DPM 支援與不支援的內容What's supported and what isn't for DPM?

重要

已不再支援此版本的 Data Protection Manager (DPM),建議升級至 DPM 2019This version of Data Protection Manager (DPM) has reached the end of support, we recommend you to upgrade to DPM 2019.

本主題將摘要列出在部署和維護 System Center - Data Protection Manager 時,您可能需要了解的一些常見支援資訊。This topic summarizes some of the common support information you might need when deploying and maintaining System Center - Data Protection Manager.

安裝和部署問題Installation and deployment issues

DPM 部署選項DPM deployment options

問題:DPM 可以安裝在實體和虛擬環境中。Issue: DPM can be installed in physical and virtual environments.

詳細資訊:DPM 可依下列方式安裝:More information: DPM can be installed as follows:

  • 獨立實體伺服器:DPM 無法部署在實體叢集中,但您可以使用 Operations Manager 中的中央主控台,從單一位置管理多部 DPM 伺服器。As a standalone physical server - DPM can't be deployed in a physical cluster, but you can manage multiple DPM servers from a single location using Central Console in Operations Manager.

  • 內部部署虛擬機器:您可以將 DPM 部署為 Hyper-V 虛擬機器,作為單一伺服器或虛擬機器叢集。As an on-premises virtual machine - You can deploy DPM as a Hyper-V virtual machine as a single server or virtual machine cluster. 您可利用與實體安裝相同的方式來安裝 DPM。You install DPM in the same way as a physical installation. 如需詳細資訊,請參閱安裝必要條件資料表的 DPM 已安裝為 Hyper-V VM 一列。For detailed information, see the row, DPM installed as Hyper-V VM in the Setup prerequisites table.

  • Azure 虛擬機器:自 DPM 2012 R2 更新 3 起,其後所有更新版本均能讓您將 DPM 安裝為 Azure 虛擬機器。As an Azure virtual machine - From DPM 2012 R2 Update 3 onwards you can install DPM as an Azure virtual machine. 此部署有一些限制。There are a number of restrictions in this deployment. 如需詳細資訊,請參閱安裝必要條件資料表的作為 Azure 虛擬機器的 DPM 一列。For detailed information, see the row DPM as an Azure virtual machine in the Setup prerequisites table.

  • VMWare 中的 Windows 虛擬機器:自 DPM 2012 R2 更新 5 起,其後所有更新版本均能讓您在 VMWare 環境中的 Windows 虛擬機器上安裝 DPM。As a Windows virtual machine in VMWare - From DPM 2012 R2 Update 5 onwards you can install DPM on a Windows virtual machine in a VMWare environment. 在此組態中,DPM 可以保護在 VMWare 中全部做為 Windows 虛擬機器而執行的 Microsoft 工作負載。In this configuration DPM can protect Microsoft workloads that are all running as Windows virtual machines in VMWare.

不支援在不同的 DPM 版本間共用資源庫Sharing a library between different DPM versions isn't supported

問題:不同版本的 DPM (例如 DPM 2012 R2 和 DPM 2016) 無法成為共用相同程式庫的用戶端。Issue: Different versions of DPM (for example, DPM 2012 R2 and DPM 2016) can't function as clients sharing the same library.

因應措施:無。Workaround: None. 所有共用程式庫的 DPM 伺服器都必須執行相同版本的 DPM。All DPM servers sharing a library must be running the same version of DPM.

不支援 System Center 2010 直接升級至 System Center 2016Upgrading System Center 2010 directly to System Center 2016 isn't supported

問題:不支援升級。Issue: Upgrade isn't supported.

因應措施:您必須先升級至 DPM 2012 R2。Workaround: You'll need to upgrade to DPM 2012 R2 first.

DPM 不會在土耳其語言版本的 Windows 2012 作業系統上執行DPM doesn't run on the Turkish language version of Windows 2012 operating systems

問題:沒有支援的語言Issue: No language support

因應措施:無Workaround: None

DPM 2010 和更新版本無法在執行 32 位元作業系統的伺服器上執行DPM 2010 and later versions can't run on a server running a 32-bit operating system

問題:作業系統限制。Issue: Operating system limitation.

因應措施:僅在 64 位元上安裝。Workaround: Install on 64-bit only. 如需系統需求的完整清單,請參閱 Preparing your environment for System Center Data Protection Manager (讓環境準備好使用 System Center Data Protection Manager)。For a full list of system requirements, see Preparing your environment for System Center Data Protection Manager.

SQL Server 名稱不支援底線Underscore not supported in SQL Server name

問題:如果您在 DPM 安裝期間指定的遠端 SQL Server 名稱有底線,安裝可能會失敗。Issue: If you specify a remote SQL Server that has an underscore in the name during DPM installation, the installation might fail.

因應措施:指定不包含底線 _ 字元的 SQL Server 名稱。Workaround: Specify a SQL Server name that doesn't include the underscore _ character.

DPM 磁碟區不支援 NTFS 壓縮NTFS compression isn't supported on DPM volumes

問題:不支援 NTFS。Issue: NTFS not supported.

因應措施:無Workaround: None

不支援重新命名 DPM 伺服器Renaming the DPM server isn't supported

問題:不支援重新命名。Issue: Renaming not supported.

因應措施:無Workaround: None

移動 DPM 伺服器網域不受支援Moving the DPM server domain isn't supported

問題:不支援在部署後將 DPM 伺服器移到不同的網域。Issue: Moving the DPM server to a different domain after deployment isn't supported.

因應措施:無Workaround: None

網域控制站上的 DPM 只能保護本機資料來源DPM on a domain controller can only protect local data sources

問題:不支援的部署。Issue: Deployment not supported.

因應措施:如果您想要在其他電腦上安裝 DPM 保護代理程式以保護它們,則請勿在網域控制站上安裝 DPM。Workaround: If you want to install the DPM protection agent on other computers in order to protect them, don't install DPM on a domain controller.

DPM 無法使用網域控制站上執行的 SQL ServerDPM can't use SQL Server running on a domain controller

問題:不支援的資料庫部署。Issue: Database deployment not supported.

因應措施:如果您想要將 SQL Server 的遠端執行個體作為 DPM 資料庫,請確定 SQL Server 執行個體不是在網域控制站上執行。Workaround: If you want to use a remote instance of SQL Server as your DPM database, ensure that the SQL Server instance isn't running on a domain controller.

您無法在 SQL 2016 SP1 (或更新版本) 上安裝 DPM 2016。You cannot install DPM 2016 on SQL 2016 SP1 (or later release)

問題:不支援安裝在 SQL 2016 SP1 (或更新版本) 上。Issue: Installation on SQL 2016 SP1 (or a later release) is not supported.

因應措施:無。Workaround: None.

使用 DPM 次要伺服器移動受保護的伺服器Moving protected servers with DPM secondary servers

目前不支援在受到次要保護的 DPM 伺服器之間移動受保護的伺服器。Moving protected servers between DPM servers that are under secondary protection isn't supported. 我們以下列範例說明這一點:To illustrate this we have the following:

  • Server1Server1

  • Server2Server2

  • DPM1 做為主要 DPM 伺服器DPM1 acting as primary DPM server

  • DPM2 做為另一部主要 DPM 伺服器DPM2 acting as another primary DPM server

  • DPM3 做為 DPM1 和 DPM2 的次要伺服器DPM3 acting as secondary server for DPM1 and DPM2

其中:Where:

  • Server1 受到 DPM1 的保護Server1 is protected by DPM1

  • Server2 受到 DPM2 的保護Server2 is protected by DPM2

  • DPM3 是 DPM1 和 DPM2 的次要伺服器 (因此會保護 Server1 和 Server2。)DPM3 is a secondary server for DPM1 and DPM2 (and thus protects Server1 and Server2.

發生下列情況:The following occurs:

  • 案例 1Scenario 1

    • DPM1 失敗,或從基礎結構中移除。DPM1 fails or is removed from the infrastructure.

    • 現在,您想要以 DPM2 保護 Server1 (以 DPM3 做為次要伺服器)。You now want to protect Server1 with DPM2 (with DPM3 acting as the secondary server).

  • 案例 2Scenario 2

    • DPM1 失敗,或從基礎結構中移除。DPM1 fails or is removed from the infrastructure.

    • 現在,您想要以 DPM3 保護 Server1。You now want to protect Server1 with DPM3.

這兩種案例皆不受支援。Both of these scenarios are unsupported. 您只能選取下列其中一個選項:You can only select one of the following options:

  • 選項 1:在 DPM3 上為 Server1 使用「切換保護」選項,並且讓 DPM3 持續保持在此模式中。Option 1 - Use the "Switch Protection" option on DPM3 for Server1, and leave DPM3 in this mode going forward. 請注意,在此案例中,當您使用切換保護模式時,您無法在另一部 DPM 伺服器上為 Server1 新增次要保護。Note that in this scenario you can't add secondary protection for Server1 on another DPM server when you're using switched protection mode.

  • 選項 2:以相同名稱重新建置 DPM1,然後還原 DPM 資料庫。Option 2 - Rebuild DPM1 with the same name and restore the DPM database. 這可讓 DPM 繼續提供主要保護。This allows DPM to resume primary protection.

  • 選項 3:將 Server1 的保護移至 DPM3 無法辨識的新 DPM 伺服器 (DPM4)。Option 3 - Move protection for Server1 to a new DPM server (DPM4) that DPM3 doesn't know about.

儲存體問題Storage issues

不會從 DPM 資料庫中移除舊磁帶媒體櫃的參考References to old tape libraries aren't removed from the DPM database

問題:DPM PowerShell Cmdlet (如 get-dpmlibrary) 仍會列舉並列出過時的磁帶媒體櫃。Issue: Obsolete tape library are still enumerated and listed in DPM PowerShell cmdlets such as get-dpmlibrary.

因應措施:無Workaround: None

虛擬磁帶媒體櫃支援Virtual tape library support

問題:支援虛擬磁帶媒體櫃嗎?Issue: Are virtual tape libraries supported?

因應措施:只有您使用經認證的硬體執行 Data Protection Manager 2012 R2 UR3 或更新版本時,才支援以虛擬光纖通道介面卡設定的虛擬磁帶媒體櫃。Workaround: Virtual tape libraries configured with a virtual fibre channel adapter are only supported if you're running Data Protection Manager 2012 R2 UR3 or later with certified hardware. 如需目前支援的硬體清單,請參閱 System Center DPM 2012 及更新版本的相容磁帶媒體櫃For a current list of supported hardware see Compatible Tape Libraries for System Center DPM 2012 and later . 若要確認虛擬光纖通道介面卡是否支援您的磁帶媒體櫃,請連絡您的磁帶硬體廠商,並要求他們驗證磁帶媒體櫃相容性To check if your tape library is supported by the virtual fibre channel adapter, please contact your tape hardware vendor and ask them to Verify tape library compatibility.

USB 或卸除式磁碟機不適用於 DPM 存放集區USB or removable drives can't be used in the DPM storage pool

問題:USB 和卸除式存放裝置,例如 Firewire。Issue: USB and removable storage such as Firewire.

因應措施:無。Workaround: None. 因 Windows 動態磁碟限制而不支援此裝置。This isn't supported due to a limitation with Windows dynamic disks.

CSV 上的資料Data on CSVs

問題:DPM 只支援保護叢集共用磁碟區 (CSV) 上的 Hyper-V 虛擬機器。Issue: DPM only supports the protection of Hyper-V virtual machines on Cluster Shared Volumes (CSVs). 不支援保護 CSV 上裝載的其他工作負載。Protecting other workloads hosted on CSVs isn't supported.

DPM 2019 UR2 與更新版本支援保護儲存在 CSV 上的 SQL Server 資料庫。Protection of SQL server database, stored on CSV is supported with DPM 2019 UR2 and later.

因應措施:無。Workaround: None.

BitLockerBitLocker

問題:是否支援在 DPM 存放集區上啟用 BitLocker?Issue: Is enabling BitLocker on DPM Storage Pool supported?

因應措施:將磁碟新增至存放集區前,請勿啟用 BitLocker。Workaround: Do not enable the BitLocker before adding the disk to storage pool. 將磁碟新增至存放集區後,即可啟用 BitLocker。You can enable the BitLocker once you add the disk to storage pool.

重複資料刪除問題Deduplication issues

重複資料刪除的磁碟區支援Deduplicated volumes support

注意:DPM 的重複資料刪除支援取決於作業系統支援。Note: Deduplication support for DPM depends on operating system support.

針對 NTFS 磁碟區:For NTFS Volumes:

受保護伺服器的作業系統Operating system of protected server DPM 伺服器的作業系統Operating system of DPM server DPM 版本DPM version 重複資料刪除支援Dedupe support
Windows Server 2016Windows Server 2016 Windows Server 2016Windows Server 2016 DPM 2016DPM 2016 YY
Windows Server 2012 R2Windows Server 2012 R2 Windows Server 2016Windows Server 2016 DPM 2016DPM 2016 YY
Windows Server 2012Windows Server 2012 Windows Server 2016Windows Server 2016 DPM 2016DPM 2016 YY
Windows Server 2016Windows Server 2016 Windows Server 2012 R2Windows Server 2012 R2 DPM 2016DPM 2016 Y**Y**
Windows Server 2012 R2Windows Server 2012 R2 Windows Server 2012 R2Windows Server 2012 R2 DPM 2016DPM 2016 YY
Windows Server 2012Windows Server 2012 Windows Server 2012 R2Windows Server 2012 R2 DPM 2016DPM 2016 YY
  • **使用 WS 2016 上的 DPM 2019 來保護 WS 2019 NTFS 重複資料刪除磁碟區,或使用 WS 2012 R2 上的 DPM 2016 來保護 WS 2016 NTFS 重複資料刪除磁碟區時,備份及還原將不會進行重複資料刪除。**When protecting a WS 2019 NTFS deduped volume with DPM 2019 on WS 2016 OR a WS 2016 NTFS deduped volume with DPM 2016 on WS 2012 R2, the backups and restores will be non-deduped. 這表示備份在 DPM 服務器上耗用的空間會比在原始 NTFS 重複資料刪除磁碟區上更多。This means that the backups will consume more space on the DPM server than the original NTFS deduped volume.
受保護伺服器的作業系統Operating system of protected server DPM 伺服器的作業系統Operating system of DPM server DPM 版本DPM version 重複資料刪除支援Dedupe support
Windows Server 2019Windows Server 2019 Windows Server 2019Windows Server 2019 DPM 2019DPM 2019 YY
Windows Server 2016Windows Server 2016 Windows Server 2019Windows Server 2019 DPM 2019DPM 2019 Y*Y*
Windows Server 2012 R2Windows Server 2012 R2 Windows Server 2019Windows Server 2019 DPM 2019DPM 2019 NN
Windows Server 2012Windows Server 2012 Windows Server 2019Windows Server 2019 DPM 2019DPM 2019 NN
Windows Server 2019Windows Server 2019 Windows Server 2016Windows Server 2016 DPM 2019DPM 2019 Y**Y**
Windows Server 2016Windows Server 2016 Windows Server 2016Windows Server 2016 DPM 2019DPM 2019 YY
Windows Server 2012 R2Windows Server 2012 R2 Windows Server 2016Windows Server 2016 DPM 2019DPM 2019 YY
Windows Server 2012Windows Server 2012 Windows Server 2016Windows Server 2016 DPM 2019DPM 2019 YY
  • *使用在 WS 2019 上執行的 DPM 2019 來保護 WS 2016 NTFS 重複資料刪除磁碟區時,復原可能會受到影響。*When protecting a WS 2016 NTFS Deduped Volume with DPM 2019 running on WS 2019, the recoveries may be affected. 我們已修正以非重複資料刪除的方式進行復原 (這將是 DPM 2019 較新版本的一部分) 的問題。We have a fix for doing recoveries in an non-deduped way which will be part of later versions of DPM 2019. 如果您需要在 DPM 2019 UR2 上進行此修正,請聯繫 DPM 客戶支援。Reach out to DPM support if you need this fix on DPM 2019 UR2.

  • **使用 WS 2016 上的 DPM 2019 來保護 WS 2019 NTFS 重複資料刪除磁碟區,或使用 WS 2012 R2 上的 DPM 2016 來保護 WS 2016 NTFS 重複資料刪除磁碟區時,備份及還原將不會進行重複資料刪除。**When protecting a WS 2019 NTFS deduped volume with DPM 2019 on WS 2016 OR a WS 2016 NTFS deduped volume with DPM 2016 on WS 2012 R2, the backups and restores will be non-deduped. 這表示備份在 DPM 服務器上耗用的空間會比在原始 NTFS 重複資料刪除磁碟區上更多。This means that the backups will consume more space on the DPM server than the original NTFS deduped volume.

問題:如果您將受保護的伺服器作業系統從 Windows Server 2016 升級到 Windows Server 2019,則 NTFS 重複資料刪除磁碟區的備份會因為重複資料刪除邏輯的變更而受到影響。Issue: If you upgrade the protected server operating system from Windows Server 2016 to Windows Server 2019, then backup of NTFS deduped volume gets affected due to change in dedupe logic.

因應措施:DPM 2019 的未來更新彙總套件將提供修正程式。Workaround: Fix will be available in the future update rollup of DPM 2019. 如果您需要在 DPM 2019 UR2 上進行此修正,請聯繫 DPM 客戶支援。Reach out to DPM support in case you need this fix for DPM 2019 UR2.

針對 ReFS 磁碟區:For ReFS Volumes:

注意

我們已識別重複資料刪除 ReFS 磁碟區備份的幾個問題。We have identified a few issues with backup of deduplicated ReFS volumes. 我們正在努力修正這些問題,且會在完成修正時更新此區段。We are working on fixing these, and will update this section as soon as we have a fix available. 在那之前,我們會從 2019 UR1 移除重復資料刪除 ReFS 磁碟區的備份支援。Until then, we are removing the support for backup of deduplicated ReFS volumes from 2019 UR1.

DPM 2019 UR1 與更新版本會繼續支援一般 ReFS 磁碟區的保護及復原。DPM 2019 UR1 and later continues to support protection and recovery of normal ReFS volumes.

裝載 .VHD 或 .VHDX 檔案的磁碟區不一定支援 Windows 重複資料刪除Windows deduplication isn't always supported on volumes hosting .VHD or .VHDX files

問題:重複資料刪除支援Issue: Dedupe support

因應措施:將 DPM 部署為虛擬機器。Workaround: Deploy DPM as virtual machine.

當 DPM 儲存體在 Hyper-V 虛擬機器中執行時,您可以為該儲存體啟用重複資料刪除,並將備份資料儲存至已啟用重複資料刪除的 Windows 檔案伺服器上共用資料夾的 VHD。You can enable deduplication for DPM storage when it runs in a Hyper-V virtual machine and stored backup data to VHDs in shared folders on Windows File Servers with data deduplication enabled. 如需此案例的詳細資訊,請參閱刪除 DPM 存放集區的重複資料For more information about this scenario read Deduplicating DPM storage.

次要 DPM 伺服器無法保護重複資料刪除檔案系統Dedup file system can't be protected to a secondary DPM server

問題:當重複資料刪除檔案系統受主要 DPM 伺服器保護之後,就無法接受次要 DPM 伺服器保護。Issue: After a dedup file system is protected by a primary DPM server, it can't be protected to a secondary DPM server.

因應措施:無。Workaround: None.

不支援的項目層級復原Item-level recovery not supported

問題:如果您保護包含重複資料刪除之磁碟區的虛擬機器,您無法從那些 VHD/VHDX 檔案執行項目層級復原 (ILR)。Issue: If you're protecting virtual machines that contain deduped volumes, you can't perform Item level recovery (ILR) from those VHD/VHDX files.

因應措施:將包含重複資料刪除磁碟區的 .VHD/VHDX 檔案,還原至已安裝重複資料刪除角色的 Windows 2012 R2 伺服器。Workaround: Restore the .VHD/VHDX file that contains the deduped volume to a Windows 2012 R2 server that has the Data Deduplication role installed. 在磁碟管理中裝載 .VHD 檔案,然後複製到所需的檔案。Mount the .VHD file in disk management, and copy out the desired files.

用戶端和伺服器保護問題Client and server protection issues

支援使用參數,透過 DPM 來保護執行用戶端作業系統的電腦Support parameters for protecting computers running client operating systems with DPM

問題:支援下列保護案例:Issue: The following protection scenarios are supported:

  • 可使用 DPM 2012 R2 或 DPM 2016 保護 Windows 8.1 用戶端。Windows 8.1 clients can be protected with DPM 2012 R2, DPM 2016.

  • 可使用 DPM 2012 R2 或 DPM 2016 保護 Windows 7 用戶端。Windows 7 clients can be protected with DPM 2012 R2, DPM 2016.

因應措施:請確定您正在執行正確的 DPM 版本。Workaround: Ensure you're running the right version of DPM.

支援透過 DPM 保護執行伺服器作業系統的電腦Support for protecting computers running server operating systems with DPM

問題:支援下列保護案例:Issue: The following protection scenarios are supported:

  • 可使用 DPM 2012 R2 及更新版本保護 Windows Server 2012 R2。Windows Server 2012 R2 can be protected with DPM 2012 R2 and later.

  • 可使用 DPM 2012 R2 及更新版本保護 Windows Server 2012 或 2012 SP1。Windows Server 2012 or 2012 with SP1 can be protected with DPM 2012 R2 and later.

  • 可使用 DPM 2012 R2 和 DPM 2016 保護 Windows Server 2008 R2 SP1 和 Windows Server 2008 R2。Windows Server 2008 R2 with SP1, Windows Server 2008 R2 can be protected with DPM 2012 R2 and DPM 2016.

  • 可使用執行更新彙總套件 2 和 DPM 2016 的 DPM 2012 R2 保護 Windows Server 2008 和 Storage Server 2008。Windows Server 2008 and Storage Server 2008 can be protected with DPM 2012 R2 running Update Rollup 2 and DPM 2016.

因應措施:請確定您正在執行正確的 DPM 版本。Workaround: Ensure you're running the right version of DPM.

DPM 無法保護 SOFS 共用DPM can't protect SOFS shares

問題:DPM 無法保護 SOFS 上的共用。Issue: DPM can't protect shares on SOFS.

因應措施:確定您想要保護的共用不在 SOFS 中。Workaround: Ensure shares you want to protect aren't located on SOFS.

檔案伺服器問題File server issues

使用 Modern Backup Storage (MBS) 時,不能使用檔案伺服器使用者復原 (EUR)。File Server end user recovery (EUR) not available when using Modern Backup Storage (MBS)

描述:如果搭配 DPM 2016 或更新版本使用 Modern Backup Storage (MBS),則無法使用檔案伺服器終端使用者復原。Description: If you use Modern Backup Storage (MBS) with DPM 2016 or later, File Server end-user recovery is not available.

因應措施:無。Workaround: None. 使用 MBS 時不支援檔案伺服器 EUR。File Server EUR is not supported when using MBS.

資料保護問題Data protection issues

DPM 不會備份共用的 VHDXDPM does not back up shared VHDX

問題:DPM 無法使用共用磁碟機 (可能連結到其他 VM) 備份 VM,因為 Hyper-V VSS 寫入器無法備份由共用 VHD 備份的磁碟區。Issue: DPM cannot backup VMs using shared drives (which are potentially attached to other VMs) as Hyper-V VSS writer cannot back up volumes that are backed up by shared VHDs.

因應措施:為避免資料遺失,請使用其他方法來備份可共用 VHD 的資料。Workaround: To avoid potential data loss, use another method to back up data on the shareable VHD.

變更資料來源的路徑時,保護可能會失敗Protection might fail when changing the path of a data source

問題:保護共用資料夾時,共用資料夾的路徑包含磁碟區上邏輯路徑。Issue: When you protect a shared folder, the path to the shared folder includes the logical path on the volume. 如果移動共用資料夾,保護將失敗。If you move the shared folder, protection will fail. 此外,如果變更使用加密檔案系統 (EFS) 的磁碟區上受保護資料的來源路徑,而新的檔案路徑超過 5120 個字元,資料保護將失敗。In addition if you change the path of a protected data source on a volume that uses the Encrypting File System (EFS) and the new file path exceeds 5120 characters, data protection will fail.

因應措施:如果必須移動受保護的共用資料夾,先將其從保護群組中移除,然後在移動後再將其新增至保護。Workaround: If you must move a protected shared folder, remove it from its protection group and then add it to protection after the move. 若為加密的磁碟區,請確定受保護資料來源的新檔案路徑少於 5120 個字元。For an encrypted volume ensure that the new file path of the protected data source uses fewer than 5120 characters.

變更受保護資源的網域Change the domain of a protected resource

問題:您無法在不中斷保護電腦的情況下變更受保護電腦的網域。Issue: You can't change the domain of a protected computer and continue protection without disruption. 此外,也無法變更受保護電腦的網域,以及在重新保護電腦後將現有複本關聯至復原點。In addition, you can't change the domain of a protected computer and associate the existing replicas and recovery points with the computer when it is re-protected.

因應措施:建議您不要變更受保護電腦的網域。Workaround: We recommend that you don't change the domain of a protected computer. 如果您必須變更受保護電腦的網域,則需先在電腦上移除資料來源保護。If you must change the domain of a protected computer, then first remove the data sources on the computer from protection. 然後在電腦上的資料來源具有新網域之後予以保護。Then protect the data source on the computer after it has a new domain.

變更受保護資源的名稱Change the name of a protected resource

問題:您無法在不中斷保護電腦的情況下變更受保護電腦的名稱。Issue: You can't change the name of a protected computer and continue protection without disruption. 此外,也無法變更受保護電腦的名稱,以及在重新保護電腦後將現有複本關聯至復原點。In addition, you can't change the name of a protected computer and associate the existing replicas and recovery points with the computer when it is re-protected.

因應措施:建議您不要變更受保護電腦的名稱。Workaround: We recommend that you don't change the name of a protected computer. 如果您必須變更受保護電腦的名稱,請先在電腦上移除資料來源保護。If you must change the name of a protected computer, then first remove the data sources on the computer from protection. 然後將新名稱給予電腦上的資料來源後保護它。Then protect the data source on the computer after it has a new name.

變更受保護資源的時區Change the time zone of a protected resource

問題:如果您變更受保護資源的名稱,請務必正確更新時區。Issue: Ensure you update the time zone correctly if you change it for a protected resource.

因應措施:安裝保護代理程式時,DPM 會自動識別受保護電腦的時區。Workaround: DPM automatically identifies the time zone of a protected computer during installation of the protection agent. 如果要在設定保護後將受保護電腦移到其他時區,請務必在 [控制台] 中變更電腦時間。If a protected computer is moved to a different time zone after protection is configured, ensure that you change the computer time in Control Panel. 接著更新 DPM 資料庫的時區。Then update the time zone in the DPM database.

不支援某些資料類型Some data types aren't supported

問題:DPM 不支援下列資料類型:Issue: DPM doesn't support the following data types:

  • 硬式連結Hard links

  • 重新分析點,包含 DFS 連結和連接點Reparse points, including DFS links and junction points

  • 掛接點中繼資料:保護群組可以包含具有掛接點的資料。Mount point metadata - A protection group can contain data with mount points. 在此情況下,DPM 會保護作為掛接點目標的掛接磁碟機,但它不會保護掛接點中繼資料。In this case DPM protects the mounted volume that is the target of the mount point, but it doesn't protect the mount point metadata. 復原包含掛接點的資料時,您必須手動重新建立掛接點階層。When you recover data containing mount points, you'll need to manually recreate your mount point hierarchy.

  • 掛接的磁碟區中掛接的磁碟區中的資料Data in mounted volumes within mounted volumes

  • 資源回收筒Recycle Bin

  • 分頁檔Paging files

  • 系統磁碟區資訊資料夾。System Volume Information folder. 若要保護電腦的系統資訊,需要選取電腦的系統狀態來作為保護群組成員。To protect system information for a computer you'll need to select the computer's system state as the protect group member.

  • 非 NTFS 磁碟區Non-NTFS volumes

  • 來自 Windows Vista 包含硬式連結或符號連結的檔案。Files containing hard links or symbolic links from Windows Vista.

  • 包含下列任何屬性組合的檔案:Files with any of the following combinations of attributes:

    • 加密和重新分析Encryption and reparse

    • 加密和儲存單一版本 (SIS)Encryption and Single Instance Storage (SIS)

    • 加密和區分大小寫Encryption and case-sensitivity

    • 加密和疏鬆Encryption and sparse

    • 區分大小寫和 SISCase-sensitivity and SIS

    • 壓縮和 SISCompression and SIS

因應措施:無Workaround: None

保護工作群組和不受信任網域中電腦的限制Limitations on protecting computers in workgroups and untrusted domains

問題:DPM 可保護 DPM 伺服器所在之相同網域中的工作負載,或子網域與受信任網域中的工作負載。Issue: DPM can protect workloads in the same domain as the DPM server, or in child and trusted domains. 您也可以使用 NTLM 或憑證驗證,保護工作群組和不受信任網域中的下列工作負載:You can also protect the following workloads in workgroups and untrusted domains using NTLM or certificate authentication:

  • SQL ServerSQL Server

  • 檔案伺服器File Server

  • Hyper-VHyper-V

可在單一伺服器或叢集組態中執行這些工作負載。These workloads can be running on a single server or in a cluster configuration.

因應措施:如果您想要保護不受信任網域中的工作負載,請參閱 準備工作群組和不受信任網域的電腦進行備份以取得支援內容及需要驗證之項目的詳細資料。Workaround: If you want to protect a workload that isn't in a trusted domain, see Prepare computers in workgroups and untrusted domains for exact details of what's supported and what authentication is required.

不支援以短期方式備份至磁帶Short-term backup to tape isn't supported

問題:DPM 不支援將工作負載資料 (Exchange、SQL Server、SharePoint、Hyper-V) 短期備份 (增量備份) 到磁帶。Issue: DPM doesn't support short-term backup (incremental backup) to tape for workload data (Exchange, SQL Server, SharePoint, Hyper-V). 只有檔案資料 (磁碟區、共用、資料夾) 可以累加方式進行備份。Only file data (volumes, shares, folders) can be backed up incrementally.

因應措施:使用磁碟或磁碟和雲端儲存體組合 (Azure 備份) 以短期備份這些工作負載。Workaround: Use disk or a combination of disk and cloud storage (Azure Backup) for short-term backup of these workloads.

如果您只有單一磁帶機,使用資料集複製工作的多個長期磁帶目標會失敗Multiple long-term tape goals that use dataset-copy jobs fail if you only have a single tape drive

問題:如果您只有一個磁帶機,則 DPM 不支援多個長期備份目標。Issue: DPM doesn't support multiple long-term backup goals if you only have a single tape drive.

因應措施:將第二個磁帶機新增至 DPM 或磁帶媒體櫃。Workaround: Add a second tape drive to DPM or to the tape library.

不支援備份 UPD (使用者設定檔磁碟) 上的資料Backing up data on UPDs (User Profile Disks) isn't supported

問題:DPM 無法保護裝載 UPD (使用者設定檔磁碟) 的檔案共用上資料。Issue: Data on file shares hosting UPDs (User Profile Disks) can't be protected by DPM.

因應措施:無。Workaround: None.

Exchange 保護問題Exchange protection issues

不支援 Exchange DAG 的磁碟至磁帶備份Disk-to-tape backup isn't supported for Exchange DAG

問題:DPM 不支援 Exchange DAG 工作負載的短期或長期磁碟至磁帶 (D2T) 備份。Issue: DPM doesn't support short-term or long-term disk-to-tape (D2T) backup for Exchange DAG workloads.

因應措施:為 Exchange DAG 工作負載使用磁碟至磁碟至磁帶 (D2D2T)。Workaround: Use disk-to-disk-to-tape (D2D2T) for Exchange DAG workload.

SharePoint 保護問題SharePoint protection issues

不支援 AlwaysOnAlwaysOn not supported

問題:從 DPM 2012 R2 更新 5 起,DPM 可以保護已啟用 AlwaysOn 的 SharePoint 伺服器陣列 SQL Server 資料庫。Issue: From DPM 2012 R2 Update 5 onwards, DPM can protect SharePoint farm SQL Server databases that have AlwaysOn enabled.

因應措施:無。Workaround: None.

SQL Server 保護問題SQL Server protection issues

SQL Server 2014 支援SQL Server 2014 support

問題:可使用 DPM 2012 R2 更新彙總套件 4保護 SQL Server 2014。Issue: You can protect SQL Server 2014 with DPM 2012 R2 Update rollup 4.

因應措施:執行正確的 DPM 版本。Workaround: Run the correct DPM version.

AlwaysOn 支援AlwaysOn support

問題:AlwaysOn 是在 SQL Server 2012 中引進的。Issue: AlwaysOn was introduced in SQL Server 2012. 根據 DPM 保護支援矩陣,自 DPM 2012 SP1 起受到支援。It's supported from DPM 2012 SP1 onwards in accordance with the DPM protection support matrix.

因應措施:無。Workaround: None.

不支援 AlwaysOn 復原到原始位置AlwaysOn recovery to original location isn't supported

問題:當 DPM 保護已啟用 AlwaysOn 的 SQL Server 時,不支援將資料復原到原始位置。Issue: When DPM is protecting SQL Server with AlwaysOn enabled data recovery to the original location isn't supported.

因應措施:無。Workaround: None.

DPM 無法保護向外擴充檔案伺服器 (SOFS) 上的 SQL ServerDPM can't protect SQL Server on scale-out file servers (SOFS)

問題:DPM 無法保護 Windows Server 2012 SOFS 上裝載的 SQL Server 資料庫。Issue: DPM can't protect SQL Server databases hosted on Windows Server 2012 SOFS.

因應措施:將 SQL Server 資料庫從 SOFS 移出。Workaround: Move the SQL Server databases off the SOFS.

DPM 無法保護 SQL Server DAG 或 AG,其中容錯移轉叢集上的角色名稱與 SQL 上的具名 AG 不同。DPM can't protect SQL server DAG or AG, where the role name on failover cluster is different than the named AG on SQL.

問題:DPM 無法保護 SQL Server 分散式可用性群組 (DAG) 或可用性群組 (AG),其中容錯移轉叢集上的角色名稱與 SQL 上的具名 AG 不同。Issue: DPM can't protect SQL server Distributed Availability Group (DAG) or Availability Group (AG), where the role name on failover cluster is different than the named AG on SQL.

因應措施:在容錯移轉叢集上,SQL Server DAG 或 AG 的角色名稱必須與 SQL Server 可用性群組或 SQL 上的分散式可用性群組名稱相同,反之亦然。Workaround: The role name for SQL server DAG or AG on failover cluster must be the same as the SQL server availability group or distributed availability group name on SQL and vice versa.

Hyper-V 和虛擬機器保護問題Hyper-V and virtual machine protection issues

Linux 虛擬機器只能使用檔案一致快照集備份Linux virtual machines backed up with file-consistent snapshots only

問題:您可以使用 DPM 2012 R2 或更新版本備份 Linux 虛擬機器。Issue: You can backup Linux virtual machines using DPM 2012 R2 or later. 僅支援檔案一致的快照集。Only file-consistent snapshots are supported.

因應措施:無。Workaround: None.

信任與不受信任網域中 Hyper-V 伺服器和叢集的備份Backup of Hyper-V servers and clusters in trusted and untrusted domains

問題:若要備份 Hyper-V 伺服器叢集,它們必須位於 DPM 伺服器所在的相同網域,或位於受信任網域或子網域。Issue: In order to backup Hyper-V server clusters they must be located in the same domain as the DPM server or in a trusted or child domain. 您可以使用適用於單一伺服器的 NTLM 或憑證驗證,或僅適用於叢集的憑證驗證,備份不受信任網域或工作負載中的伺服器和叢集。You can back up servers and clusters in an untrusted domain or workload using NTLM or certificate authentication for a single server, or certificate authentication only for a cluster.

因應措施:無Workaround: None

不支援傳遞磁碟上的虛擬機器資料備份Backing up virtual machine data on pass-through disks isn't supported

問題:DPM 不支援對傳遞磁碟上虛擬機器資料的備份 (傳遞磁碟會向虛擬機器展現磁碟區或使用遠端 VHD)。Issue: DPM doesn't support the backup of virtual machine data on pass-through disks that present volumes to the virtual machine or that use a remote VHD.

因應措施:在此情況下,我們建議您使用 DPM 來執行 VHD 檔案的主機層級備份,並將虛擬機器上的代理程式安裝到主機上看不到的備份資料。Workaround: We recommend that in this scenario you use host-level backup of the VHD files using DPM, and install and agent on the virtual machine to back up data that isn't visible on the host.

不支援向外擴展 DPM 伺服器部署之 Hyper-V 叢集的次要 DPM 保護Secondary DPM protection of a Hyper-V cluster isn't supported for a scaled-out DPM server deployment

問題:使用向外擴展 DPM 保護來保護 Hyper-V 叢集時,您無法為受保護的 Hyper-V 工作負載新增次要保護。Issue: When protecting a Hyper-V cluster using scaled-out DPM protection, you can't add secondary protection for the protected Hyper-V workloads.

因應措施:無Workaround: None

Hyper-V 複本伺服器上的備份Backup on Hyper-V Replica servers

問題:主要和複本 (次要) 虛擬機器的備份支援,取決於本表摘要的 DPM 版本而定。Issue: Support for backup up of primary and replica (secondary) virtual machines depends on the DPM version as summarized in this table.

Windows Server 2012 - 主機作業系統
位於複本 (第二部/第三部) 伺服器
Windows Server 2012 - Host operating system
on replica (secondary/tertiary) server
Windows Server 2012 R2 - 主機作業系統
位於複本 (第二部/第三部) 伺服器
Windows Server 2012 R2 - Host operating system
on replica (secondary/tertiary) server
Windows Server 2012Windows Server 2012
主要伺服器上的主機作業系統Host operating system on primary server
Windows Server 2012 R2Windows Server 2012 R2
主要伺服器上的主機作業系統Host operating system on primary server
DPM 2012,2012 SP1DPM 2012, 2012 with SP1 不支援Not supported 不支援Not supported 支援Supported 不支援Not supported
DPM 2012 R2DPM 2012 R2 不支援Not supported 支援Supported 支援Supported 支援Supported

因應措施:執行您案例適用的 DPM 支援版本。Workaround: Run a supported version of DPM for your scenario.

DPM 和 AzureDPM and Azure

做為 Azure 虛擬機器的 DPMDPM as an Azure virtual machine

問題:DPM 可作為 DPM 2012 R2 Update 3 及更新版本的 Azure 虛擬機器執行。Issue: DPM can run as an Azure virtual machine, from DPM 2012 R2 Update 3 onwards. 請注意下列限制:Be aware of these limitations:

  • 內部部署 DPM 伺服器無法保護 Azure 型工作負載。On-premise DPM servers can't protect Azure-based workloads.

  • 在 Azure 中當作 Iaas 虛擬機器執行的 DPM,可保護作為 Azure 虛擬機器執行的某些工作負載。DPM running as an Iaas virtual machine, in Azure, can protect some workloads running as Azure virtual machines. 如需詳細資訊,請參閱 DPM protection support matrixFor details see the DPM protection support matrix.

  • 當作 Azure 虛擬機器執行的 DPM 無法保護內部部署工作負載。DPM running as an Azure virtual machine can't protect on-premise workloads.

因應措施:如需此案例的詳細資訊,請參閱 安裝 DPM 作為 Azure 虛擬機器Workaround: For more information about this scenario see Install DPM as an Azure virtual machine.