從商務用 Skype Online 協助升級至 Microsoft TeamsAssisted upgrades from Skype for Business Online to Microsoft Teams

Microsoft 提供 Teams 的協助升級,以協助組織在服務于 2021 年 7 月 31 日淘汰時,順利從商務用 Skype Online 進行轉換。Microsoft offers assisted upgrades to Teams to help organizations make a successful transition from Skype for Business Online as the service retires July 31, 2021. 輔助升級可以減少您需要執行的技術工作數量,並更專注于組織準備、使用者認知和 Teams 訓練。Assisted upgrades reduce the number of technical tasks you need to do and allow for greater focus on organizational preparedness, user awareness, and Teams training.

建議您在 升級前先 查看我們的升級指南。We recommend that you review our upgrade guidance before your upgrade. 我們的升級指南包含建議的活動,以及完成從商務用 Skype Online 升級至 Teams 的實用資源。Our upgrade guidance includes recommended activities and helpful resources for completing an upgrade from Skype for Business Online to Teams. 本指南適用于規劃升級至 Teams 的任何組織,無論他們管理升級的所有層面,或使用輔助程式。This guidance applies to any organization planning an upgrade to Teams, whether they manage all aspects of the upgrade or use the assisted process.

注意

如果您已排程協助升級至 Teams,您可以在排定的升級日期之前,從商務用 Skype Online 執行自己的升級。If you're scheduled for an assisted upgrade to Teams, you can perform your own upgrade from Skype for Business Online before your scheduled upgrade date. 若要進一步瞭解如何手動升級至 Teams,請參閱我們的 升級指南For more information about how to manually upgrade to Teams, see our upgrade guidance.

商務用 Skype Server 內部部署無法進行輔助升級。Assisted upgrade is not available for on-premises deployments of Skype for Business Server.

已排程客戶的通知Notifications for scheduled customers

排定協助升級 Teams 的商務用 Skype Online 客戶會收到一系列的升級通知。Skype for Business Online customers that are scheduled for assisted upgrades to Teams will receive a series of upgrade notifications. 這些通知將在排定的升級日期前 90 天開始。These notifications will begin 90 days before the scheduled upgrade date. 這些通知會以 Microsoft 365 訊息中心中的變更文章計畫、在 Teams 系統管理中心升級儀表板通知,以及應用程式內標標傳送給使用者。These notifications will be delivered as Plan for Change posts in the Microsoft 365 Message Center, upgrade dashboard notifications in Teams admin center, and in-app flags to end users.

升級通知會包含輔助升級的排定日期,並連結至升級資源與訓練,以協助推動 Teams 的採用和使用。Upgrade notifications will include the scheduled date of the assisted upgrade, and will link to upgrade resources and training to help drive adoption and usage of Teams.

輔助升級體驗The assisted upgrade experience

輔助升級將于 2021 年 8 月開始,並分享上述排程通知中的租使用者特定日期。Assisted upgrades will begin in August 2021 with tenant-specific dates shared in the scheduling notifications mentioned above.

升級持續時間會因使用者數量和部署特性而不同。The duration of the upgrade will vary by volume of users and the characteristics of the deployment. 不過,在大多數情況下,租使用者中的使用者將在升級開始後的 24 小時內升級。However, in most cases, users within a tenant will be upgraded within 24 hours of the start of the upgrade. 在此期間,使用者仍可存取商務用 Skype Online 功能。During this time, end users will still have access to Skype for Business Online functionality. 升級完成且使用者登出商務用 Skype Online 之後,就會開始使用 Teams 進行傳訊、會議和通話。Once the upgrade has completed and users sign out of Skype for Business Online, they'll start using Teams for messaging, meetings, and calling.

升級後的體驗The post-upgrade experience

輔助升級完成後,升級使用者的共存模式會設為 Teams Only,且 Microsoft 只能變更為不同的共存模式。When the assisted upgrade completes, the Coexistence Mode for upgraded users is set to Teams Only and can only be changed to a different coexistence mode by Microsoft. 建議您在升級前先查看 Teams Only 模式考慮事項。We recommend that you review Teams Only mode considerations before your upgrade. 下表提供 Teams Only 使用者體驗的高層次概觀。The table below provides a high-level overview of the Teams Only user experience.

聊天和通話Chat and Calling

  • 在 Teams 中開始和接收所有通話和聊天All calls and chats are started and received in Teams
  • 使用者可以在任何商務 (聊天/通話) 任何商務用 Skype 使用者通訊Users can communicate (chat/call) with any Skype for Business user
  • 組織可以管理外部存取許可權,讓 Teams 使用者與 Skype 消費者服務的使用者 通訊Organizations can enable Teams users to communicate with users of the Skype consumer service by managing external access permissions
  • 嘗試登錄商務用 Skype Online 的 Teams 使用者將會重新導向至 TeamsTeams users who attempt to sign in to Skype for Business Online will be redirected to Teams

會議Meetings

  • 使用者在 Teams 中排程所有新會議 (外掛程式已取代) Users schedule all new meetings in Teams (plugin replaced)

移移的資料Migrated Data

  • 商務用 Skype Online 的現有連絡人,包括 (但沒有通訊群組清單Existing contacts from Skype for Business Online including federated (but no distribution lists
  • 現有的商務用 Skype Online 會議會轉換成 Teams 會議Existing Skype for Business Online meetings are converted to Teams meetings