擷取其他診斷資訊Capturing additional diagnostic information

擷取 Power BI 的其他診斷資訊Capturing Additional Diagnostic Information for Power BI

這些指示提供兩個可能的選項,以從 Power BI Web 用戶端手動收集其他診斷資訊。These instructions provide two potential options for manually collecting additional diagnostic information from the Power BI web client. 您只須遵循其中一個選項。Only one of these options needs to be followed.

網路擷取 - Edge 和 Internet ExplorerNetwork Capture - Edge & Internet Explorer

  1. 使用 Edge 或 Internet Explorer 瀏覽至 Power BIBrowse to Power BI with Edge or Internet Explorer.
  2. 按 F12 開啟 Edge 開發人員工具。Open the Edge developer tools by pressing F12.
  3. 這會顯示 [開發人員工具] 視窗:That will bring up the Developer Tools window:

  4. 切換至 [網路] 索引標籤。其中列出已經擷取的流量。Switch to the Network tab. It will list traffic it has already captured.

  5. 您可以在視窗中瀏覽,並重現可能遇到的任何問題。You can browse within the window and reproduce any problem you may be encountering. 按 F12 可在工作階段期間隨時隱藏和顯示 [開發人員工具] 視窗。You can hide and show the developer tools window at any time during the session by pressing F12.
  6. 若要停止擷取,您可以在開發人員工具區域選取 [網路] 索引標籤上的紅色方塊。To stop the capture, you can select the red square on the network tab of the developer tools area.

  7. 選取磁碟片圖示 [匯出為 HAR]Select on the diskette icon to Export as HAR

  8. 提供檔案名稱並儲存 HAR 檔案。Provide a file name and save the HAR file.

    HAR 檔案會包含瀏覽器視窗與 Power BI 之間網路要求的所有資訊。The HAR file will contain all the information about network requests between the browser window and Power BI. 這包括每個要求的活動識別碼、每個要求的精確時間戳記,以及傳回給用戶端的任何錯誤資訊。This will include the activity IDs for each request, the precise timestamp for each request, and any error information returned to the client. 這項追蹤也會包含用來填入畫面上所示視覺效果的資料。This trace will also contain the data used to populate the visuals shown on the screen.

  9. 您可以提供 HAR 檔案以支援檢閱。You can provide the HAR file to support for review.

有其他問題嗎?More questions? 嘗試在 Power BI 社群提問Try asking the Power BI Community