規劃會議用戶端 (Web App 與會議應用程式)Plan for Meetings clients (Web App and Meetings App)

摘要: IT 專業人員應該在規劃商務用 Skype Server 時, 查看商務用 Skype Web App 與 Skype 會議應用程式的支援需求。Summary: IT Professionals should review the support requirements for the Skype for Business Web App and Skype Meetings App while planning for Skype for Business Server. 本文不適用於這些 app 的使用者。This article is not intended for the users of these apps.

一旦您已實施商務用 Skype Server, 貴組織的使用者可能會將商務用 Skype 用戶端安裝為部署程式的一部分。Once you've implemented Skype for Business Server, your organization's users will presumably have the Skype for Business client installed as part of the deployment process.

稍後, 這些使用者可能會建立會議並邀請來自組織外部的使用者, 而這些會議受邀者可能不會擁有任何版本的商務用 Skype 用戶端。Later on, those users may create meetings and invite users from outside the organization, and those meeting invitees may not have any version of the Skype for Business client. 當使用者按一下會議邀請的 URL 時, 系統就會不會偵測到用戶端, 且不需要商務用 Skype 用戶端的被邀請者, 就會要求您下載並安裝輕量、會議的用戶端, 讓他們可以加入會議。When those users click the URL for the meeting invite, the lack of a client will be detected and the invitee without a Skype for Business client will be asked to download and install a lightweight, meetings-only client so they can join the meeting.

注意

商務用 Skype Web App 和 Skype 會議應用程式僅適用于嘗試登入會議而不需要商務用 Skype。The Skype for Business Web App and Skype Meetings App are only available when trying to log in to a meeting without having Skype for Business. 這些應用程式的使用者說明是https://aka.ms/smahelp在。User help for these apps is at https://aka.ms/smahelp.

注意

您無法預先安裝商務用 Skype Web App 或 Skype 會議應用程式, 但智慧手機平板電腦使用者可能能夠安裝可供您參與會議的廉價行動用戶端。You can't pre-install either the Skype for Business Web App or Skype Meetings App, but smart phone and tablet users may be able to install inexpensive mobile clients they can use to attend meetings.

根據預設, 託管會議的伺服器會引導使用者下載並安裝商務用 Skype Web App 來加入會議。By default, the server hosting the meeting will direct the user to download and install Skype for Business Web App to join the meeting. 商務用 Skype Web App 儲存在前端伺服器上, 並傳送給會議出席者。The Skype for Business Web App is stored on the Front End Server and gets sent to the meeting attendee.

在商務用 Skype Server、Skype 會議應用程式 (Windows 版) 和商務用 Skype for Mac (Mac 版) 上, 都提供從 CU5 開始的商務用 skype Web App 取代, 但提供替換應用程式需要額外的配置在[啟用 Skype 會議] app 中所述, 以取代商務用 Skype Web app (選用)For Skype for Business Server, Skype Meetings App (on Windows) and Skype for Business for Mac (on Mac) are available as replacements for Skype for Business Web App beginning with CU5, but providing the replacement apps requires the additional configuration described in Enable Skype Meetings App to replace Skype for Business Web App (Optional). 如果啟用 Skype 會議應用程式和 Mac 版商務用 Skype, 使用者將會從 Office 365 內容傳遞網路 (CDN) 下載最新版本的 app, 而不是從商務用 Skype 伺服器下載。If Skype Meetings App and Skype for Business for Mac are enabled, users will download the latest version of the apps from the Office 365 Content Delivery Network (CDN) rather than from your Skype for Business server. 針對商務用 Skype Server 2019, 使用 Skype 會議應用程式和 Mac 版商務用 Skype 是唯一的選項。For Skype for Business Server 2019, using Skype Meetings App and Skype for Business for Mac is the only option.

Skype 會議應用程式提供簡化的瀏覽器體驗, 可供您下載並安裝應用程式並加入會議, 包括針對 Internet Explorer 使用者的按一下 [加入]。Skype Meetings App offers a simplified browser experience for downloading and installing the app and joining meetings, including one-click join for users of Internet Explorer. Skype 會議應用程式在可靠性與會議體驗上的商務用 Skype Web App 也有許多改良的功能。Skype Meetings App also has many improvements over the Skype for Business Web App for reliability and the meeting experience.

注意

從商務用 Skype Server 2015 CU5 或更新版本, 使用商務用 Skype Online 所保留的會議將不再傳送 clientless 使用者的商務用 skype Web App, 而是傳送 Skype 會議應用程式 (在 Windows 上) 或 Mac 版商務用 Skype (Mac 版)。As of Skype for Business Server 2015 CU5 or later, meetings held using Skype for Business Online will no longer send a clientless user the Skype for Business Web App, they will instead be sent Skype Meetings App (on Windows) or Skype for Business for Mac (on Mac). 從商務用 Skype Server 2015 CU5 或更新版本, 如果您啟用 Skype 會議 App 來取代商務用 Skype Web app (選用), clientless 使用者將會傳送 Skype 會議 App 或 Mac 版商務用 skype, 而不是商務用 Skype Web app。As of Skype for Business Server 2015 CU5 or later, if you Enable Skype Meetings App to replace Skype for Business Web App (Optional), clientless users will be sent Skype Meetings App or Skype for Business for Mac instead of Skype for Business Web App.

軟體需求Software requirements

若要使用商務用 Skype Web App, 使用者必須具備下列其中一種受支援的作業系統和瀏覽器混合。To use the Skype for Business Web App, a user must have one of the following supported operating system and browser combinations.

商務用 Skype Web App 的作業系統和最低瀏覽器支援Operating System and minimum browser support for Skype for Business Web App

作業系統Operating system 左邊Edge 32與64位的 Internet Explorer 11 或更新版本32- and 64-bit Internet Explorer 11 or later 32與64位的 Internet Explorer 10 或更新版本32- and 64-bit Internet Explorer 10 or later 32與64位的 Internet Explorer 9 或更新版本32- and 64-bit Internet Explorer 9 or later 32與64位版本的 Safari 6.2.8-11. X32- and 64-bit Version of Safari 6.2.8 - 11.X 32與64位版本的 Chrome 18. X 或更新版本32- and 64-bit Version of Chrome 18.X or later
Windows 10Windows 10
是的Yes
是的Yes
N/AN/A
N/AN/A
N/AN/A
[是] ❸Yes ❸
Windows 8.1 ❶Windows 8.1 ❶
N/AN/A
是的Yes
N/AN/A
N/AN/A
N/AN/A
[是] ❸Yes ❸
Windows 8 (以 Intel 為基礎) ❶Windows 8 (Intel based) ❶
N/AN/A
N/AN/A
是的Yes
N/AN/A
N/AN/A
[是] ❸Yes ❸
Windows 7 (含 SP1) ❷Windows 7 with SP1 ❷
N/AN/A
是的Yes
No
No
N/AN/A
[是] ❸Yes ❸
Windows Server 2008 R2 (含 SP1) ❷Windows Server 2008 R2 with SP1 ❷
N/AN/A
是的Yes
是的Yes
是的Yes
N/AN/A
[是] ❸Yes ❸
macOS 10.8 及更新版本 (以 Intel 為基礎) ❷macOS 10.8 and later (Intel-based) ❷
N/AN/A
N/AN/A
N/AN/A
N/AN/A
是的Yes
是的Yes

❶ 商務用 Skype Web App 瀏覽器外掛程式需要特定的共用外掛程式, 才能使用以電腦為基礎的語音、影片、共用及查看正在進行中的螢幕共用及其他功能。❶ The Skype for Business Web App browser plug-in requires a specific sharing plugin to use computer-based voice, video, sharing, and viewing of ongoing screen sharing and other features. 當會議出席者加入會議或啟動其中一個功能時, 就會提供安裝共用外掛程式的選項。A meeting attendee is given the option to install the sharing plug-in either when they join the meeting or when they initiate one of these features. 在 Windows 8 和 Windows 8.1 上, 只有當您在桌上型電腦上執行 Internet Explorer 10 或 Internet Explorer 11 時, 才能安裝共用外掛程式。On Windows 8, and Windows 8.1, the sharing plug-in can be installed only if you're running Internet Explorer 10 or Internet Explorer 11 for the desktop. 這些功能不適用於非桌上出版本的 Internet Explorer 10 和11。These features are not available with non-desktop versions of Internet Explorer 10 and 11. 請注意, 已不再支援 Firefox 與 Safari 版本12.0 及更新版本。Note that Firefox and Safari version 12.0 and later is no longer supported.

❷ 支援 Windows 7、Windows Server 2008 R2 和 Macintosh 作業系統, 所有功能都可以使用, 包括電腦式語音、影片、應用程式查看、應用程式共用、桌面查看和桌面共用。❷ On supported Windows 7, Windows Server 2008 R2, and Macintosh operating systems, all features are available including computer-based voice, video, application viewing, application sharing, desktop viewing, and desktop sharing. 若要使用這些功能, 您必須在出現提示時安裝外掛程式。To use these features, you must install a plug-in when prompted. 請注意, 已不再支援 Mac OS X 版本10.7。Note that Mac OS X version 10.7 is no longer supported.

從 Windows 上的 Chrome 存取 Web 應用程式 ❸ 會啟動小型程式, 以在內嵌的 Internet Explorer 框架中載入 Web 應用程式。❸ Accessing the Web App from Chrome on Windows will launch a small program which loads the Web App in an embedded Internet Explorer frame. 此程式需要安裝其中一個受支援的 Internet Explorer 版本, 才能正確載入 Web App。This program requires one of the supported versions of Internet Explorer be installed for the Web App to load properly.

注意

Office 365 使用者可以在商務用 Skype 中使用 Internet Explorer 10 或更新版本。Office 365 users can use Internet Explorer 10 or later with Skype for Business.

Skype 會議應用程式Skype Meetings App

Skype 會議應用程式在使用 Windows 10、Windows 8.1、Windows 8、Windows 7 的電腦上, 在安裝32和64位 Internet Explorer 11 或更新版本的電腦上, 以應用程式的方式執行。Skype Meetings App runs as an app on computers using Windows 10, Windows 8.1, Windows 8, Windows 7, with 32- and 64-bit Internet Explorer 11 or later installed.

針對任何其他相依性, 請參閱Skype 會議應用程式支援的平臺For any other dependencies, refer to Supported platforms for Skype Meetings App

Mac 版商務用 SkypeSkype for Business for Mac

Mac 版商務用 Skype 會在使用 macOS 版本10.8 或更新版本的電腦上執行。Skype for Business for Mac runs on computers using macOS version 10.8 or later.

硬體需求Hardware requirements

電腦的硬體需求是由作業系統和瀏覽器決定。Computer hardware requirements are determined by the operating system and browser. 語音和電話功能需要麥克風和喇叭、帶麥克風的耳機, 或與電腦相容的對等裝置。Voice and telephony features require a microphone and speakers, headset with microphone, or equivalent device compatible with the computer. 影片功能需要與電腦相容的視頻裝置。Video features require a video device compatible with the computer. 如需有關視頻硬體支援及預期的影片品質的詳細資訊, 請參閱商務用 Skype 用戶端影片的解析度For detailed information about video hardware support and expected video quality, see Skype for Business client video resolutions.

網路需求Network requirements

如果商務用 Skype Web App 或 Skype 會議應用程式的使用者遇到會議連線問題, 可能是組織的網路基礎結構未設定為支援 Office 365, 如Office 365 url 和 IP 位址範圍中所述。If a user of Skype for Business Web App or Skype Meetings App experiences meeting connection issues, chances are their organization's network infrastructure is not configured to support Office 365 as described in Office 365 URLs and IP address ranges. 無論是由商務用 Skype Online 或商務用 Skype 伺服器的使用者建立會議, 都是這種情況。This is the case whether the meeting was created by a user of Skype for Business Online or Skype for Business Server.

如果使用者位於未設定為 [已描述] 的網路上, 許多應用程式功能可能也可能無法運作, 而且他們可能無法連線到會議。If the user is on a network not configured as described, many app features may or may not work and they may not be able to connect to the meeting at all.

支援的會議功能Supported Meetings features

此表格比較提供給商務用 Skype 用戶端、商務用 Skype Web App、Skype 會議應用程式及 Lync Web App 的使用者可用的會議功能。This table compares the Meetings features available to users of the Skype for Business client, Skype for Business Web App, Skype Meetings App, and Lync Web App. Lync Web App 是針對功能比較目的而列出: 如果會議是在 Lync 2013 伺服器上託管, 則使用者只能下載並使用 Lync Web App。Lync Web App is listed for feature comparison purposes: a user would only be downloading and using Lync Web App if the meeting was hosted on a Lync 2013 server.

功能/功能Feature/capability 商務用 Skype 2016 或2019用戶端Skype for Business 2016 or 2019 client Mac 版商務用 Skype 用戶端Skype for Business on Mac client Skype 會議應用程式Skype Meetings App 商務用 Skype Web AppSkype for Business Web App Lync Web AppLync Web App
新增電腦音訊Add computer audio
✔ (需要外掛程式)✔ (requires plug-in)
✔ (需要外掛程式)✔ (requires plug-in)
✔ (需要外掛程式)✔ (requires plug-in)
新增影片Add video
✔ (需要外掛程式)✔ (requires plug-in)
✔ (需要外掛程式)✔ (requires plug-in)
✔ (需要外掛程式)✔ (requires plug-in)
針對經過驗證的參與者將音訊切換至手機Switch audio to a phone for authenticated participants
將音訊切換至來賓參與者的電話Switch audio to a phone for guest participants
查看多方影片 (圖庫視圖)View multiparty video (gallery view)
以影片為基礎的畫面共用Video-based screen sharing

✔ (僅限查看)✔(View-only)
使用會議中的簡報者控制項Use in-meeting presenter controls
存取詳細的會議名單Access detailed meeting roster
參與多方 IMParticipate in multiparty IM
將 IM 訊息設為高重要性Set IM messages as high importance
共用桌面 (如果已啟用)Share the desktop (if enabled)
✔ (需要外掛程式)✔ (requires plug-in)
✔ (需要外掛程式)✔ (requires plug-in)
✔ (需要外掛程式)✔ (requires plug-in)
共用程式 (如果已啟用)Share a program (if enabled)
✔ (僅限 Windows 版; 需要外掛程式)✔(On Windows only; requires plug-in)
✔ (僅限 Windows 版; 需要外掛程式)✔(On Windows only; requires plug-in)
✔ (僅限 Windows 版; 需要外掛程式)✔(On Windows only; requires plug-in)
控制其他使用者的共用桌面或程式Take control of another user's shared desktop or program
✔ (僅限 Windows 上的 ❶; 需要外掛程式)✔ (❶ On Windows only; requires plug-in)
✔ (僅限 Windows 上的 ❶; 需要外掛程式)✔ (❶ On Windows only; requires plug-in)
✔ (僅限 Windows 上的 ❶; 需要外掛程式)✔ (❶ On Windows only; requires plug-in)
讓其他使用者控制您的共用桌面或程式Let another user take control of your shared desktop or program
新增匿名參與者 (如果已啟用)Add anonymous participants (if enabled)
依名稱邀請參與者Invite participants by name
透過電話號碼邀請參與者Invite participants by phone number
透過電子郵件邀請參與者Invite participants by email
使用電話撥入式音訊會議Use dial-in audio meetings
✔ ❷✔ ❷ ✔ ❷✔ ❷ ✔ ❷✔ ❷ ✔ ❷✔ ❷ ✔ ❷✔ ❷
啟動 [立即開會] 會議Initiate a Meet Now meeting
錄製會議Record a meeting
新增及下載附件Add and download attachments
新增及展示 Microsoft PowerPoint 檔案Add and present Microsoft PowerPoint files
流覽 Microsoft PowerPoint 檔案Navigate Microsoft PowerPoint files
新增及編輯 OneNote 會議筆記Add and edit OneNote meeting notes
僅限編輯 (非新增)Edit only (not add)
僅限編輯 (非新增)Edit only (not add)
僅限編輯 (非新增)Edit only (not add)
使用白板Use a whiteboard
進行投票Conduct polls
上傳檔案以與其他人共用Upload files to share with others
排程會議或會議Schedule a meeting or conference
Outlook 或商務用 Skype 網頁排程程式Outlook or Skype for Business Web Scheduler
Outlook 或商務用 Skype 網頁排程程式Outlook or Skype for Business Web Scheduler
商務用 Skype 網頁排程程式Skype for Business Web Scheduler
商務用 Skype 網頁排程程式Skype for Business Web Scheduler
商務用 Skype 網頁排程程式Skype for Business Web Scheduler
問&: 管理員Q&A Manager
停用出席者影片Disable attendee video
停用會議 IMDisable meeting IM
將觀眾設為靜音Mute audience
將所有人設為出席者Make everyone an attendee
產生 Skype 會議廣播Produce Skype Meeting Broadcast

❶ 參與者無法控制由商務用 Skype for Mac、Lync for mac 2011 或 Mac 2011 使用者所共用的桌面。❶ Participants can't control desktops that are shared by Skype for Business for Mac, Lync for Mac 2011 or Communicator for Mac 2011 users. 這也不適用於最大 OSX 上的商務用 Skype Web App。This also won't work for Skype for Business Web App on Max OSX.

針對商務用 Skype Online ❷, 此功能需要 Microsoft PSTN 會議、Exchange 整合訊息或協力廠商音訊會議提供者。❷ For Skype for Business Online, this feature requires Microsoft PSTN Conferencing, Exchange Unified Messaging, or a 3rd party audio conferencing provider.

❸ Lync for Mac 2011 用戶端在由商務用 Skype Web App 在會議中共用之後, 就無法透過 Microsoft Office 2013 PowerPoint 簡報進行流覽。❸ The Lync for Mac 2011 client cannot view Microsoft Office 2013 PowerPoint presentations when they have been shared in a conference by the Skype for Business Web App.

已知問題與疑難排解Known issues and troubleshooting

針對使用者而言, 這些應用程式的線上說明隨時可供使用。For End-users, the online help for these apps is readily available. IT 專業人員應該注意到下列問題:IT Professionals should be aware of the following issues:

  • 如果使用者位於未設定符合網路需求的網路上, 許多應用程式功能可能也可能無法運作, 而且他們可能無法連線到會議。If the user is on a network not configured to meet the Network requirements, many app features may or may not work and they may not be able to connect to the meeting at all.

  • 有些使用者可能有公司管理的電腦, 且有已停用的許可權來安裝應用程式。Some users may have corporate-administered computers with disabled permission to install apps. 針對這些使用者, 這兩個應用程式都不是選項, 但智慧手機平板電腦使用者可能能夠安裝可供您參與會議的廉價行動用戶端。for those users, neither app is an option, but smart phone and tablet users may be able to install inexpensive mobile clients they can use to attend meetings.

    其他安裝問題也會包含在說明主題中。Other installation issues are also covered in the help topics.

  • 使用者第一次執行會議應用程式時, 可能會看到防火牆警告。Users may see a firewall warning the first time they run the meetings app. 系統可能會提示您開啟埠以優化體驗, 而且可能需要在它們可能不具備的電腦上擁有系統管理員許可權。They may be prompted to open ports to optimize the experience, and this may require Admin privileges on the machine they may not have. App 應該仍能正常運作, 且使用者可以安全地拒絕開啟要求的埠。The app should still function and the user can safely decline to open the requested ports.

  • 您必須在 Internet Explorer 中啟用 ActiveX 但不進行篩選, 即使 IE 不是您的預設瀏覽器也一樣。You must have ActiveX enabled without filtering in Internet Explorer, even if IE is not your default browser. 在商務用 Skype Web App 中, ActiveX 控制項 (一個小型模組, 可新增其他功能至 Web App 或其他程式) 是音訊、影片和螢幕共用所必需的。In Skype for Business Web App, an ActiveX control—a small module that adds additional features to a web app or other program—is required for audio, video, and screen sharing.

  • 若要讓商務用 Skype Web App 的部分功能正常運作, 您必須允許您的瀏覽器將 cookie 儲存在您的電腦或裝置上。For some features of Skype for Business Web App to work correctly, you must allow your browser to save cookies on your computer or device.

  • 您可能需要在瀏覽器中[開啟 JavaScript支援], 才能讓某些商務用 Skype Web App 功能如期運作。You may need to turn on JavaScript support in your browser for some Skype for Business Web App features to work as expected.

AES 支援AES Support

從商務用 Skype Server 2015 CU5, 不支援 ASP.NET 4.6 的 AES, 這可能會導致 Skype 會議應用程式無法啟動。As of Skype for Business Server 2015 CU5, AES is not supported for ASP.NET 4.6 and this may cause Skype Meetings App to fail to start. ASP .net 4.5 的加密需求有更多詳細資料。Cryptographic requirements due to ASP .NET 4.5 has more details.

另請參閱See also

在商務用 Skype Server 中部署網頁下載用戶端Deploy Web downloadable clients in Skype for Business Server

Skype 會議應用程式的支援平臺Supported platforms for Skype Meetings App