升級基本通訊的電子郵件和問卷範例

電子郵件範例

步驟 1 的專案關係人電子郵件

主題行:

IMPORTANT ANNOUNCEMENT Regarding Skype for Business

電子郵件的內體:

As Microsoft [announced](https://blogs.office.com/2017/09/25/a-new-vision-for-intelligent-communications-in-office-365/) in September 2017, Skype for Business and Microsoft Teams will be coming together into one solution. Teams builds on the great capabilities of Skype for Business and offers chat (IM), meetings, audio/video calling, file management, and a project workspace in one collaboration tool.

Microsoft has indicated that Teams now has key capabilities that meet our communication needs. To take full advantage of this new solution, we will be transitioning users from Skype for Business to Teams over the next 30 days. Our official transition date is <<insert X date>>, after which Teams will be our communications and collaboration service, and Skype for Business will be decommissioned for our organization.

Microsoft has provided an upgrade checklist outlining the essential tasks we should take to facilitate this transition. If you’re listed on the To line, you’re a key stakeholder in executing a successful transition to Teams and I may be reaching out for assistance. In the interim, let me know if you have any questions.

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針對步驟 4 通知使用者電子郵件

主題行:

IMPORTANT ANNOUNCEMENT Regarding Skype for Business

電子郵件的內體:

From instant messaging to meetings to audio calling, we understand how much you rely on technologies like Skype for Business to get your job done. We’re excited to announce that we’ll be transitioning to Microsoft Teams, which provides one solution for your communication and collaboration needs. Teams leverages much of what you know and love about Skype for Business and expands what’s possible, integrating chat (IM), online meetings, calling, file management and a project workspace all into one interface.

When is this transition happening?

Our official transition to Teams is set for <<X date>>, but your journey starts today. We understand that change takes time and want to ensure you have what you need to be successful while minimizing disruption to your daily routine. Over the next few weeks, you’ll receive a series of emails with step-by-step activities to help you prepare for the transition to Teams. You’ll also see a notification in your Skype for Business client, notifying you of this pending upgrade.

CALL TO ACTION: Get started with Teams today

- View this [Introducing Microsoft Teams video](https://teamsdemo.office.com/)
- Follow these [Quick Start](https://support.office.com/article/download-and-install-microsoft-teams-422bf3aa-9ae8-46f1-83a2-e65720e1a34d) steps to send your first chat in Teams

If you have questions or need help, please reach out to <<insert company support information>>.

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針對步驟 6 提醒使用者電子郵件

主題行:提醒:準備好升級至Teams

ACTION REQUIRED: Host your next online meeting in Teams

電子郵件的內體:

We’re just <<X weeks/days>> away from the transition to Microsoft Teams and want to make sure that you’re ready. Online meetings are part of our everyday life, so take time this week to get acquainted with online meetings in Teams. Complete the following steps for the smoothest experience:

CALL TO ACTION: Make your next online meeting a Teams meeting

- Follow [these steps](https://support.office.com/article/get-your-team-together-for-better-meetings-71e3858c-7e5f-4ad7-bb67-c77d80237e96) to host your first Teams meeting.
- Begin rescheduling recurring Skype for Business meetings in Teams.
- Make every new online meeting a Teams meeting.

What will happen to my Skype for Business meetings after we move to Teams?

Your Skype for Business meetings will continue to work. However, if you want all meetings to be in Teams, you’ll have to cancel existing meetings and reschedule them in Teams.

Tip: If you need assistance with scheduling meetings, T-Bot can help! In the Teams client, simply go to the Chat tab, select New chat, and type T-Bot in the To line. Type "schedule a meeting" (without the quotation marks), and T-Bot will guide you through the steps.

Should you have questions about this upgrade, contact <<insert alias or contact info>>.

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歡迎使用者從執行贊助者收到電子郵件,以執行步驟 7

主題行:

PLEASE READ: Skype for Business is now Microsoft Teams

電子郵件的內體:

Let me be the first to officially welcome you to Microsoft Teams. Your Skype for Business client will be decommissioned, and Teams is your default application for chat and meetings. In case you missed it, let’s review what Microsoft Teams can do for you:

- Offers familiar Skype for Business chat and meeting features to maintain a consistent feel.
- Simplifies communication with a centralized contact list and persistent chat tracking for quick access to your conversations.
- Saves time by providing a single location for your project notes, Office documents, team members, conversations AND meetings.
- Alleviates the frustration of trying to find that lost email attachment, by storing and accessing files in one place
- Makes communication more fun and personal with customizable memes and Giphys.

CALL TO ACTION: If you need assistance getting started in Teams:

- View this Introducing Microsoft Teams video: https://teamsdemo.office.com/
- Visit the Microsoft 365 or Office 365 Training Center, or simply ask T-Bot.

Should you have questions about Teams, contact <<insert alias or contact info>>.

Regards,

<<insert executive sponsor name>>

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步驟 9 的簽入電子郵件

主題行:

ACTION REQUESTED: Tell us about your Microsoft Teams experience

電子郵件的內體:

We upgraded to Microsoft Teams just over a week ago and want to hear from you.

Share your feedback (see sample below) and transition experience with us. Your information will be used to ensure you have what you need to use Teams moving forward, and help us better prepare for upgrades like this in the future. This survey will be open until <<x date>> and should take no more than 5 minutes to complete.

Should you have questions, contact <<insert alias or contact info>>.

返回步驟 9

要求使用者試用步驟 10 之團隊和頻道的電子郵件

主題行:

CALL TO ACTION: Give teams and channels a try

電子郵件的內體:

Now that you’re up and running with Microsoft Teams, learn what else Teams can do for you. More than just enabling chat and meetings, Teams serves as a hub for teamwork—where you can chat, collaborate, and share content with the people you work with. Using the teams and channels functionality enables you to organize your projects and conversations in a way that works for you.

CALL TO ACTION: Give teams and channels a try

- Learn about [teams and channels](https://support.office.com/article/learn-about-teams-and-channels-5e4fd702-85f5-48d7-ae14-98821a1f90d3).
- [Create a team](https://support.office.com/article/video-teams-and-channels-c3d63c10-77d5-4204-a566-53ddcf723b46) for a current project or initiative.

Tip: The best use of the Teams workspace comes when the right people join the right team. Work with your manager or colleagues to optimize the use of teams and channels.

Should you have questions, contact <<insert alias or contact info>>.

返回步驟 10

問卷樣本

指出您執行下列活動的能力Teams以及如果您想要深入瞭解的一或多個活動。

  非常熟練 有點熟練 完全不熟練 想要深入瞭解 不適用 不確定/不熟悉        
使用Teams進行 IM/聊天
使用 Teams線上會議
使用Teams工具 (團隊和頻道)
在Teams裝置上使用
有什麼可以阻止您使用Microsoft Teams? 選取所有適用專案
我從未聽過
我的電腦上沒有安裝
我不了解它如何對我或我合作的人有好處
我沒有時間評估它以滿足您的需求
我已經使用其他應用程式,以滿足通訊和共同合作的需求
使用之前,我需要訓練
我嘗試過使用它,但遇到技術問題或體驗不佳
我們的支援人員無法協助我解決我的問題
沒有,我目前使用它
其他 (請指定)

您建議朋友/同事Microsoft Teams建議嗎? (0=完全不可能...10=極可能)

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返回步驟 9