Microsoft 團隊中的外部 (聯盟) 使用者的原生聊天體驗Native chat experience for external (federated) users in Microsoft Teams

當 Microsoft 團隊使用者與外部 (聯盟) 使用者聊天時,聊天體驗會限制為文字。When a Microsoft Teams user is chatting with an external (federated) user, the chat experience is limited to text. 不過,如果您的小組使用者與外部使用者都是 TeamsOnly 升級模式,您可以使用「原生小組聊天體驗」,包括豐富的格式設定、@mentions 及其他聊天功能。However, if both your Teams user and the external user is in the TeamsOnly upgrade mode, you can have a "native-Teams chat experience," which includes rich formatting, @mentions, and other chat features. 換句話說,您可以使用與貴組織中的使用者一樣,與符合資格的外部使用者進行相同的豐富1:1 團隊交談體驗。In other words, you can have the same rich 1:1 Teams chat experience with eligible external users as you'd have with users in your organization. 與外部使用者的原生團隊聊天僅限1:1 聊天 (外部使用者無法進行群組聊天) 。Native Teams chats with external users are still limited to 1:1 chats only (external users can't do group chats).

外部使用者的原生聊天體驗已針對所有團隊承租人開啟,但並非所有使用者都符合資格。The native chat experience for external users is turned on for all Teams tenants, but not all users are eligible. 若要提供原生聊天體驗,必須針對 TeamsOnly 升級模式設定傳送者和收件者。To be offered a native chat experience, both the sender and receiver need to be configured for TeamsOnly upgrade mode. 若要深入瞭解升級原則,請參閱 設定您的共存和升級設定To learn more about upgrade policies, read Setting your coexistence and upgrade settings.

若要查看小組中外部 access 使用者的功能清單,請參閱 比較外部與來賓存取To see a list of capabilities for external access users in Teams, see Compare external and guest access.

如何知道我正在使用原生聊天嗎?How do I know if I'm in a native chat?

如果您只能在聊天中與外部使用者交換文字,您就可以使用標準的外部存取 (聯盟) 聊天。If you can only exchange text in your chat with an external user, then you're in a standard external-access (federated) chat. 如果您已有所有其他的聊天功能,包括格式設定、@mentions、emoji 等,您就是與外部使用者進行的原生團隊交談。If you've got all of the other chat functionality, including formatting, @mentions, emojis, etc., then you're in a native Teams chat with your external user.

團隊會定期檢查外部使用者的升級模式,並在 TeamsOnly 升級模式中找到執行團隊的外部使用者時,系統會提示您切換到原生團隊聊天並鎖定原始聊天。Teams periodically checks the upgrade mode for external users and, when it finds an external user running Teams in the TeamsOnly upgrade mode, it'll prompt you to switch to a native Teams chat and lock the original chat.

當您切換到原生團隊聊天時,團隊不會合並這兩個交談。When you switch to a native Teams chat, Teams doesn't merge the two conversations. 相反地,您會在聊天摘要中看到兩個聊天。Instead, you'll see both of the chats in your chat feed. 新的原生團隊聊天處於作用中狀態,但舊的純文字聊天功能已鎖定。The new, native-Teams chat is active, but the old, text-only chat is locked.

如果使用者不再處於 [只在團隊中] 模式中,會發生什麼情況?What happens if a user isn't in Teams Only mode anymore?

如果您有原生團隊與外部使用者聊天,然後其中一個您的 TeamsOnly 升級模式,則團隊會封鎖原生團隊聊天,並為您提供有限的純文字聊天的連結。If you were having a native Teams chat with an external user and then one of you gets switched out of the TeamsOnly upgrade mode, Teams locks the native Teams chat and gives you a link for a limited, text-only chat. 您無法在原生團隊聊天中繼續進行。You won't be able to continue in the native Teams chat. 您仍可閱讀原生團隊聊天,但無法在該處繼續交談。You can still read the native Teams chat, but you can't continue the conversation there.

如果團隊發現與外部使用者的舊純文字聊天,就會接收該聊天。If Teams finds an old text-only chat with this external user, it'll revive that chat. 否則,小組會建立新的純文字聊天。Otherwise, Teams creates a new text-only chat.

管理團隊中的外部存取Manage external access in Teams