Microsoft Teams 中的團隊和頻道概覽Overview of teams and channels in Microsoft Teams

注意

請檢閱下列資訊以了解 Teams 中的聊天、團隊、頻道和應用程式。Review the following information to understand chat, teams, channels, & apps in Teams. 然後,移至 Teams 中的聊天、團隊、頻道和應用程式,逐步完成您首次使用 Teams 時的重要決策清單。Then, go to Chat, teams, channels, & apps in Teams to walk through a list of decisions important to your Teams rollout.

讓我們先來了解 Microsoft Teams 如何讓個別團隊在商務案例之間自我組織及共同作業:Let’s get started by thinking about how Microsoft Teams allows individual teams to self-organize and collaborate across business scenarios:

  • Teams 是與組織內不同專案和結果有關的人員、內容和工具的集合。Teams are a collection of people, content, and tools surrounding different projects and outcomes within an organization.

    • Teams 可以建立為只有受邀使用者才可加入的形式。Teams can be created to be private to only invited users.
    • 小組也可以建立為公開和開啟,組織中的任何人都可以加入 (最多10000個成員) 。Teams can also be created to be public and open and anyone within the organization can join (up to 10,000 members).

    設計團隊的目的是聚集一群人,讓他們以密切合作的方式來完成工作。A team is designed to bring together a group of people who work closely to get things done. 專案型工作 (例如啟動產品、建立數位戰情室) 的團隊可以是動態且持續性的,以反映組織的內部結構 (例如部門和辦公室位置)。Teams can be dynamic for project-based work (for example, launching a product, creating a digital war room), as well as ongoing, to reflect the internal structure of your organization (for example, departments and office locations). 團隊中的聊天、檔案和記事只會對團隊成員顯示。Conversations, files and notes across team channels are only visible to members of the team.

  • 頻道 是團隊內的專用區段,可依據特定主題、專案或訓練等適合團隊的分類來讓交談保持在井然有序的狀態中!Channels are dedicated sections within a team to keep conversations organized by specific topics, projects, disciplines—-whatever works for your team! 您在頻道中共用的檔案 (位於 [檔案] 索引標籤上) 會儲存在 SharePoint 中。Files that you share in a channel (on the Files tab) are stored in SharePoint. 如需詳細資訊,請參閱 SharePoint Online 和商務用 OneDrive 如何與 Teams 互動To learn more, read How SharePoint Online and OneDrive for Business interact with Teams.

    • 頻道是指交談發生的位置,以及實際完成工作的位置。Channels are places where conversations happen and where the work actually gets done. 您可以為所有團隊成員開啟頻道,或將頻道設為私人頻道 (如果您需要挑選對象)。Channels can be open to all team members or, if you need a more select audience, they can be private. 標準頻道是團隊中每個人都可參與的頻道,而私人頻道會限制僅與團隊內一小群人員交談。Standard channels are for conversations that everyone in a team can participate in and private channels limit communication to a subset of people in a team.
    • 頻道若以包含索引標籤、連接器和 Bot 的應用程式進行擴充,則其對於團隊成員的作用,將最具價值。Channels are most valuable when extended with apps that include tabs, connectors, and bots that increase their value to the members of the team. 若要深入了解,請參閱 Teams 中的應用程式、Bot 和連接器To learn more, see Apps, bots, & connectors in Teams.

如需使用團隊和頻道的說明,請參閱團隊和頻道For help using teams and channels, check out Teams and channels.

若要深入了解建立團隊和頻道的最佳做法,請觀看這段短片。View this short video to learn more about best practices for creating teams and channels.

成員資格、角色和設定Membership, roles, and settings

團隊成員資格Team membership

為您的整個組織啟用 Microsoft Teams 時,指定的團隊擁有者可以邀請與他們共同作業的任何員工加入其團隊。When Microsoft Teams is activated for your entire organization, designated team owners can invite any employee they work with to join their team. Microsoft Teams 可讓團隊擁有者根據姓名輕鬆地在組織中新增人員。Microsoft Teams makes it easy for team owners to add people in the organization based on their name. 視組織的設定而定,您也可以將屬於團隊成員但位在組織外部的來賓新增至您的團隊。Depending on your organization's settings guests who are team members but outside of your organization can also be added to your teams. 如需詳細資訊,請參閱 Microsoft Teams 中的來賓存取See Guest Access in Microsoft Teams for more information.

小組擁有者也可以根據現有的 Microsoft 365 群組建立小組。Team owners can also create a team based on an existing Microsoft 365 group. 對群組所做的任何變更都會自動與 Microsoft Teams 同步。Any changes made to the group will be synced with Microsoft Teams automatically. 根據現有的 Microsoft 365 群組建立小組,不僅可簡化邀請與管理成員的程式,還能同步處理 Microsoft 團隊內的群組檔案。Creating a team based on an existing Microsoft 365 group not only simplifies the process of inviting and managing members, but also syncs group files inside of Microsoft Teams.

團隊角色Team roles

Microsoft Teams 中的主要角色如下:There are two main roles in Microsoft Teams:

  • 團隊擁有者 - 建立團隊的人員。Team owner - The person who creates the team. 團隊擁有者可以在邀請人員加入團隊時,或在人員加入團隊之後的任何時間點,讓團隊成員成為共同擁有者。Team owners can make any member of their team a co-owner when they invite them to the team or at any point after they’ve joined the team. 擁有多個團隊擁有者,表示您能將管理設定和成員資格的責任 (包括邀請) 由其他人分擔。Having multiple team owners lets you share the responsibilities of managing settings and membership, including invitations.
  • 團隊成員 - 擁有者邀請加入其團隊的人員。Team members - The people who the owners invite to join their team.

此外,如果已設定仲裁功能,則團隊擁有者和成員都可以有頻道的仲裁者功能。In addition, if moderation is set up, team owners and members can have moderator capabilities for a channel. 仲裁者可在頻道中開始新的文章,並控制團隊成員是否可以回覆現有的頻道訊息。Moderators can start new posts in the channel and control whether team members can reply to existing channel messages. 團隊擁有者可以在頻道內指派仲裁者。Team owners can assign moderators within a channel. (頻道擁有者會預設為具有仲裁者功能。) 頻道內的仲裁者可以新增或移除該頻道中的其他仲裁者。(Team owners have moderator capabilities by default.) Moderators within a channel can add or remove other moderators within that channel. 如需詳細資訊,請參閱在 Microsoft Teams 中設定和管理頻道仲裁For more information, see Set up and manage channel moderation in Microsoft Teams.

團隊設定Team settings

團隊擁有者可以直接在 Microsoft Teams 中管理整個團隊內的設定。Team owners can manage team-wide settings directly in Microsoft Teams. 設定包括新增團隊圖片、設定團隊成員的權限以建立標準和 私人頻道、新增索引標籤和連接器、以 @ 提及整個團隊或頻道,以及使用 Gif、貼紙和 Meme。Settings include the ability to add a team picture, set permissions across team members for creating standard and private channels, adding tabs and connectors, @mentioning the entire team or channel, and the usage of GIFs, stickers, and memes.

請花三分鐘觀看專為團隊擁有者準備的指南:Take three minutes to check out this go-to-guide video for team owners:

如果您是 Microsoft 365 或 Office 365 中的 Microsoft 團隊管理員,您可以在 Microsoft 團隊系統管理中心中存取全系統的設定。If you are a Microsoft Teams administrator in Microsoft 365 or Office 365, you have access to system-wide settings in the Microsoft Teams admin center. 這些設定可以影響團隊擁有者可在其團隊設定底下看到的選項和預設值。These settings can impact the options and defaults team owners see under team settings. 例如,您可以啟用預設的「一般」頻道,在整個團隊中發佈公告、進行討論和提供資源,這些都會顯示在所有團隊中。For example, you can enable a default channel, “General”, for team-wide announcements, discussions, and resources, which will appear across all teams.

根據預設,所有使用者都有權在 Microsoft Teams 內建立團隊 (若要修改此設定,請參閱在 Teams 中指派角色和權限)。By default, all users have permissions to create a team within Microsoft Teams (to modify this, see Assign roles and permissions in Teams. 現有 Microsoft 365 群組的使用者也可以利用團隊功能加強其許可權。Users of an existing Microsoft 365 group can also enhance their permissions with Teams functionality.

為了讓使用者與 Microsoft Teams 接觸而建立早期規劃活動的其中一個重點是,這可協助使用者思考並了解 Teams 可如何加強他們日常生活中的共同作業。One key early planning activity to engage users with Microsoft Teams is to help people think and understand how Teams can enhance collaboration in their day to day lives. 藉由與其他人交談,協助他們選取目前以零碎方式進行共同作業的商務案例。Talk with people and help them select business scenarios where they are currently collaborating in fragmented ways. 透過相關索引標籤將他們聚集在頻道中,以協助他們完成工作。Bring them together in a channel with the relevant tabs that will help them get their work done. Teams 最強的使用案例之一就是任何跨組織的程序。One of the most powerful use cases of Teams is any cross-organizational process.

團隊範例Example Teams

以下幾個實用案例可說明不同類型的使用者可如何設定其團隊、頻道和應用程式 (索引標籤/連接器/Bot)。Below are a few functional examples of how different types of users may approach setting up their teams, channels, and apps (tabs/connectors/bots). 這可能有助於您與您的使用者社群開始一個有關 Microsoft Teams 的交談。This may be useful to help kick off a conversation about Microsoft Teams with your user community. 當您思考如何在您組織中實作 Microsoft Teams 時,請記住,您可以提供如何建構團隊的指導方針,不過,使用者可以自行控制管理方式。As you think about how to implement Microsoft Teams in your organization, remember that you can provide guidance on how to structure their teams; however, users have control of how they can self-organize. 這些只是協助團隊開始思考可能性的範例。These are just examples to help get teams to start thinking through the possibilities.

Microsoft Teams 非常適合用來打破組織中的隔閡,以及建立跨功能性的團隊,因此,請鼓勵您的使用者考慮建立打破組織界限的功能性團隊。Microsoft Teams is great for breaking down organizational silos and promoting cross-functional teams, so encourage your users to think about functional teams rather than organizational boundaries.

團隊類型Types of Teams 潛在頻道Potential Channels 應用程式 (索引標籤Apps (Tabs 描述資料夾及索引標籤的圖示/連接器/Connectors 描述連接區塊的圖示/Bot/Bots 描述小機器人的圖示))
銷售Sales 年度銷售會議Annual Sales Meeting

季度業務審查Quarterly Business Review

每月銷售漏斗審查Monthly Sales Pipeline Review

銷售手冊Sales Playbook
Power BIPower BI

TrelloTrello

CRMCRM

摘要 BotSummarize Bot
公共關系Public Relations 新聞稿Press Releases

新聞和更新News and Updates

事實查核Fact Checking
RSS 摘要RSS Feed

TwitterTwitter
活動計劃Event Planning 行銷Marketing

物流和排程Logistics and Scheduling

場地Venue

預算Budget
TwitterTwitter

FacebookFacebook

PlannerPlanner

PDFPDF
行銷/進入市場Marketing/Go to Market 市場研究Market Research

訊息支柱 (Messaging Pillars)Messaging Pillars

通訊方案Communications Plan

行銷物料單Marketing Bill of Materials
YouTubeYouTube

Microsoft StreamMicrosoft Stream

TwitterTwitter

MailChimpMailChimp
技術操作Technical Operations 事件管理Incident Management

短期衝刺計劃Sprint Planning

工作項目Work Items

基礎結構和運營Infrastructure and Operations
團隊服務Team Services

JiraJira

AzureBotAzureBot
產品團隊Product Team 策略Strategy

行銷Marketing

銷售Sales

營運Operations

深入解析Insights

服務與支援Services & Support
Power BIPower BI

團隊服務Team Services
財務Finance 目前財務Current Fiscal

財務年度規劃FY Planning

預測Forecasting

應收帳款Accounts Receivable

應付帳款Accounts Payable
Power BIPower BI

Google AnalyticsGoogle Analytics
物流Logistics 倉儲營運Warehouse Operations

交通工具維護Vehicle Maintenance

司機名冊Driver Rosters
氣象服務Weather Service

旅行/道路中斷Travel / Road Disruptions

PlannerPlanner

TubotTubot

UPS BotUPS Bot
人力資源HR 人才管理Talent Management

招募Recruiting

績效審查規劃Performance Review Planning

士氣Morale
人力資源工具HR Tools

外部工作張貼網站External Job Posting Sites

GrowbotGrowbot
跨組織Cross-organizational

虛擬團隊Virtual Team
策略Strategy

工作力開發Workforce Development

競爭及研究Compete & Research
Power BIPower BI

Microsoft StreamMicrosoft Stream

您可以建立與組織結構一致的團隊。It's possible to create Teams that align with the organizational structure. 領導者最適合使用此服務來推動士氣、進行團隊特定審查、闡明員工報到流程、討論工作力計畫,以及提高多樣化人力的可見度。This is best used for leaders who want to drive morale, have team-specific reviews, clarify employee onboarding processes, discuss workforce plans, and increase visibility across a diverse workforce.

由 Microsoft Teams 組織的團隊和頻道階層圖。

全組織團隊Org-wide teams

如果您組織的使用者不到 5000 人,您可以建立全組織團隊。If your organization has no more than 5,000 users, you can create an org-wide team. 全組織團隊提供自動化方式,讓組織中的每個人都成為單一團隊的一部分來進行共同作業。Org-wide teams provide an automatic way for everyone in an organization to be a part of a single team for collaboration. 如需詳細資訊 (包括建立及管理組織內團隊的最佳做法),請參閱在 Microsoft Teams 中建立全組織團隊For more information, including best practices for creating and managing an org-wide team, see Create an org-wide team in Microsoft Teams.