授權檔案共用連接器Authorizing the File share Connector

代理程式常見問題集Agent FAQ

Mover 檔案共用代理程式是使用 .NET Core 撰寫,因此可在多個平台使用。The Mover file share agent is written using .NET Core, and therefore is available across many platforms.

重要

從 2020 年 9 月 26 日起,所需的最低代理程式版本為 1.3.5.0。As of September 26,2020, the minimum required Agent version is 1.3.5.0.

按一下這裡選取您的作業系統並下載代理程式。Click here to select your operating system and download the agent.

WindowsWindows

Windows 代理程式有兩個安裝程式,一個用於使用者內容,另一個用於服務內容。The Windows Agent has two installers, one for the user-context and one for the service-context. Windows 代理程式需要 Microsoft .NET Framework 4.6.2 或以上版本。The Windows Agent requires Microsoft .NET Framework 4.6.2 or greater.

Windows 安裝程式之間的差異如下:The differences between Windows installers are as follows:

使用者內容安裝程式User-context installer

  • 安裝並以目前登入的 Windows 使用者身分執行。Installs and is run as the currently logged in Windows user.
  • 自動更新。Automatically updates.
  • 可存取本機磁碟機。Has access to local drives.
  • 能存取對應的網路磁碟機。Has access to mapped network drives.
  • 如果使用者登出 Windows,或您的遠端桌面工作階段過期,則無法使用。Is not available if the user logs out of Windows, or your remote desktop session expires.

服務內容安裝程式Service-context installer

  • 以 Windows 服務的形式安裝及執行。Installs and is run as a Windows service.
  • 必須手動更新。Must be manually updated.
  • 僅可存取本機磁碟機。Has access only to local drives.
  • 一律可用,即使目前的使用者登出,或您的遠端桌面工作階段過期。Is always available, even if the current user logs out, or your remote desktop session expires.

命令列代理程式Command line agents

下列代理程式使用命令列介面與使用者介面作業。The following Agents operate using a command line interface versus a user interface.

macOSmacOS

  • 瀏覽至下載位置,然後將 Mover 代理程式 解壓縮。Navigate to the download location, and unzip the Mover Agent.
  • 經由終端瀏覽至目前已解壓縮的 moveragent 資料夾,然後執行 ./agentVia the terminal, browse to the now unzipped moveragent folder, and run ./agent.
  • 從讀取 [1] INFO ocess.BifrostService: Bifrost service initialized with connector key: <key> 的行複製金鑰。Copy the key from the line that reads [1] INFO ocess.BifrostService: Bifrost service initialized with connector key: <key>.
  • 開啟應用程式,然後在 [代理程式授權] 方塊中貼上金鑰。Open our app, and in the agent authorization box, paste the key.

注意

最低系統需求為 macOS 10.12。The minimum system requirements are macOS 10.12.

LinuxLinux

  • 瀏覽至下載位置,然後將代理程式解壓縮。Navigate to the download location, and unzip the Agent.
  • 經由終端瀏覽至目前已解壓縮的 moveragent 資料夾,然後執行 ./agentVia the terminal, browse to the now unzipped moveragent folder and run ./agent.
  • 從讀取 [1] INFO ocess.BifrostService: Bifrost service initialized with connector key: <key> 的行複製金鑰。Copy the key from the line that reads [1] INFO ocess.BifrostService: Bifrost service initialized with connector key: <key>.
  • 在瀏覽器中開啟應用程式,然後將金鑰貼到代理程式授權方塊中。Open our app in your browser, and paste the key into the agent authorization box.

Windows 命令列安裝程式搶鮮版 (Beta)Windows command line installer (beta)

  • 以命令列可執行檔安裝及執行。Installs and is run as a command line executable.
  • 必須手動更新。Must be manually updated.
  • 透過與 Linux 和 macOS 代理程式相同的程式碼基底建立。Built from the same code base as the Linux and macOS agents.

代理程式如何檢視使用者?How does the agent view users?

代理程式處理檔案和資料夾。The Agent works with files and folders. 所有按自身資料夾分類的使用者皆可輕鬆對應到 Office 365 中的新位置。All users who are separated into their own folders can easily be mapped to their new location in Office 365.

主目錄磁碟的清單就是很好的範例。A good example would be a large listing of home drives. 使用者的每個主目錄磁碟都可以移轉到其 Office 365 中相應的新使用者。Each home drive for a user could be transferred to their respective new user in Office 365.

代理程式檢視使用者

代理程式疑難排解Troubleshooting the agent

檢查代理程式版本Checking the agent version

若要檢查您已安裝的伺服器用戶端版本,請在功能表列上選取 [說明] 索引標籤。To check which version of the Server Client you have installed, on the menu bar, select the Help tab.

代理程式常見問題集

如果您使用的是 Mac 或 Linux 版的代理程式,若要了解您使用的版本,請按照下列指示進行:顯示代理程式版本If you are using the Mac or Linux version of our Agent, to find out the version you are using, follow these instructions: Show Agent Version.

存取伺服器代理程式記錄Accessing server agent log

若要存取 代理程式記錄,請瀏覽至您安裝桌面代理程式的資料夾目錄。To access the Agent Log, navigate to the folder directory that you installed the desktop agent. .log 檔案便會顯示,如果發生錯誤,您可以檢閱該檔案,並將它傳送給我們的支援小組。A .log file appears that you can review, and send to our support team if an error should occur.

注意

代理程式 .log 檔案的預設位置為 Windows\System(32/64)\config\systemprofile\AppData\Local\MoverThe agent .log file default location is Windows\System(32/64)\config\systemprofile\AppData\Local\Mover

代理程式記錄

適用於代理程式的命令 (僅限 Mac 和 Linux)Commands for agent (Mac and Linux only)

我們的代理程式支援下列命令:Our Agent supports the following commands:

啟動代理程式Start the agent

若要啟動代理程式,請使用:To start the Agent, use:
./agent start../agent start.

$ ./agent start
Mover Agent Starting
Mover Agent Key:
0000000000000000000000000000000
Ctrl-C To Stop

在背景中啟動代理程式Start the agent in the background

若要在背景中啟動代理程式,請使用:To start the Agent in the background, use:
./agent start &../agent start &.

$ ./agent start &[1] 8667
$ Mover Agent Starting
Mover Agent Key:
00000000000000000000000000000000
Ctrl-C To Stop

停止代理程式Stop the agent

代理程式在終端的前景執行時,若要停止代理程式,請按 Ctrl-CIf the Agent is running in the foreground of the terminal, to stop the Agent, press Ctrl-C.

^CMover Agent Stopping

若代理程式在背景或在其他終端工作階段中執行,請使用:If the Agent is running the background or in another terminal session, use:
./agent Stop../agent Stop.

$ ./agent stop
Connecting to Mover Agent
Sending stop command
Mover Agent Stopping
Mover Agent stopped
[1]+ Done ./agent start

顯示代理程式說明Show agent help

若要取得命令和選項的清單,請使用:To get a list of commands and options, use:
./agent -h../agent -h.

$ ./agent -h
Mover Agent 1.0.6968.0
Usage: agent [options] [command]

Options:
-? | -h | --help Show help information
-v | --version Show version information

Commands:

  • connect| Connect to a running instance of the Agent and issue a connect command
  • disconnect| Connect to a running instance of the Agent and issue a disconnect command
  • monitor| Connect to a running instance of the Agent and monitor agent activity
  • start| Start the Agent
  • status| Connect to a running instance of the Agent and retrieve the current status
  • stop| Stop the Agent

如需命令的詳細資訊,請使用 agent [command] --helpFor more info about a command, use agent [command] --help.

顯示代理程式版本Show agent version

若要顯示代理程式版本,請使用:To show the Agent version, use:
./agent -v

$ ./agent -v
Mover Agent
1.0.6968.0 (Unix 18.6.0.0)

檢查代理程式狀態Check agent status

若要檢查代理程式狀態,請使用:To check the status of the Agent, use:
./agent status

$ ./agent status
Connecting to Mover Agent
Mover Agent Key:
00000000000000000000000000000000
Mover Agent Status: online

中斷代理程式連線Disconnect the agent

若要中斷代理程式連線,請使用:To disconnect the Agent, use:
./agent disconnect

$ ./agent disconnect
Connecting to Mover Agent
Sending disconnect command
Mover Agent disconnected.

$ ./agent status
Connecting to Mover Agent
Mover Agent Key:
00000000000000000000000000000000
Mover Agent Status: offline

代理程式連線Connect the agent

若要連線至代理程式,請使用:To connect the Agent, use:
./agent connect

$ ./agent connect
Connecting to Mover Agent
Sending connect command
Mover Agent connected.

$ ./agent status
Connecting to Mover Agent
Mover Agent Key:
00000000000000000000000000000000
Mover Agent Status: online

監控代理程式活動Monitor agent activity

若要監控代理程式活動,請使用:To monitor the Agent activity, use:
./agent Monitor../agent Monitor. 若要停止監控代理程式活動,請使用:Ctrl-CTo stop monitoring Agent activity, use: Ctrl-C.

$ ./agent monitor
Connecting to Mover Agent
Mover Agent Key:
00000000000000000000000000000000
Connected to bifrost.mover.io on ports 8081 and 4002.
Ready to transfer!Browse: /
Browse: /Users
Browse: /Users/mover
Browse: /Users/mover/AgentTestData
Browse: /Users/mover/AgentTestData/TestDocuments
Upload: /Users/mover/AgentTestData/TestDocuments/TestTextDocument.txt
Upload: /Users/mover/AgentTestData/TestDocuments/file.txt
Upload: /Users/mover/AgentTestData/TestDocuments/picture.jpg
^C

授權桌面和伺服器代理程式Authorizing the desktop and server agent

為了從內部部署桌面和伺服器硬碟輕鬆快速地複製資料,我們提供一個非常小的代理程式,可供任何 Windows 作業系統安裝。To enable swift and painless copying of data from on-premises desktop and server hard drives, we provide a very tiny agent that any Windows operating system can install.

相容性Compatibility

不支援 Windows XP。Windows XP is not supported. 所有其他版本的 Windows 都需要 Microsoft .NET Framework 4.6,代理程式才能正常運作。All other versions of Windows require the Microsoft .NET Framework 4.6 for the Agent to function.

下載並手動安裝 Microsoft .NET Framework 4.6Download and manually install Microsoft .NET Framework 4.6

安全性Security

該代理程式只能與我們自己的伺服器發起連出通訊。The Agent may only initiate outbound communication with our own servers. 所有通訊皆透過加密 TLS 執行,除了我們的服務之外,不允許其他任何服務搭配該代理程式使用。All communication is via encrypted TLS and no service other than ours is allowed to work with the agent.

Windows 安裝Windows installation

若為 Mac 和 Linux,[代理程式] 資料夾會顯示在 [下載] 中,並透過 命令列操作 執行。For Mac and Linux, the Agent folder appears in your Downloads, and is run through command line operations.

  1. 下載代理程式 .exe,然後選取 [執行]Download the Agent .exe, and select Run.

下載代理程式Download agent

執行代理程式Run agent

  1. 同意 使用條款,並選取安裝目的地。Agree to the Terms of Use, and select an install destination.

代理程式條款 目的地代理程式Agent terms Destination agent

  1. 瀏覽至安裝的目的地,並選取 Mover 圖示以執行桌面代理程式。Navigate to the installed destination, and to run the desktop Agent, select the Mover icon.

開啟代理程式

  1. 若要複製代理程式金鑰,請在下拉式功能表中選取 [檔案][複製金鑰]To copy the Agent Key, in the dropdown menu, select File and Copy Key.

代理程式金鑰

在應用程式中授權代理程式Authorizing the agent in our app

  1. 傳輸精靈 中,選取 [授權新連接器]In the Transfer Wizard, select Authorize New Connector.

清除授權

  1. [連接器] 清單中,尋找 [代理程式 (桌面或伺服器)]In the Connector list, find Agent (Desktop or Server).
  2. 選取 [授權]Select Authorize.

代理程式連接器清單驗證

  1. 新視窗隨即開啟,並提示您為 連接器命名A new window opens, and you are prompted to name your Connector .
  2. 輸入從已安裝的代理程式複製的金鑰 (可在代理程式中點選 [檔案] > [複製金鑰] 找到)。Enter your required Key that you copied from the installed agent (found via the File > Copy Key action in the Agent).
  3. 選取 [授權]Select Authorize.

命名連接器代理程式

代理程式連接器的疑難排解Troubleshooting an agent connector

Mover 代理程式支援哪些作業系統?What operating systems are supported by the Mover agent?

Mover 代理程式支援許多作業系統:The Mover Agent supports many operating systems:

  • Windows VistaWindows Vista
  • Windows 7Windows 7
  • Windows 8Windows 8
  • Windows 8.1Windows 8.1
  • Windows 10Windows 10

移除 Mover 代理程式Removing the Mover agent

您可以停止使用 Mover 代理程式。You can stop using the Mover Agent.

若要停止 Mover 代理程式連線到 Mover 的伺服器,請選取 [從 Mover 中斷連線]To stop the Mover Agent from connecting to the Mover's servers, select Disconnect from Mover.

若要完全解除安裝 Mover 代理程式,請使用 Windows 程式管理員。To completely uninstall the Mover Agent, use the Windows program manager.

代理程式連線問題Agent Connection Issues

  • 確保未封鎖 bifrost-v2.mover.io,並且直接連接到網路上的連接埠 443。Ensure bifrost-v2.mover.io is not blocked and it is connecting directly to port 443 on the network.
  • 確保您已經下載 Azure IP 範圍和服務標籤Ensure that you have downloaded the Azure IP ranges and service tags
  • 確保沒有防火牆,第三方應用程式,外掛程式,甚至他們的 IT 部門或 ISP 不會限制/阻止連線。Ensure that no firewalls, third-party applications, plugins or even their IT department or ISP are not throttling/blocking the connection.
  • 代理程式亦不能透過代理連線,必須要直接連接到網路。The Agent also cannot connect via a proxy and must directly connect to the network.

連線到適用於 Windows 的來源代理程式Connect your source agent for Windows

如果您在授權來源之後尚未連線,請選取 [適用於 Windows 的代理程式],然後載入連接器。If you are not already connected after you have authorized your source, select Agent for Windows, and load the connector. 畫面上會顯示您正在移轉資料夾的圖示。An icon appears showing you the folders you are migrating.

執行選取代理程式來源