] 使用的是商務用 Skype 伺服器所使用的相同網路區域、網站和子網定義。Location-Based Routing uses the same network region, site, and subnet definitions that Skype for Business Server uses. 當您針對某個位置限制付費旁路時,系統管理員會將該位置的每個 IP 子網和每個 PSTN 閘道與一個網路網站進行關聯。When toll bypass is restricted for a location, an admin associates each IP subnet and each PSTN gateway for that location to a network site. 使用者的位置是由使用者的小組端點在 PSTN 通話時所連接到的 IP 子網上所決定。A user’s location is determined by the IP subnet that the user’s Teams endpoints are connected to at the time of a PSTN call. 使用者可能會有多個小組用戶端位於不同的網站,在這種情況下,Location-Based 路由會根據其端點的位置,分別強制執行每個用戶端的路由。A user may have multiple Teams clients located at different sites, in which case Location-Based Routing enforces each client’s routing separately depending on the location of its endpoint.

若要熟悉本文中使用的一些網路術語,請參閱 小組中雲端語音功能的網路設定To get familiar with some of the network terminology used in this article, see Network settings for cloud voice features in Teams.

套用 Location-Based 路由Apply Location-Based Routing

您必須將 Location-Based 路由套用至使用者、網路網站和 PSTN 閘道。You must apply Location-Based Routing to users, network sites, and PSTN gateways.

在使用者位置套用 Location-Based 路由Apply Location-Based Routing at the user location

如前文所述,Location-Based 路由只適用于設定直接路由的使用者。As mentioned earlier, Location-Based Routing only applies to users who are set up for Direct Routing. Location-Based 路由不適用於設定通話方案的使用者。Location-Based Routing doesn't apply to users who are set up for Calling Plan. 如果使用者位於 [付費旁路限制] 底下,則必須為使用者啟用 Location-Based 路由,這會控制他們可以撥打和接聽 PSTN 通話的條件,以及可使用的 PSTN 閘道。Users must be enabled for Location-Based Routing if they are under toll bypass restriction, which controls the conditions in which they can make and receive PSTN calls and the PSTN gateway that can be used. 當啟用 Location-Based 路由的使用者位於已啟用 Location-Based 路由的網站時,使用者必須透過連線至該網站的 Location-Based 路由啟用閘道撥打電話。When a user who is enabled for Location-Based Routing is located at a site that's enabled for Location-Based Routing, the user must make calls through a Location-Based Routing enabled gateway connected to the site.

Location-Based 路由的運作方式是根據使用者的團隊端點的 IP 位址來判斷使用者的目前位置,並據此套用規則。Location-Based Routing works by determining the user’s current location based on the IP address of the user’s Teams endpoint and applies the rules accordingly. Location-Based 路由的使用者位置可以使用下列方式加以分類:The location of a user who is enabled for Location-Based Routing can be categorized in the following ways:

  • 使用者位於與已指派其所在之 PSTN 閘道的同一 Location-Based 路由啟用的網站。The user is located at the same Location-Based Routing enabled site associated to the PSTN gateway where their DID is assigned.
    在這種情況下,使用者位於已啟用 Location-Based 路由的已知網路網站,而使用者的直接向內撥號 (則會在同一網路網站的 PSTN 閘道上) 號碼終止。In this scenario, the user is located in a known network site that's enabled for Location-Based Routing and the user's Direct Inward Dial (DID) number terminates on a PSTN gateway that's in the same network site. 例如,使用者是他們的辦公室。For example, the user is at their office.
  • 使用者位於不同的 Location-Based 路由啟用的網站,該網站未與已指派的 PSTN 閘道相關聯。The user is located at a different Location-Based Routing enabled site not associated to PSTN gateway where their DID is assigned.
    在這種情況下,使用者位於已啟用 Location-Based 路由的已知網路網站,而該網站未與使用者的已指派號碼的 PSTN 閘道相關聯。In this scenario, the user is located in a known network site that’s enabled for Location-Based Routing, and that site isn't associated with the PSTN gateway where the user’s DID number is assigned. 例如,使用者移至另一個辦公室。For example, the user travels to another office.
  • 使用者位於未啟用 Location-Based 路由的內部網站上。The user is located at an internal site that's not enabled for Location-Based Routing.
    在這種情況下,使用者位於尚未啟用 Location-Based 路由的已知內部網路網站。In this scenario, the user is located in a known internal network site that's not enabled for Location-Based Routing.
  • 使用者位於未知的網站上。The user is located at an unknown site.
    • 使用者位於未定義為網路網站的內部網路中。The user is located within the internal network that's not defined as a network site.
    • 使用者位於內部網路以外。The user is located outside the internal network. 例如,使用者是在家中或咖啡店中的網際網路。For example, the user is on the Internet at home or in a coffee shop.

在網路網站上套用 Location-Based 路由Apply Location-Based Routing at the network site

您必須為 Location-Based 路由啟用網路網站,以協助決定在漫遊時要路由哪些閘道 Location-Based 路由啟用的使用者。Network sites must be enabled for Location-Based Routing to help determine which gateways to route Location-Based Routing enabled users when roaming. 如果已啟用 Location-Based 路由的使用者將漫遊到已啟用 Location-Based 路由的網站,則只有在該網站上啟用 Location-Based 路由的 PSTN 閘道才能用於撥出通話。If a user who is enabled for Location-Based Routing roams to an site that's enabled for Location-Based Routing, only the PSTN gateway that's enabled for Location-Based Routing at that site can be used for outbound calls. 如果已啟用 Location-Based 路由的使用者漫遊至未啟用 Location-Based 路由的網站,則所有未啟用 Location-Based 路由的閘道都可以用來進行撥出通話。If a user who is enabled for Location-Based Routing roams to a site that's not enabled for Location-Based Routing, any gateway that's not enabled for Location-Based Routing can be used for outbound calls.

在 PSTN 閘道套用 Location-Based 路由Apply Location-Based Routing at the PSTN gateway

閘道會與網站建立關聯,以判斷已啟用 Location-Based 路由的使用者在撥打或接聽 PSTN 通話時,可以找出哪個位置。Gateways are associated to sites to determine where a user who is enabled for Location-Based Routing can be located when they make or receive a PSTN call. 您必須為 Location-Based 路由啟用閘道,以確保它位於 [付費旁路] 限制下,且無法供沒有啟用 Location-Based 路由的使用者使用。Gateways must be enabled for Location-Based Routing to ensure that it's under toll bypass restrictions and can’t be used by users who aren't enabled for Location-Based Routing. 同一個閘道可能會與多個網站建立關聯,而且您可以將它設定為針對 Location-Based 路由啟用,或不為 Location-Based 路由啟用,視網站而定。The same gateway may be associated to multiple sites and it can be configured to be enabled for Location-Based Routing or not enabled for Location-Based Routing, depending on the site.

位置基礎路由案例Scenarios for Location-Based Routing

本節說明使用 Location-Based 路由來限制免付費旁路的不同案例,並比較如何針對沒有啟用 Location-Based 傳送功能的使用者 Location-Based 路由的使用者傳送通話。This section describes different scenarios for restricting toll bypass by using Location-Based Routing and compares how calls are routed for users who aren't enabled for Location-Based Routing with users who are enabled for Location-Based Routing.

下圖顯示在每個案例中 Location-Based 路由所啟用的限制。The following diagram shows the restrictions enabled by Location-Based Routing in each scenario. 在 Location-Based 路由中啟用的使用者、網路網站和閘道,都會在它們周圍加上框線。Users, network sites, and gateways that are enabled for Location-Based Routing have a border around them. 使用圖表做為指南,協助您瞭解 Location-Based 路由在各個案例中的運作方式。Use the diagram as a guide to help you understand how Location-Based Routing works in each scenario.

圖表顯示 Location-Based 路由的案例Diagram showing scenarios for Location-Based Routing

團隊使用者將出站呼叫放入 PSTNTeams user places an outbound call to the PSTN

未啟用 Location-Based 路由的使用者User not enabled for Location-Based Routing

未啟用 Location-Based 路由的使用者可以使用任何未在已指派的語音路由策略中 Location-Based 路由的網站上的任何閘道,來撥打出站通話。A user who isn't enabled for Location-Based Routing can make outbound calls using any gateway at any site that’s not enabled for Location-Based Routing through their assigned voice routing policy. 不過,如果已為 Location-Based 路由啟用閘道,即使已將它指派給其語音路由策略,使用者也無法透過閘道撥出通話。However, if a gateway is enabled for Location-Based Routing, the user can't make outbound calls through the gateway even if it’s assigned to their voice routing policy. 如果使用者漫遊至已啟用 Location-Based 路由的網站,他們只能透過其無法在 Location-Based 路由的標準路由閘道進行通話。If the user roams to a site that's enabled for Location-Based Routing, they can only make calls through their normal routing gateways that aren't enabled for Location-Based Routing.

使用者已啟用 Location-Based 路由User enabled for Location-Based Routing

相比之下,針對已啟用 Location-Based 路由的使用者傳送撥出通話的路由,會受到使用者端點的網路位置影響。In comparison, the routing of outbound calls for users who are enabled for Location-Based Routing is affected by the network location of the user’s endpoint. 下表顯示 Location-Based 路由對 User1 的呼出呼叫路由的影響,視 User1 的位置而定。The following table shows how Location-Based Routing affects the routing of outbound calls of User1, depending on the location of User1.

User1 端點位置User1 endpoint location 針對 User1 的出站通話進行路由Routing of outbound calls for User1
指派使用者的位置相同的網站,為 Location-Based 路由 (Site1 啟用網站) Same site where user's DID is assigned, site enabled for Location-Based Routing (Site1) Location-Based 路由 (GW1) 在 Site1 時根據使用者的語音路由策略呼叫路由的通話Call routed through gateway that's enabled for Location-Based Routing (GW1) at Site1, based on the user’s voice routing policy
與使用者所指派的位置不同的網站,為 Location-Based 路由 (Site2 啟用網站) Different site than where user's DID is assigned, site enabled for Location-Based Routing (Site2) 在) GW2 路由 Site2 中,以使用者的語音路由策略為基礎,透過支援 Location-Based 路由 (的閘道路由的通話Call routed through gateway that's enabled for Location-Based Routing (GW2) at roam Site2, based on user's voice routing policy
與使用者所指派的位置不同的網站,Location-Based 路由 (Site3 的網站沒有啟用) Different site than where user's DID is assigned, site not enabled for Location-Based Routing (Site3) 在未啟用 GW3 路由 () 的網站上,以使用者的語音路由策略為基礎,傳送到未啟用 Location-Based 路由的 Location-Based 路由的呼叫。Call routed through gateway that's not enabled for Location-Based Routing at site that's not enabled for Location-Based Routing (GW3), based on user's voice routing policy
未知的內部網路 (Location4) Unknown internal network (Location4) 不允許 PSTN 通話PSTN calling not allowed
未知的外部網路 (Location5) Unknown external network (Location5) 不允許 PSTN 通話PSTN calling not allowed

團隊使用者從 PSTN 接收入站通話Teams user receives an inbound call from the PSTN

未啟用 Location-Based 路由的使用者User not enabled for Location-Based Routing

未啟用 Location-Based 路由的使用者可以接收來自閘道的撥入通話,但無法從指派的電話號碼 ingresses 傳送 Location-Based 路由。A user who isn't enabled for Location-Based Routing can receive an inbound call from the gateway that's not enabled for Location-Based Routing from which their assigned DID number ingresses. 如果使用者漫遊至未啟用 Location-Based 路由的網站,他們仍可透過其正常 PSTN 閘道接收來電。If the user roams to a site that's not enabled for Location-Based Routing, they can still receive calls through their normal PSTN gateways.

使用者已啟用 Location-Based 路由User enabled for Location-Based Routing

相比之下,針對 Location-Based 路由啟用的使用者,只能從 PSTN 閘道收到其已指派給相同網站的撥入電話。In comparison, users enabled for Location-Based Routing can only receive inbound calls from the PSTN gateway their DID is assigned to when they are located at the same site. 下表顯示當 User1 移至不同網路位置時,User1 如何接收撥入通話。The following table shows how User1 receives inbound calls when User1 moves to different network locations. 如果通話不是傳送給使用者的端點,則會移至使用者的來電轉接設定(如果設定已設定)。If the call isn't routed to the endpoint of the user, it goes to the user’s call forwarding settings, if the settings are configured. 通常,這是語音信箱。Typically, this is voicemail.

User1 端點位置User1 endpoint location 將入站呼叫路由至 User1Routing of inbound calls to User1
與使用者的分派位置相同的網站,為 Location-Based 路由 (Site1 啟用網站) Same site as where user's DID is assigned, site enabled for Location-Based Routing (Site1) 在 Site1 中傳送給 User1's 端點的通話Calls routed to User1's endpoint in Site1
與使用者所指派的位置不同的網站,為 Location-Based 路由 (Site2 啟用網站) Different site than where user's DID is assigned, site enabled for Location-Based Routing (Site2) 通話未路由至 Site2 中的端點Calls not routed to endpoints in Site2
與使用者所指派的位置不同的網站,Location-Based 路由 (Site3 的網站沒有啟用) Different site than where user's DID is assigned, site not enabled for Location-Based Routing (Site3) 通話未路由至 Site3 中的端點Calls not routed to endpoints in Site3
未知的內部網路 (Location4) Unknown internal network (Location4) 通話未路由至 Location4 中的端點Calls not routed to endpoints in Location4
未知的外部網路 (Location5) Unknown external network (Location5) 通話未路由至 Location5 中的端點Calls not routed to endpoints in Location5

團隊使用者將來電轉移或轉寄給其他團隊使用者Teams user transfers or forwards call to another Teams user

在涉及 PSTN 端點時,Location-Based 路由會分析是否已針對其中一個或兩個使用者啟用 Location-Based 路由,並根據兩個端點的位置,判斷是否應該轉移或轉寄通話。When a PSTN endpoint is involved, Location-Based Routing analyzes whether one or both users are enabled for Location-Based Routing and determines whether the call should be transferred or forwarded depending on the location of both endpoints.

來電轉接要求初始使用者在來電轉接時接聽電話,而不需要先接聽來電。Call transfer requires the initiating user to pick up the call while call forwarding doesn't require the initial call to be answered. 這表示即使 User1 不在要接收來電的位置,也可以轉寄呼叫 (請參閱 小組使用者從 PSTN 區段接收輸入呼叫 ]) 且如果 user1 無法接收撥入通話,就無法傳送通話。This means that calls can be forwarded even if User1 isn't at a location to receive inbound calls (see the table in the Teams user receives an inbound call from the PSTN section) and calls can't be transferred if User1 is unable to receive the inbound call.

未啟用 Location-Based 路由的使用者User not enabled for Location-Based Routing

未啟用 Location-Based 路由的使用者可以將 PSTN 來電轉接或轉寄至其他未啟用 Location-Based 路由的使用者。A user who isn't enabled for Location-Based Routing can transfer or forward PSTN calls to other users who aren't enabled for Location-Based Routing. 使用者通常不能將 PSTN 呼叫傳送或轉寄給已啟用 Location-Based 路由的使用者,因為 Location-Based 的啟用路由的使用者通常只允許在支援 PSTN 呼叫的 Location-Based 路由的閘道上共同找到。The user will typically not be allowed to transfer or forward a PSTN call to a user who is enabled for Location-Based Routing because Location-Based Routing enabled users are generally only allowed to be co-located at Location-Based Routing enabled gateways for PSTN calls. 例外狀況是當 Location-Based 路由已啟用的使用者漫遊至尚未啟用 Location-Based 路由的網站時。The exception is when a Location-Based Routing enabled user roams to a site that's not enabled for Location-Based Routing. 在這種情況下,允許轉接的通話。In this scenario, the transferred call is allowed.

同樣地,沒有啟用 Location-Based 路由的使用者,只能從另一個尚未啟用 Location-Based 路由的使用者接收轉接或轉寄的 PSTN 通話。Likewise, a user who isn't enabled for Location-Based Routing can only receive a transfer or forwarded PSTN call from another user who isn't enabled for Location-Based Routing.

使用者已啟用 Location-Based 路由User enabled for Location-Based Routing

一般來說,只有當目標使用者已啟用 Location-Based 路由,且位於相同的網站時,才能從 Location-Based 路由的閘道轉移和轉寄進貨 PSTN 呼叫。Generally, transferring and forwarding inbound PSTN calls from a gateway that's enabled for Location-Based Routing is allowed only if the target user is enabled for Location-Based Routing and is located at the same site. 否則,不允許轉移和轉接通話。Otherwise, transferring and forwarding calls isn't allowed.

下表顯示是否允許來電轉接與來電轉接,視目標使用者的位置而定。The following table shows whether call forwarding and call transfers are allowed, depending on the location of the target user. 在此表格中,位於 Site1 中的 [User1] 會啟動轉接或轉寄給其他團隊使用者,這些使用者也可以 Location-Based 路由及其他位置。In this table, User1, located in Site1, initiates the transfer or forward to other Teams users who are also enabled for Location-Based Routing and who are in different locations.

目標使用者端點位置Target user endpoint location User1 啟動來電轉接User1 initiates call transfer User1 啟動來電轉接User1 initiates call forward
與發起者 (的同一個網路網站) Same network site as initiator (User2) 允許Allowed 允許Allowed
在不同的網路網站上,Location-Based 路由 (User3 的網站已啟用) Different network site, site enabled for Location-Based Routing (User3) 不允許Not allowed 不允許Not allowed
不同的網路網站,沒有 Location-Based 路由 (User4 的網站啟用) Different network site, site not enabled for Location-Based Routing (User4) 不允許Not allowed 不允許Not allowed
未知的內部網路 (User5) Unknown internal network (User5) 不允許Not allowed 不允許Not allowed
未知的外部網路 (User6) Unknown external network (User6) 不允許Not allowed 不允許Not allowed

小組使用者將來電轉接或轉寄給 PSTN 端點Teams user transfers or forwards call to PSTN endpoint

未啟用 Location-Based 路由的使用者User not enabled for Location-Based Routing

  • 允許將 PSTN 來電轉接並轉寄到另一個 PSTN 號碼。Transferring and forwarding a PSTN call to another PSTN number is allowed.
  • 將入站 VOIP 來電轉接及轉寄到 PSTN,必須遵守來電者的免付費回避限制。Transferring and forwarding an inbound VOIP call to the PSTN must honor the caller’s toll bypass restrictions.
    • 如果呼叫者沒有啟用 Location-Based 路由,可以將它們傳輸到任何未啟用 Location-Based 路由的 PSTN 閘道。If the caller isn't enabled for Location-Based Routing, they can be transferred to any PSTN gateway that's not enabled for Location-Based Routing.
    • 如果呼叫者已啟用 Location-Based 路由,則只能將其轉接至位於相同網路網站的 Location-Based 路由啟用的閘道。If the caller is enabled for Location-Based Routing, they can only be transferred to a Location-Based Routing enabled gateway located at the same network site.

使用者已啟用 Location-Based 路由User enabled for Location-Based Routing

  • 將 PSTN 來電轉接和轉寄轉移到另一個 PSTN 號碼的同時,必須在已啟用撥入通話的相同 Location-Based 路由閘道路由。Transferring and forwarding inbound a PSTN call to another PSTN number must be routed out the same Location-Based Routing enabled gateway that the inbound call arrived on.
  • 將入站 VOIP 來電轉接及轉寄到 PSTN 時,必須同時服從呼叫者,並呼叫使用者的免付費旁路限制。Transferring and forwarding an inbound VOIP call to the PSTN must honor both the caller and called user’s toll bypass restrictions.
    • 如果呼叫者沒有啟用 Location-Based 路由,可以將它們傳輸到任何未啟用 Location-Based 路由的 PSTN 閘道。If the caller isn't enabled for Location-Based Routing, they can be transferred to any PSTN gateway that's not enabled for Location-Based Routing.
    • 如果呼叫者已啟用 Location-Based 路由,則只能將其轉接至位於相同網路網站的 Location-Based 路由啟用的閘道。If the caller is enabled for Location-Based Routing, they can be only be transferred to a Location-Based Routing enabled gateway located at the same network site.

下表顯示 Location-Based 路由會如何影響將 VOIP 呼叫從 User1 傳送到不同位置的使用者,而這些使用者會將來電轉接或轉寄到 PSTN 端點。The following table shows how Location-Based Routing affects routing of a VOIP call from User1 at Site1 to users in different locations who transfer or forward the call to a PSTN endpoint.

使用者啟動來電轉接或轉寄User initiating call transfer or forward 轉接至 PSTNTransfer to PSTN 轉接至 PSTNForward to PSTN
相同的網路網站,為 Location-Based 路由 (的網路,啟用網站) Same network site, site enabled for Location-Based Routing (User2) 來電轉接只能透過 User2's 語音路由策略,在 Site1 上啟用 Location-Based 路由 Gateway1 傳送Call transfer can only be routed through Location-Based Routing enabled Gateway1 at Site1, based on User2's voice routing policy 根據 User2's 語音路由策略,呼叫轉寄只能在 Site1 上啟用 Location-Based 路由 Gateway1 進行路由Call forward can only routed through Location-Based Routing enabled Gateway1 at Site1, based on User2's voice routing policy
在不同的網路網站上,Location-Based 路由 (User3 的網站已啟用) Different network site, site enabled for Location-Based Routing (User3) 來電轉接只能透過 User3's 語音路由策略,在 Site1 上啟用 Location-Based 路由 Gateway1 傳送Call transfer can only be routed through Location-Based Routing enabled Gateway1 at Site1, based on User3's voice routing policy 根據 User3's 語音路由策略,在 Site1 上啟用 Gateway1 路由功能的來電轉接,即可 Location-Based 路由Call forward can only be routed through Location-Based Routing enabled Gateway1 at Site1, based on User3's voice routing policy
不同的網路網站,沒有 Location-Based 路由 (User4 的網站啟用) Different network site, site not enabled for Location-Based Routing (User4) 來電轉接只能透過 User4's 語音路由策略,在 Site1 上啟用 Location-Based 路由 Gateway1 傳送Call transfer can only be routed through Location-Based Routing enabled Gateway1 at Site1, based on User4's voice routing policy 根據 User4's 語音路由策略,在 Site1 上啟用 Gateway1 路由功能的來電轉接,即可 Location-Based 路由Call forward can only be routed through Location-Based Routing enabled Gateway1 at Site1, based on User4's voice routing policy
未知的內部網路 (User5) Unknown internal network (User5) 來電轉接只能透過 User5's 語音路由策略,在 Site1 上啟用 Location-Based 路由 Gateway1 傳送Call transfer can only be routed through Location-Based Routing enabled Gateway1 at Site1, based on User5's voice routing policy 根據 User5's 語音路由策略,在 Site1 上啟用 Gateway1 路由功能的來電轉接,即可 Location-Based 路由Call forward can only be routed through Location-Based Routing enabled Gateway1 at Site1, based on User5's voice routing policy
未知的外部網路 (User6) Unknown external network (User6) 來電轉接只能透過 User6's 語音路由策略,在 Site1 上啟用 Location-Based 路由 Gateway1 傳送Call transfer can only be routed through Location-Based Routing enabled Gateway1 at Site1, based on User6's voice routing policy 根據 User6's 語音路由策略,在 Site1 上啟用 Gateway1 路由功能的來電轉接,即可 Location-Based 路由Call forward can only be routed through Location-Based Routing enabled Gateway1 at Site1, based on User6's voice routing policy

同時響鈴Simultaneous ringing

在啟用 Location-Based 路由的使用者接聽通話且已啟用同時撥打時,Location-Based 路由會分析呼叫方的位置,以及呼叫方的端點,判斷是否應該路由通話。When a user who's enabled for Location-Based Routing receives a call and has simultaneous ringing enabled, Location-Based Routing analyzes the location of the calling party and the endpoints of the called parties to determine whether the call should be routed. 同時震鈴遵循與來電轉接與轉寄相同的 Location-Based 規則。Simultaneous ringing follows the same Location-Based rules as call transfers and forwards.

同時撥打另一個小組使用者Simultaneous ringing for another Teams user

下表顯示 Location-Based 路由是否允許針對使用者1的進貨 PSTN 呼叫同時撥打給不同的使用者。The following table shows whether Location-Based Routing allows simultaneous ringing to different users for an inbound PSTN call for User1.

目標使用者端點位置Target user endpoint location 同時撥打Simultaneous ring
與發起者 (的同一個網路網站) Same network site as initiator (User2) 允許Allowed
針對 Location-Based 路由 (User3) 啟用不同的漫遊網路網站Different roamed network site enabled for Location-Based Routing (User3) 不允許Not allowed
漫遊網路網站未啟用 Location-Based 路由 (User4) Roamed network site not enabled for Location-Based Routing (User4) 不允許Not allowed
未知的內部網路 (User5) Unknown internal network (User5) 不允許Not allowed
未知的外部網路 (User6) Unknown external network (User6) 不允許Not allowed
目標使用者是 PSTN 號碼Target user is a PSTN number 呼叫只能透過 User1's 語音路由原則,在 Site1 上啟用 Location-Based 路由 Gateway1 傳送Call can only be routed through Location-Based Routing enabled Gateway1 at Site1, based on User1's voice routing policy

同時撥打 PSTN 端點Simultaneous ringing to a PSTN endpoint

下表 Location-Based 顯示從 Site1 到不同位置的輸入 VOIP 呼叫的路由行為,並將同時撥打設定為 PSTN 號碼的使用者。The following table shows Location-Based Routing behavior for an inbound VOIP call from User1 located at Site1 to users in different locations with simultaneous ring set to a PSTN number.

呼叫使用者端點位置Called user endpoint location 同時振鈴目標是 PSTN 端點Simultaneous ring target is PSTN endpoint
相同的網路網站,為 Location-Based 路由 (的網路,啟用網站) Same network site, site enabled for Location-Based Routing (User2) 根據 User2's 語音路由策略,只能在 Site1 上 Location-Based 路由 Gateway1 傳送通話Call can be only be routed through Location-Based Routing Gateway1 at Site1, based on User2's voice routing policy
針對 Location-Based 路由 (User3 啟用不同的網路網站) Different network site enabled for Location-Based Routing (User3) 呼叫只能透過 User3's 語音路由策略,在 Site1 上 Location-Based 路由 Gateway1 進行路由Call can only be routed through Location-Based Routing Gateway1 at Site1, based on User3's voice routing policy
沒有為 Location-Based 路由 (User4 啟用不同的網路網站) Different network site not enabled for Location-Based Routing (User4) 呼叫只能透過 User4's 語音路由策略,在 Site1 上 Location-Based 路由 Gateway1 進行路由Call can only be routed through Location-Based Routing Gateway1 at Site1, based on User4's voice routing policy
未知的內部網路 (User5) Unknown internal network (User5) 呼叫只能透過 User5's 語音路由策略,在 Site1 上 Location-Based 路由 Gateway1 進行路由Call can only be routed through Location-Based Routing Gateway1 at Site1, based on User5's voice routing policy
未知的外部網路 (User6) Unknown external network (User6) 呼叫只能透過 User6's 語音路由策略,在 Site1 上 Location-Based 路由 Gateway1 進行路由Call can only be routed through Location-Based Routing Gateway1 at Site1, based on User6's voice routing policy

透過語音 app 撥入通話 (自動語音應答或通話佇列) Inbound calls through voice app (Auto Attendant or Call Queue)

允許來自 Location-Based 路由的輸入 PSTN 呼叫連線至自動語音應答或呼叫佇列。Inbound PSTN calls from a Location-Based Routing enabled gateway are allowed to connect to an auto attendant or call queue. 針對 Location-Based 路由啟用的使用者,只要位於輸入 PSTN 呼叫產生的相同網站,就只能接收來自這些應用程式的入站來電轉接。Users enabled for Location-Based Routing can only receive inbound call transfers from these applications when they are located at the same site the inbound PSTN call originates from.

語音 app 傳輸允許來電轉接及同時撥打給使用者和 PSTN。Call forwarding and simultaneous ringing to users and PSTN is allowed for voice app transfers. 完成對目標的通話受限於前面所列的相同 Location-Based 路由規則。Completing the call to the target is subject to the same Location-Based Routing rules listed earlier.

也允許轉接至語音信箱。Forwarding to voicemail is also allowed.

委派Delegation

團隊使用者可以選擇代表自己撥打或接聽電話的代理人。A Teams user may choose delegates who can make and receive calls on their behalf. 小組中的委派功能會受到 Location-Based 路由的影響,如下所示:Delegation capabilities in Teams are affected by Location-Based Routing as follows:

其他規劃考慮Other planning considerations

從內部部署 Location-Based 路由部署所做的變更Changes from an on-premises Location-Based Routing deployment

已不再使用網路網站語音路由原則。Network site voice routing policy is no longer used. 相反地,我們會使用使用者的語音路由原則。Instead, we use the user’s voice routing policy. 這表示,若要讓使用者能夠漫遊到其他網站,語音路由策略必須包含漫遊網站的閘道。This means that to allow users to roam to other sites, the voice routing policy must include the gateways of the roamed sites.

位置基礎路由的技術考量Technical considerations for Location-Based Routing

支援 IPv4 與 IPv6 子網,但在檢查相符時,會優先考慮 IPv6。IPv4 and IPv6 subnets are supported, however, IPv6 takes precedence when checking for a match.

Location-Based 路由的用戶端支援Client support for Location-Based Routing

支援下列團隊用戶端:The following Teams clients are supported:

  • 團隊桌面用戶端 (的 Windows 和 Mac) Teams desktop clients (Windows and Mac)
  • 團隊行動用戶端 (iOS 和 Android) Teams mobile clients (iOS and Android)
  • 團隊 IP 電話Teams IP phones

不支援小組網頁用戶端與商務用 Skype 用戶端。The Teams web client and Skype for Business clients aren't supported.

未受位置基礎路由支援的功能Capabilities not supported by Location-Based Routing

Location-Based 路由不適用於下列類型的互動。Location-Based Routing doesn't apply to the following types of interactions. 當團隊端點與下列案例中的 PSTN 端點互動時,不會強制執行 Location-Based 路由:Location-Based Routing isn't enforced when Teams endpoints interact with PSTN endpoints in the following scenarios:

  • 透過通話駐留撥打電話給寄存或檢索 PSTN 電話Call park or retrieval of PSTN calls through Call Park
  • 內部部署商務用 Skype 使用者或商務用 Skype Online 使用者會呼叫團隊使用者An on-premises Skype for Business user or a Skype for Business Online user calls a Teams user

Location-Based 傳送會議Location-Based Routing for conferencing

無法在 PSTN 通話中啟用 Location-Based 路由的使用者,以另一個使用者或 PSTN 號碼啟動會議。A Location-Based Routing enabled user on a PSTN call isn't allowed to start a conference with another user or PSTN number. 允許連線到自動語音應答或通話佇列。Connecting to auto attendants or call queues is allowed. 如果使用者有會議授權,使用者必須啟動一則與相關使用者的會議,並透過會議橋打電話給 PSTN,以開始電話會議。If the user has a conferencing license, the user must start a conference with the relevant users and call the PSTN through the conference bridge to start a conference call.

Location-Based 路由的媒體旁路需求Media bypass requirement for Location-Based Routing

如果您是在印度部署 Location-Based 路由,也就是設定媒體旁路的需求。If you're deploying Location-Based Routing in India, it's a requirement to also configure media bypass. 若要深入瞭解,請參閱使用直接路由與本機媒體優化來規劃媒體旁路To learn more, see Plan for media bypass with Direct Routing and Local Media Optimization for Direct Routing.

直接在 IP 上進行語音 (VoIP) Direct Voice over IP (VoIP)

直接在 IP 上使用語音 (VoIP) 不能在印度的任何電話裝置上部署。Direct Voice over IP (VoIP) must not be deployed with any telephony equipment in India.

後續步驟Next steps

移至 設定 Location-Based 路由的網路設定Go to Configure network settings for Location-Based Routing.