Az.Support

本節中的主題記載 Azure PowerShell Cmdlet,以在 Azure Resource Manager (ARM) 架構中建立和管理 Azure 支援 票證。 Cmdlet 存在於 Microsoft.Azure.Commands.Support 命名空間中

支援

Get-AzSupportChatTranscript

Returns chatTranscript details for a support ticket under a subscription.

Get-AzSupportChatTranscriptsNoSubscription

Returns chatTranscript details for a no subscription support ticket.

Get-AzSupportCommunication

Returns communication details for a support ticket.

Get-AzSupportCommunicationsNoSubscription

Returns communication details for a support ticket.

Get-AzSupportFile

Returns details of a specific file in a work space.

Get-AzSupportFilesNoSubscription

Returns details of a specific file in a work space.

Get-AzSupportFileWorkspace

Gets details for a specific file workspace in an Azure subscription.

Get-AzSupportFileWorkspacesNoSubscription

Gets details for a specific file workspace.

Get-AzSupportOperation

Lists all the available Microsoft Support REST API operations.

Get-AzSupportProblemClassification

Get problem classification details for a specific Azure service.

Get-AzSupportService

Gets a specific Azure service for support ticket creation.

Get-AzSupportTicket

Get ticket details for an Azure subscription. Support ticket data is available for 18 months after ticket creation. If a ticket was created more than 18 months ago, a request for data might cause an error. If no parameters are specified, then this command will retrieve all tickets created in the last week by default.

Get-AzSupportTicketsNoSubscription

Gets details for a specific support ticket. Support ticket data is available for 18 months after ticket creation. If a ticket was created more than 18 months ago, a request for data might cause an error. If no parameters are specified, then this command will retrieve all tickets created in the last week by default.

New-AzSupportCommunication

Adds a new customer communication to an Azure support ticket.

New-AzSupportCommunicationsNoSubscription

Adds a new customer communication to an Azure support ticket.

New-AzSupportFileAndUpload

Creates and uploads a new file under a workspace for the specified subscription.

New-AzSupportFileAndUploadNoSubscription

Creates and uploads a new file under a workspace for the specified subscription.

New-AzSupportFileWorkspace

Create a new file workspace for the specified subscription.

New-AzSupportFileWorkspacesNoSubscription

Create a new file workspace.

New-AzSupportTicket

Create a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the prerequisites required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the Manage support ticket page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>Creating a support ticket for on-behalf-of: Include x-ms-authorization-auxiliary header to provide an auxiliary token as per documentation. The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.

New-AzSupportTicketsNoSubscription

Create a new support ticket for Billing, and Subscription Management issues. Learn the prerequisites required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the Manage support ticket page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>

Test-AzSupportCommunicationNameAvailability

Check the availability of a resource name. This API should be used to check the uniqueness of the name for adding a new communication to the support ticket.

Test-AzSupportCommunicationsNoSubscriptionNameAvailability

Check the availability of a resource name. This API should be used to check the uniqueness of the name for adding a new communication to the support ticket.

Test-AzSupportTicketNameAvailability

Check the availability of a resource name. This API should be used to check the uniqueness of the name for support ticket creation for the selected subscription.

Test-AzSupportTicketsNoSubscriptionNameAvailability

Check the availability of a resource name. This API should be used to check the uniqueness of the name for support ticket creation for the selected subscription.

Update-AzSupportTicket

This API allows you to update the severity level, ticket status, advanced diagnostic consent and your contact information in the support ticket.<br/><br/>Note: The severity levels cannot be changed if a support ticket is actively being worked upon by an Azure support engineer. In such a case, contact your support engineer to request severity update by adding a new communication using the Communications API.

Update-AzSupportTicketsNoSubscription

This API allows you to update the severity level, ticket status, and your contact information in the support ticket.<br/><br/>Note: The severity levels cannot be changed if a support ticket is actively being worked upon by an Azure support engineer. In such a case, contact your support engineer to request severity update by adding a new communication using the Communications API.