常見問題集Frequently Asked Questions

SDS 會自動同步處理變更嗎?還是必須重新開機同步處理,以在變更發生時進行同步處理?Will SDS automatically sync changes or do we have to restart sync to synchronize changes as they occur?

除非手動停止,否則同步處理會在建立同步處理設定檔之後連續執行。Sync runs continuously after a sync profile is created, unless manually stopped. 針對 PowerSchool API 和 OneRoster API,SIS 的連線是連續的,且一定會輪詢要同步處理的資料變更。For PowerSchool API and OneRoster API, the connection to the SIS is continuous and always polling for changes in data to be synced. 如果您執行的是使用其中一個可用 CSV 型同步方法的同步處理設定檔,您的資料中的變更可透過上載包含資料變更的新 CSV 檔案進行同步處理。If you’re running a sync profile which uses one of the available CSV based sync methods, changes within your data can be synchronized by uploading new CSV files that contain the data changes. 您可以透過 SDS 入口網站或透過 SDS 工具組上傳新檔案。You can upload new files through the SDS portal or through the SDS toolkit. 上傳新的 CSV 檔案之後,如果沒有發生錯誤,同步處理常式會自動開始。Once new CSV files are uploaded, the sync process will begin automatically if no errors are encountered. 如果您是新的資料集含有錯誤,您可能需要先修正這些錯誤,或在同步處理設定檔上 reupload [繼續同步處理] 按鈕,不論找到的錯誤為何,都不會執行同步處理。If you’re new data set contains errors, you may need to remediate them first and reupload the files, or hit the resume sync button on the sync profile to continue syncing regardless of the errors found.