如何在合作夥伴中心中移除客戶的轉銷商關係How to remove a reseller relationship with a customer in Partner Center

本文說明如何在合作夥伴中心中移除與客戶的轉銷商關聯性。This article describes how to remove a reseller relationship with a customer in Partner Center.

直接合作夥伴或間接提供者:如果您不再與客戶交易,您可以移除合作夥伴中心中的關聯性。Direct partners or Indirect providers: if you're no longer transacting with a customer, you can remove the relationship in Partner Center.

移除關係會產生下列結果:Removing a relationship has the following consequences:

  • 從您在合作夥伴中心的客戶清單中移除客戶Removes the customer from your list of customers in Partner Center
  • 從客戶的 可用支援連絡人清單 中移除您的資訊Removes you from the list of available support contacts for your customer
  • 移除您對客戶的委派系統管理員權限Removes your delegation admin privileges for the customer
  • 您未來無法為客戶購買產品或服務Prevents you from making future purchases for the customer

如何移除關聯性How to remove a relationship

若要移除關聯性,您必須先取消 Azure RI 保留、取消軟體購買,並先暫停任何剩餘的使用中訂閱。To remove the relationship, you'll need to cancel Azure RI reservations, cancel software purchases, and suspend any remaining active subscriptions first.

  1. 暫停任何使用中訂閱。Suspend any active subscriptions.

    1. 從合作夥伴中心移至 [ 客戶 ],然後選取客戶From the Partner Center, go to Customers and select a customer

    2. 在 [ 訂閱] 底下,選取訂用帳戶。Under Subscriptions, select a subscription.

    3. 選取 暫停Select Suspended

    4. 針對每個有效的訂用帳戶重複這些步驟。Repeat these steps for each active subscription.

  2. 移除合作夥伴中心中的關聯性:Remove the relationship in Partner Center:

    a.a. 從合作夥伴中心移至 [ 客戶 ],然後選取客戶。From the Partner Center, go to Customers and select a customer.

    b.b. 選取 [帳戶]。Select the Account.

    c.c. 選取 [ 移除轉銷商關聯 性]。Select Remove reseller relationship.

    注意

    如果有任何訂用帳戶仍在使用中,則 [ 移除轉銷商關係 ] 連結將為非使用中If any subscriptions are still active, the Remove reseller relationship link will be inactive.

下一步Next steps