從商務用 Skype 內部部署升級至團隊Upgrade from Skype for Business on-premises to Teams

升級歷程圖表,強調部署與實施Upgrade journey diagram, emphasizing Deployment and Implementation

本文是升級歷程部署與實施階段的一部分。This article is part of Deployment and Implementation stage of your upgrade journey. 繼續之前,請確認您已完成下列活動:Before proceeding, confirm that you've completed the following activities:

如果您已部署商務用 Skype Server 或 Microsoft Lync 內部部署,且貴組織想要升級至小組,請遵循本文中的指導方針。If you've deployed Skype for Business Server or Microsoft Lync on-premises and your organization wants to upgrade to Teams, follow the guidance in this article. 您需要設定與您的 Microsoft 365 或 Office 365 組織混合式連線,並判斷您在幾個階段將使用者移至團隊時的共存需求。You need to set up hybrid connectivity with your Microsoft 365 or Office 365 organization, and determine coexistence requirements if you are moving your users to Teams in phases.

重要

商務用 Skype Online 將於 2021 年 7 月 31 日淘汰,之後將無法再存取也不再受支援。Skype for Business Online will be retired on July 31, 2021, after which it will no longer be accessible or supported. 若要最大限度取得效益並確保貴組織有適當的時間來實施升級,我們鼓勵您立即開始將您的遷移到 Microsoft 團隊。To maximize benefit realization and ensure your organization has proper time to implement your upgrade, we encourage you to begin your journey to Microsoft Teams today. 請記住,成功的升級會將技術與使用者的就緒性相符,因此請務必在您向 Microsoft 團隊流覽您的旅程時,在本文中利用指導方針。Remember that a successful upgrade aligns technical and user readiness, so be sure to leverage the guidance herein as you navigate your journey to Microsoft Teams.

步驟1:設定混合式連接Step 1: Configure hybrid connectivity

將內部部署使用者升級至團隊的主要必要,就是針對您的商務用 Skype Server 內部部署設定混合式連線性。The key prerequisite for upgrading your on-premises users to Teams is to configure hybrid connectivity for your Skype for Business Server on-premises deployment.

首先,請閱讀 規劃混合式連接 ,然後依照 設定混合式連接中所述的工作。Start by reading Plan hybrid connectivity and then follow the tasks outlined in Configure hybrid connectivity.

步驟2:設定 [過渡] 共存模式 (選用]) Step 2: Set transitional coexistence mode (optional)

商務用 Skype 與團隊用戶端與使用者之間的共存與互通性是由團隊升級模式所定義。Coexistence and interoperability between Skype for Business and Teams clients and users are defined by Teams Upgrade modes. 根據預設,組織處於孤島模式,讓使用者可以並排使用團隊和商務用 Skype 用戶端。By default, organizations are in Islands mode, which allows users to use both Teams and Skype for Business clients side by side.

對於移至團隊的組織而言,TeamsOnly 模式是每個使用者的最終目的地,不過並非所有使用者都需要同時指派 TeamsOnly (或任何其他模式) 。For an organization moving to Teams, TeamsOnly mode is the final destination for each user--though not all users need to be assigned TeamsOnly (or any other mode) at the same time.

在使用者進入 TeamsOnly 模式之前,組織可以選擇使用任何商務用 Skype 共存模式,以確保處於 TeamsOnly 模式的使用者與尚未使用的使用者之間可預測的通訊。Prior to users reaching TeamsOnly mode, organizations can optionally use any of the Skype for Business coexistence modes to ensure predictable communication between users who are in TeamsOnly mode and users who aren't yet. 商務用 Skype 共存模式 (SfBOnly、SfBWithTeamsCollab、SfBWithTeamsCollabAndMeetings) 是提供一種簡單且可預測的方式,讓使用者在公司從商務用 Skype 轉變為小組。The purpose of the Skype for Business coexistence modes (SfBOnly, SfBWithTeamsCollab, SfBWithTeamsCollabAndMeetings) is to provide a simple, predictable experience for end users as organizations transition from Skype for Business to Teams.

當使用者處於任何商務用 Skype 模式時,所有傳入聊天和通話會傳送到使用者的商務用 Skype 用戶端。When a user is in any of the Skype for Business modes, all incoming chats and calls are routed to the user's Skype for Business client. 若要避免使用者混淆並確保正確的路由,小組用戶端中的呼叫及聊天功能會在使用者處於任何商務用 Skype 模式時停用。To avoid end-user confusion and ensure proper routing, calling and chat functionality in the Teams client is disabled when a user is in any of the Skype for Business modes. 同樣地,在使用者處於 SfBOnly 或 SfBWithTeamsCollab 模式時,小組中的會議排程會明確停用,且在使用者處於 SfBWithTeamsCollabAndMeetings 模式時明確啟用。Similarly, meeting scheduling in Teams is explicitly disabled when users are in the SfBOnly or SfBWithTeamsCollab modes, and explicitly enabled when a user is in the SfBWithTeamsCollabAndMeetings mode.

視您的需求而定,您可以根據貴組織所選取的升級路徑指派適當的共存模式。Depending on your requirements, you can assign the appropriate coexistence mode based on the upgrade path that your organization has chosen. 如需詳細資訊,請參閱與商務用 Skype 搭配使用團隊以及設定您的共存與升級設定的組織的遷移與互通性指導方針。For more information, see Migration and interoperability guidance for organizations using Teams together with Skype for Business and Setting your coexistence and upgrade settings.

步驟3:將使用者從商務用 Skype 內部部署移至團隊Step 3: Move users from Skype for Business on-premises to Teams Only

最後,您會想要將使用者移至 TeamsOnly 模式。Ultimately, you'll want to move your users to TeamsOnly mode. 根據您的內部部署環境,這可能會涉及一兩個步驟。This might involve one or two steps depending on your on-premises environment.

如需詳細資訊,請參閱 在內部部署和雲端之間移動使用者 ,以及 將使用者從內部部署移至團隊For more information, see Move users between on-premises and the cloud and Move users from on-premises to Teams.

步驟4:停用混合式完成您到雲端的遷移Step 4: Disable hybrid to complete your migration to the cloud

將所有使用者從內部部署移至雲端之後,您就可以停止使用內部部署商務用 Skype 部署。After you have moved all users from on-premises to the cloud, you can decommission the on-premises Skype for Business deployment. 如需詳細資訊,請參閱 停用混合式以完成到雲端的遷移For more information, see Disable hybrid to complete migration to the cloud.

電話系統和 PSTN 連線選項Phone System and PSTN connectivity options

在使用者處於 TeamsOnly 模式之後,支援有團隊的電話系統。Phone System with Teams is supported after the user is in TeamsOnly mode. (如果使用者使用的是孤島模式,則只有商務用 Skype 支援電話系統。 ) (If the user is in Islands mode, Phone System is only supported with Skype for Business.)

PSTN 連接選項PSTN connectivity options

考慮公用交換電話網絡 (PSTN) 連線選項時,從商務用 Skype 開始移至 TeamsOnly 模式時,有兩種可能的案例:When considering Public Switched Telephone Network (PSTN) connectivity options, there are two possible scenarios when moving from Skype for Business on premises to TeamsOnly mode:

  • 在商務用 Skype 內部部署中使用企業語音的使用者,他們將會移至線上並使用 Microsoft 通話方案。A user in Skype for Business on-premises with Enterprise Voice, who will be moving to online and using a Microsoft Calling plan. 將此使用者遷移至小組需要將使用者的內部部署商務用 Skype 帳戶移至雲端,並將該使用者電話號碼的埠與) 的埠進行協調,) 從可用的地區指派新的訂閱者號碼。Migrating this user to Teams requires moving the user’s on-premises Skype for Business account to the cloud, and coordinating that move with either A) the port of that user’s phone number to a Microsoft Calling Plan or B) assigning a new subscriber number from available regions. 如需詳細資訊,請參閱 從商務用 Skype 伺服器內部部署到 Microsoft 通話方案For more information, see From Skype for Business Server on-premises, with Enterprise Voice, to Microsoft Calling Plan.

  • 在商務用 Skype 內部部署中使用企業語音的使用者,他們將會移至線上並保留內部部署 PSTN 連線。A user in Skype for Business on-premises with Enterprise Voice, who will be moving to online and keeping on-premises PSTN connectivity. 將此使用者遷移至團隊需要將使用者的內部部署商務用 Skype 帳戶移至雲端,並將使用者的遷移轉移至直接傳送路線。Migrating this user to Teams requires moving the user’s on-premises Skype for Business account to the cloud, and coordinating that move with migration of the user to Direct Routing. 如需詳細資訊,請參閱 從商務用 Skype 伺服器(含企業語音)到直接路由For more information, see From Skype for Business Server on-premises, with Enterprise Voice, to Direct Routing.