設定您的來源:BoxSetting up your source: Box

Box 常見問題集Box FAQ

我們應停用 Box 帳戶嗎?Should we disable our Box accounts?

停用員工對其 Box 的存取,可降低他們在移轉完成後存取資料的風險。Disabling employee access to their Box accounts mitigates any risk of them accessing data after the migration takes place.

這種做法可以:This practice:

  1. 將其 Box 帳戶保留數週再刪除。Keeps their Box accounts for a few weeks before deleting them.
  2. 使其 Box 資料以唯讀格式提供。Keeps their Box data available in read-only format.

請思考您的員工需求,以及何種方式最適合小組使用。Think of your employees' needs and what works best for the team.

Box 附註會怎麼樣?What happens to Box Notes?

我們的應用程式會自動將 Box Notes 轉換為 Word 文件。Our app will automatically convert Box Notes to Word Document.

鎖定的檔案Locked files

我們會將遭鎖定的 Box 檔案自動解除鎖定,並加以下載。We automatically unlock locked Box files and download them.

完成此程序後,檔案仍會處於解除鎖定狀態,因此,如果您想要重新鎖定檔案,必須直接從 Box 執行。The file(s) remain unlocked after this process, so if you want to re-lock the files, you must do so from Box directly.

停用電子郵件通知Disable email notifications

在 Box 中,有一些設定可讓使用者在其擁有的內容進行相關下載時獲得通知。In Box, there are settings to notify users when downloads occur for content they own. 這可能會在移轉期間產生垃圾郵件,因為我們的應用程式會下載所有檔案。This can equate to spam during a migration because our app downloads all their files.

以 Box 系統管理員身分登入時,請由下列途徑停用此設定:https://app.box.com/master/settings/notificationWhen logged in as a Box admin, disable this setting from: https://app.box.com/master/settings/notification

停用下載 Box

Box 資料報告Box data reporting

我們發現 Box 在報告其服務中的儲存配額時,有時會有點問題。We've found that Box occasionally has hiccups with reporting storage quotas in their service. 如果您發現我們報告的內容與 Box 的儀表板和 (或) 報告顯示的內容有所出入,您必須連絡其支援小組,並要求他們為您重新整理/重新計算帳戶的儲存配額 (通常,您必須呈報至其第一層支援以上)。If you discover that there is a discrepancy between what we are reporting and what Box's dashboard and/or reporting informs you, you must contact their support team and ask them to refresh/recalculate the storage quotas on your account (frequently, you need to escalate this beyond their first-level support).

如需此問題的詳細資訊,請參閱 這裡這裡For more info about this issue, see here and here.

授權 Box (共同管理員)Authorizing Box (Co-Admin)

以系統管理員或共同管理員身分授權 Box,是一項簡單的作業。Authorizing Box as an Administrator or a Co-Administrator is straightforward. 若要授權或將多使用者 Box 帳戶新增為連接器,請依照下列簡單的步驟操作:To authorize or add a Multi-User Box account as a connector, follow these simple steps:

  1. 瀏覽至 將 Mover 新增為自訂應用程式Navigate to Add Mover as a Custom Application.

    自訂應用程式

  2. 選取 [授權新的應用程式]Select Authorize New App.

    Box 共同管理員授權

  3. 輸入 API 金鑰:7ypzdr66s3m80h3hutop34u7yml8928xEnter the API Key: 7ypzdr66s3m80h3hutop34u7yml8928x

  4. 選取 [下一步]。Select Next.

    Box 共同管理員授權 2

  5. 在新視窗中選取 [授權],以授權我們的應用程式。In the new window, select Authorize to authorize our app.

    Box 共同管理員授權 3

  6. 在 Mover 應用程式中返回 [傳輸精靈],然後選取 [授權新的連接器]In the Mover app, return to the Transfer Wizard, and select Authorize New Connector.

    清除授權

  7. 在 [連接器] 清單中,尋找 [Box (共同管理員)]。In the Connector list, find Box (Co-Admin).

  8. 選取 [授權]。Select Authorize.

    Box 共同管理員連接器清單

    新視窗 (索引標籤) 隨即開啟。A new window (tab) opens.

  9. 將您的 連接器 命名為 Name your Connector .

    Box 共同管理員命名連接器

  10. 再次選取 [授權]。Select Authorize again.

  11. 如果您尚未登入,您可以使用 Box 認證或 SSO 帳戶以授與存取權。If you are not logged in, to grant access, you can use either your Box credentials, or a SSO account.

    登入以授與 Box 的存取權

  12. 若要為應用程式授與您 Box 帳戶的存取權,請選取 [允許]To grant our app access to your Box account, select Allow.

    授與 Box 的存取權

您現在應已透過共同管理員驗證連線至 Box!You should now be connected to Box with Co-Admin authorization!

對 Box (共同管理員) 連接器進行疑難排解Troubleshooting a Box (Co-Admin) connector

應用程式權限:您的組織可能會將所有應用程式預設為停用。App Permissions: Your organization may default all apps to disabled. 若要了解如何確定已啟用應用程式,請參閱下列快速指南。See the following quick guide about how to ensure our app is enabled.

  1. 在 [企業設定] 底下,瀏覽至 [應用程式]。Under Enterprise Settings, navigate to Apps. 以下是捷徑連結:https://app.box.com/master/settings/appsHere is a shortcut link: https://app.box.com/master/settings/apps

    企業設定

  2. [建議的App] 區段中,確認已選取「僅針對預設新增的協力廠商應用程式啟用」。In the Recommended Apps section, ensure "Enable for 3rd party apps that are Added by Default only" is checked.

    Box 協力廠商設定

  3. 在 [個別應用程式控制項] 底下,瀏覽至應用程式。Under Individual Application Controls, navigate to our app.

  4. 選取 [可用的]。Select Available.

    可用的企業應用程式

Box 權限需求Box permission requirements

我們的應用程式需要 系統管理員共同管理員 才能進行授權。For authorization, our app requires an Administrator or Co-Administrator. 下表列出我們需要的範圍:The following table lists the scopes we require:

權限Permission (詳細資料) 允許我們的應用程式...(Details) Allows our app to...
讀取和寫入儲存在 Box 中的所有檔案和資料夾Read and write all files and folders stored in Box 讀取、建立、更新及覆寫 Box 中的資料。Read, create, update, and overwrite data in Box.
管理企業Manage Enterprise 管理已授權的 Box 目錄中任何的資料。Manage any data found in the authorized Box directory.
系統管理員可以代表使用者進行呼叫Admin can make calls on behalf of Users 為我們的應用程式授與權限,以代表使用者帳戶聯繫 Box 伺服器。Grants permission for our app to contact Box servers on behalf of users' accounts.
系統管理員或共同管理員可以呼叫其企業中的任何內容Admin or co-admin can make calls for any content in their enterprise 為我們的應用程式授與權限,以代表系統管理員或共同管理員聯繫 Box 伺服器,取得公司的 Box 目錄中所含的任何資料。Grants our app permission to contact Box servers on behalf of administrators or co-administrators regarding any data found in your business's Box directory.

移除應用程式存取權Removing app access

刪除或停用用來授權 Box (共同管理員) 的帳戶,並不會移除我們的應用程式對 Box 的存取權。Deleting or disabling the account used to Authorize Box (Co-Admin) does not remove our app's access to Box.

若要移除應用程式 Box 的存取權:To remove our app's access to Box:

  1. Box 管理主控台 的 [企業設定] 底下,瀏覽至 [應用程式] 面板。On the Box Admin Console, under Enterprise Settings, navigate to the Apps panel.

    • 向下捲動至 [自訂應用程式]。Scroll down to Custom Applications.

    • 選取 [...],然後在下拉式功能表中選取 [停用應用程式授權]。Select ..., and in the dropdown menu, select Disable app authorization.

    移除 Box 存取權

    注意

    若要刪除自訂應用程式,您必須聯繫 Box。To delete a custom app, you must contact Box.

連線您的來源 Box 帳戶Connecting your source Box account

如果您在授權來源之後尚未連線,請選取 [Box],然後載入連接器。If you are not already connected after you have authorized your source, select Box, and load the connector. 圖示隨即出現,並顯示您要移轉的使用者數量。An icon appears, and shows you how many users you are migrating.

執行選取 Box 來源