從商務用 Skype Online 到 Microsoft 團隊的自動升級Automated Upgrades from Skype for Business Online to Microsoft Teams

Microsoft 將自動升級提供給小組,以協助小型企業從商務用 Skype Online 到2021停用的服務之前,進行成功的轉換。Microsoft offers automated upgrades to Teams to help Small Businesses make the successful transition from Skype for Business Online prior to the July 31, 2021 retirement of the service. 自動升級減少了客戶所需的技術工作,並可讓您更注重組織的準備、使用者意識及小組訓練。The automated upgrade reduces the number of technical tasks required of customers and allows for greater focus on organizational preparedness, user awareness, and Teams training.

從商務用 Skype 升級到 Microsoft 小組的成功,需要規劃技術與使用者的準備情況。A successful upgrade from Skype for Business to Microsoft Teams requires planning for technical and user readiness. 當您準備好開始使用時,Microsoft 會提供升級行動方案,其中含核心建議的活動和相關資源,可讓您從商務用 Skype 成功移至團隊。When you’re ready to get started, Microsoft offers an upgrade action plan featuring core recommended activities and associated resources for implementing a successful move from Skype for Business to Teams.

針對排程客戶的通知Notifications for scheduled customers

符合自動升級至小組資格的商務用 Skype Online 客戶,將會在排程升級日期前的30天內收到一系列升級通知。Skype for Business Online customers eligible for automated upgrades to Teams will receive a series of upgrade notifications beginning 30 days prior to their scheduled upgrade date. 這些通知將會在系統管理訊息中心中傳送為變更文章的計畫,將電子郵件升級至全域系統管理員,並將 app 內標誌升級至最終使用者。These notifications will be delivered as Plan for Change posts in the Admin Message Center, upgrade emails to the Global Admin, and in-app flags to end-users.

這些通知將會傳達自動升級的排程日期,將連結到升級資源和訓練,以協助推動團隊的採納及使用,並讓客戶在其排程日期之後,有30天的時間來升級自動升級。These notifications will communicate the scheduled date of the automated upgrade, will link to upgrade resources and training to help drive adoption and usage of Teams, and will give customers the option to postpone their automated upgrade an additional 30 days in the event they are not ready to upgrade by their scheduled date.

自動升級體驗The automated upgrade experience

自動升級會在他們的排程升級日期執行,在通知電子郵件、訊息中心,以及團隊管理入口網站中進行通訊。Automated upgrades execute on their scheduled upgrade date which is communicated in the notification emails, Message Center, as well as the Teams Admin portal. 完成升級大約需要15分鐘,在此期間使用者仍可存取商務用 Skype Online 功能。The upgrade will take approximately 15 minutes during which time end users will still have access to Skype for Business Online functionality. 升級完成後,使用者登出商務用 Skype Online 後,使用者將只能使用小組進行訊息、會議和通話。Once the upgrade has completed, and users logout of Skype for Business Online, users will only be able to use Teams for messaging, meetings and calling.

升級後的體驗The post-upgrade experience

當您的自動升級完成時,共存模式會設定為 [僅限團隊],而且只能透過 Microsoft 將其變更為其他共存模式。When your automated upgrade completes, the Coexistence Mode is set to Teams Only and can only be changed to a different coexistence mode by Microsoft. 在升級前,系統管理員應該只審查小組的模式考慮Admins should review Teams Only mode considerations prior to upgrade. 下表提供團隊只有使用者體驗的高層次概覽。The table below provides a high-level overview of the Teams Only user experience.

聊天與通話Chat and Calling
  • 所有通話和聊天都是在小組中開始和接收All calls and chats are initiated and received in Teams
  • 使用者可以使用任何商務用 Skype 使用者進行交互操作(聊天/通話)Users can interop (chat/call) with any Skype for Business user
  • 使用者無法與使用客戶用 Skype 的使用者通訊Users cannot communicate with users who are using Skype for Consumer
  • 如果使用者嘗試登入商務用 Skype,就會將他們重新導向至團隊Users are redirected to Teams if they try to sign in to Skype for Business
會議Meetings
  • 使用者排程小組中的所有新會議(已取代外掛程式)Users schedule all new meetings in Teams (plugin replaced)
已遷移的資料Migrated Data
  • 商務用 Skype 中的現有連絡人,包括同盟(但不含通訊群組清單)Existing contacts from Skype for Business including federated (but no distribution lists)
  • 現有的商務用 Skype 會議(無論是內部部署還是線上)都能轉換成團隊會議Existing Skype for Business meetings (both on-prem and online) get converted to Teams meetings

推遲您的自動升級Postponing your automated upgrade

從商務用 Skype Online 到 Microsoft 團隊的成功轉場需要技術規劃與使用者準備,以確保貴組織充分利用延伸的功能和小組效能。Successful transitions from Skype for Business Online to Microsoft Teams require technical planning and user readiness to ensure your organization is prepared to take advantage of expanded functionality and performance of Teams. 不過,當您規劃升級時,您可能會發現貴組織目前尚未準備好升級至小組。However, as you plan your upgrade, you may find your organization is not yet ready to upgrade to Teams at this time.

如果您收到有關排程自動升級至團隊的通知,且您想要推遲到較晚的日期,全域管理員可能會登入團隊管理入口網站,然後按一下 [延遲] 按鈕。If you receive a notification regarding your scheduled automated upgrade to Teams and you wish to postpone to a later date, the Global Admin may log into the Teams Admin portal and click the Postpone button. 這麼做會將自動升級日期推出30天。Doing so will push out the automated upgrade date 30 days. 當您在延遲後重新整理團隊管理入口網站時,您會看到包含新的自動升級日期的通知。When you refresh the Teams Admin portal after postponing, you will see a notification that includes your new automated upgrade date.

降級至商務用 Skype 的要求Requests to downgrade to Skype for Business

我們允許從團隊到 SfBO 的一次性降級,以允許租使用者進一步準備其升級至小組。We allow one-time downgrades from Teams to SfBO, to allow tenants to further prepare for their upgrade to Teams. 已降級的租使用者將會重新參與自動升級60天,從其降級日期開始。Tenants that have downgraded will be re-engaged for automated upgrade 60 days from their downgrade date.