System Center-Service Manager 的作者Author with System Center - Service Manager

重要

此版本的 Service Manager 已達到終止支援,建議您 升級至 Service Manager 2019This version of Service Manager has reached the end of support, we recommend you to upgrade to Service Manager 2019.

Service Manager (SM) 的撰寫方式是使用、撰寫和自訂管理元件,以便在 Service Manager 中進行自訂。Authoring in Service Manager (SM) refers to using, authoring, and customizing management packs, which enable customizations in Service Manager. 本節中的文章提供在 Service Manager 中撰寫的簡介,包括 Service Manager Authoring Tool 的總覽。The articles in this section provide an introduction to authoring in Service Manager, including an overview of the Service Manager Authoring Tool.

使用 Service Manager Authoring Tool 撰寫簡介Introduction to authoring with the Service Manager Authoring Tool

Service Manager 將服務中心功能(例如票證和變更要求程式)自動化,協助組織管理服務中心。Service Manager automates help desk functions, such as ticketing and change request processes, to help organizations manage their help desks. Service Manager 與 Active Directory Domain Services ( AD DS ) 、Operations Manager 和 Configuration Manager 整合,以建立組織資產的單一協調清查。Service Manager integrates with Active Directory Domain Services (AD DS), Operations Manager, and Configuration Manager to build a single, reconciled inventory of an organization's assets.

Service Manager 使用的管理元件檔案包含產品各種功能的物件定義。Service Manager uses management pack files that contain object definitions for the various features of the product. 您可以自訂 Service Manager 的行為,並藉由建立及修改管理元件來加以擴充。You can customize the behavior of Service Manager and extend it by creating and modifying management packs. 本撰寫指南說明管理組件的用途、撰寫及自訂化。This authoring guide describes the use, authoring, and customization of management packs.

Service Manager 軟體發展工具組 ( SDK ) 包含使用 Service Manager 撰寫時可能需要的資訊。The Service Manager Software Development Kit (SDK) contains information that you might need when you are authoring with Service Manager. SDK 包含類別庫的參考資訊,以及架構用來建立以 XML 為基礎之 - 管理元件的檔。The SDK includes reference information for the class libraries and documents that the schema uses to create XML-based management packs. 若要下載 System Center Service Manager SDK 的檔,請參閱 System Center Service Manager 軟體發展工具組 ( SDK ) 檔To download the documentation for the System Center Service Manager SDK, see System Center Service Manager Software Development Kit (SDK) Documentation.

管理元件總覽Overview of management packs

Service Manager 中的管理元件是以 XML 為 - 基礎的檔案,其中包含類別、工作流程、視圖、表單和報表的定義。Management packs in Service Manager are XML-based files that contain definitions for classes, workflows, views, forms, and reports. 您可以使用管理組件執行下列作業:You can use management packs to do the following:

  • 使用新物件擴充 Service ManagerExtend Service Manager with new objects
  • 使用新行為擴充 Service ManagerExtend Service Manager with new behavior
  • 儲存您建立的新自訂物件,例如表單或範本。Store new custom objects that you created, such as forms or templates.
  • 將自訂傳輸到另一個 Service Manager 部署,或在較新的部署中執行自訂Transport customizations to another Service Manager deployment or implement the customizations in a newer deployment

您可以使用管理元件,以執行所有或部分服務管理程式所需的定義和資訊來擴充 Service Manager。You can use management packs to extend Service Manager with the definitions and the information necessary to implement all or part of a service management process.

根據預設,Service Manager 安裝資料夾包含數個可啟用核心 Service Manager 功能的預先匯入管理元件,例如事件管理和變更管理。By default, the Service Manager installation folder contains several preimported management packs that enable core Service Manager features, such as incident management and change management.

重要

升級至 Service Manager 時,未密封的管理元件不會自動升級。Unsealed management packs are not automatically upgraded during an upgrade to Service Manager.

Service Manager 的撰寫方法總覽Overview of authoring methods for Service Manager

有三種方法可供您自訂 Service Manager。There are three methods that you can use to customize Service Manager. 儘管這三種方法都能使管理組件檔案變更,不過它們對於自訂的領域和複雜性會產生不同的效果。While all three methods result in changes to a management pack file, they differ in scope and in the complexity of the customization that they provide.

自訂和擴充 Service Manager 的三種方法如下:The three methods for customizing and extending Service Manager are as follows:

  • 使用 Service Manager 主控台Using the Service Manager console
  • 使用 Service Manager Authoring ToolUsing the Service Manager Authoring Tool
  • 直接修改及撰寫管理組件檔案Directly modifying and authoring management pack files

一般而言,我們建議您使用 Service Manager 主控台或 Authoring Tool 進行簡易自訂,而且只有在 Service Manager 主控台和 Authoring Tool 不支援的自訂專案時,才直接使用管理元件檔案。In general, we recommend that you use the Service Manager console or the Authoring Tool for simple customizations and that you work directly with the management pack files only for customizations that the Service Manager console and the Authoring Tool do not support.

Service Manager 主控台Service Manager console

Service Manager 主控台中的 [系統 管理 ] 窗格和 [ 撰寫 中] 窗格會提供 Service Manager 功能的有限特定自訂。The Administration pane and the Authoring pane in the Service Manager console provide for limited ad hoc customization of Service Manager features. 當您在 Service Manager 主控台中自訂 Service Manager 功能時,自訂專案會儲存在新的或現有的未密封管理元件和 Service Manager 資料庫中。When you customize Service Manager features in the Service Manager console, the customizations are stored in new or existing unsealed management packs and in the Service Manager database. (未密封的管理元件是指您可以修改的管理套件。(Unsealed management packs are management packs that you can modify. 如需密封與未密封管理組件的詳細資訊,請參閱 Management Packs: Key Concepts)。For more information about sealed and unsealed management packs, see Management Packs: Key Concepts).

Service Manager 主控台提供下列自訂專案:The Service Manager console provides for the following customizations:

  • 在 [系統管理] **** 窗格中,您可以自訂活動、變更管理、事件管理及通知的設定。In the Administration pane, you can customize settings for activities, change management, incident management, and notifications. 例如,您可以設定當事件變更狀態時的通知收件者清單。For example, you can configure the list notification recipients when an incident changes status.
  • 在 [撰寫中] **** 窗格中,您可以針對佇列、清單及檢視等物件進行簡易自訂。In the Authoring pane, you can make simple customizations to objects, such as queues, lists, and views.

製作工具Authoring Tool

Authoring Tool 提供的環境可讓您開啟、查看、自訂、擴充及撰寫 Service Manager 管理元件。The Authoring Tool provides an environment in which you can open, view, customize, extend, and author Service Manager management packs. 您可以使用 Authoring Tool 來修改某些類別屬性、在圖形化表單設計工具中自訂表單,以及修改和建立 Service Manager 工作流程。You can use the Authoring Tool to modify some class properties, customize forms in a graphical form designer, and modify and create Service Manager workflows.

您也可以使用 Authoring Tool 來建立需要在執行之前測試和驗證的自訂。You can also use the Authoring Tool to create advanced customizations that require testing and verification before implementation. Authoring Tool 不需要具備先進的使用者技能,也不需要對 Service Manager 的內部架構有深入的瞭解。The Authoring Tool does not require advanced user skills or advanced knowledge of the internal architecture of Service Manager.

直接修改及撰寫管理組件檔案Directly modifying and authoring management pack files

若要進行廣泛或複雜的自訂,以及需要撰寫程式碼的自訂 ( ,例如擴充 Service Manager 資料庫中的資料、自訂表單或修改功能之工作流程的預設行為 ) ,您必須直接編輯對應之管理元件的 .xml 檔案。For extensive or complex customizations and for customizations that require coding (such as extending the data in the Service Manager database, customizing forms, or modifying the default behavior of a feature's workflow), you have to edit the .xml file of the corresponding management pack directly. 直接使用管理元件檔案需要 - 深入瞭解幾個領域,例如 System Center 一般架構和管理元件結構。Working directly with management pack files requires in-depth knowledge in several areas, such as the System Center Common Schema and the structure of management packs. 此外,手動編輯也容易發生錯誤。Also, manual editing is prone to errors.

Service Manager 的 Authoring Tool 總覽Overview of the Authoring Tool for Service Manager

Authoring Tool 是 Service Manager 中的工具,可讓您用來開啟現有的管理元件,讓您可以加以查看、自訂及擴充。The Authoring Tool is a tool in Service Manager that you can use to open an existing management pack so that you can view, customize, and extend it. 使用 Authoring Tool,您可以執行下列動作:Using the Authoring Tool, you can do the following:

  • 擴充和自訂 Service Manager 類別模型Extend and customize the Service Manager class model
  • 自訂表單Customize forms
  • 建立和自訂工作流程Create and customize workflows

您也可以使用 Authoring Tool 來建立新的 Service Manager 管理套件。You can also use the Authoring Tool to create new Service Manager management packs. 藉由撰寫管理元件,您可以自訂 Service Manager 的功能。By authoring management packs, you can customize the features of Service Manager.

修改或建立管理元件之後,您必須儲存它,然後將它匯入 Service Manager。After you modify or create a management pack, you must save it and then import it into Service Manager.

Authoring Tool 的需求Requirements for the Authoring Tool

在 Service Manager 中設定 Authoring Tool 之前,請確定您計畫安裝 Authoring Tool 的伺服器符合下列所有伺服器和作業系統需求。Before you set up the Authoring Tool in Service Manager, ensure that the server on which you plan to install the Authoring Tool meets all the following server and operating system requirements.

伺服器需求Server requirements

您可以在裝載 Service Manager 管理伺服器的伺服器上安裝 Authoring Tool,也可以將它安裝在另一部伺服器上。You can install the Authoring Tool on a server that hosts the Service Manager management server, or you can install it on a separate server.

作業系統需求Operating system requirements
  • ( ) 具有最新 service pack 的 Windows Vista 任何版本Windows Vista (any edition) with the latest service pack
  • Windows 7Windows 7
  • Windows Server 2008 並安裝最新的 Service PackWindows Server 2008 with the latest service pack
  • Windows Server 2008 R2Windows Server 2008 R2
其他需求Additional requirements
  • Microsoft .NET Framework 3.5,您可以從 microsoft 下載中心下載。Microsoft .NET Framework 3.5, which you can download from the Microsoft Download Center.

  • Microsoft Visual Studio 2008 Shell,語言版本必須與作業系統的顯示語言相同。Microsoft Visual Studio 2008 Shell, which must be in the same language as the display language of the operating system. 您可以從 Service Manager Authoring Tool 安裝精靈的 [ 必要條件 ] 頁面安裝 Visual Studio 2008 Shell。You can install Visual Studio 2008 Shell from the Prerequisites page in the Service Manager Authoring Tool Setup Wizard.

    注意

    在 Authoring Tool 安裝程式期間,如果出現錯誤,指出未安裝 Microsoft Visual Studio Shell 2008,且您已確認它已安裝,則 Visual Studio 2008 Shell 隔離模式可轉散發套件可能未完整安裝。During Authoring Tool Setup, if an error appears stating that Microsoft Visual Studio Shell 2008 is not installed and you've verified that it is installed, then the Visual Studio 2008 Shell Isolated Mode Redistributable Package might not be installed completely. 若要安裝它,請流覽至 vs 2008 Shell 可轉散發套件 <SystemDrive> \ \ 隔離模式, \ 並執行 vs _ Shell _isolated.enu.exe。To install it, navigate to <SystemDrive>\VS 2008 Shell Redist\Isolated Mode\ and run VS_Shell_isolated.enu.exe.

設定 Authoring ToolSet up the Authoring Tool

SCSM <version> _ authoringtool.exe _RTM.exe program 檔包含 Service Manager Authoring Tool .msi 安裝套件和支援檔案。The SCSM<version>_AuthoringTool_RTM.exe program file contains the Service Manager Authoring Tool .msi installation package and support files. 這包括自訂預設 Service Manager 表單所需的檔案。This includes the files that are required for customizing default Service Manager forms. 確定將執行 Authoring Tool 的使用者可以存取您用來從 SCSM <version> _ authoringtool.exeRTM.exe program 檔案解壓縮檔案的本機資料夾 _ 。Ensure that the user who will be running the Authoring Tool has access to the local folder that you used to extract the files from the SCSM<version>_AuthoringTool_RTM.exe program file.

如果在執行 Authoring Tool 的電腦上啟用 Windows 錯誤報告,則會自動回報錯誤。If Windows Error Reporting is enabled on the computer that is running the Authoring Tool, errors are reported automatically.

注意

請勿在已安裝 Service Manager Web 入口網站的同一部電腦上安裝 Service Manager Authoring tool。Do not install the Service Manager Authoring tool on the same computer that has the Service Manager Web portal installed.

注意

  • 請勿在已安裝 Service Manager (SM) Web 入口網站的同一部電腦上安裝 Service Manager Authoring tool。Do not install the Service Manager Authoring tool on the same computer that has the Service Manager (SM) Web portal installed.
  • 在安裝了 SM 管理伺服器/資料倉儲管理伺服器/Service Manager 主控台的電腦上安裝至少更新彙總套件 5-如果在同一部電腦上使用 Service Manager Authoring tool。Install at least Update Rollup 5 on the computer with SM management server/data warehouse management server/Service Manager console installed - if Service Manager Authoring tool is to be used on the same computer.
安裝 Authoring ToolTo install the Authoring Tool
  1. 確認您計畫安裝 Authoring tool 的電腦符合需求。Verify that the computer on which you plan to install the Authoring tool meets the requirements.

  2. 將需要的 SM Authoring tool 版本下載到您要安裝 Authoring tool 的本機電腦。Download the required version of the SM Authoring tool to a local computer on which you want to install the Authoring tool.

  3. 按兩下已下載的 zip 檔案,閱讀授權合約,然後將檔案解壓縮至所需的位置。Double-click the downloaded zip file, read through the license agreement, and extract the files to the desired location.

  4. 流覽至您解壓縮檔案的資料夾,展開 [ cdimage.exe ] 資料夾,然後找出 Setup.exe 然後按兩下 [ Setup.exe 檔案]。Browse to the folder where you extracted the files, expand the CDImage folder, and locate Setup.exe and double-click Setup.exe file.

  5. 在 Service Manager Authoring Tool 安裝程式] 中,按一下 [安裝 Service Manager Authoring ToolIn the Service Manager Authoring Tool Setup Wizard, click Install the Service Manager Authoring Tool.

  6. 繼續進行 [ 產品註冊 ] 和 [ 安裝位置 ] 頁面。Continue through the Product registration and the Installation location pages.

  7. 在 [ 必要條件 ] 頁面上,如果任何必要條件測試失敗,您必須補救伺服器,以確定符合每個必要條件。On the Prerequisites page, if any prerequisite test fails, you must update the server to ensure that each prerequisite is met. 如果未安裝 Microsoft Visual Studio 2008 Shell,請按一下 [ 安裝 Microsoft Visual Studio shell 2008 ] 來安裝應用程式。If Microsoft Visual Studio 2008 Shell is not installed, click Install Microsoft Visual Studio Shell 2008 to install the application.
    按一下 [ 再次檢查必要條件] 並修正任何其他問題,直到所有必要的測試都通過為止。Click Check prerequisites again, and fix any other problems until all prerequisite tests pass.

  8. 繼續 **使用 Microsoft Update,以協助保護電腦的安全和最新 - 的 - ** 頁面。Continue through the Use Microsoft Update to help keep your computer secure and up-to-date pages.

  9. 在 [ 安裝摘要 ] 頁面上,按一下 [ 安裝 ] 並等候安裝完成。On the Installation summary page, click Install and wait for the installation to finish.

啟動 Authoring ToolTo start the Authoring Tool
  1. 在桌面上,按一下 [ 開始]。On your desktop, click Start.
  2. 按一下 [ 程式],按一下 [ Microsoft System Center],然後按一下 [ Service Manager 撰寫]。Click Programs, click Microsoft System Center, and then click Service Manager Authoring.
  3. 按一下 [ Service Manager Authoring Tool],然後等待 Authoring Tool 開啟。Click Service Manager Authoring Tool, and wait for the Authoring Tool to open.
  4. 在 [ 類別瀏覽器 ] 窗格中 ,按一下 [ 重新整理]。In the Class Browser pane, click Refresh. 這會將程式庫資料夾中管理元件定義的所有類別填入瀏覽器 <Installation folder> / 。This populates the browser with all the classes that are defined in management packs from the <Installation folder>/Library folder. 當您第一次開啟 Authoring Tool 時,這個窗格是空的。When you opened the Authoring Tool for the first time, this pane was empty.

Authoring Tool 窗格Authoring Tool panes

在 Service Manager Authoring Tool 中,您可以開啟管理組件、檢視並自訂其物件,以及撰寫新物件。In the Service Manager Authoring Tool, you can open a management pack, view and customize its objects, and author new objects.

Authoring Tool 有幾個窗格。The Authoring Tool has several panes. 您可以根據個人喜好,調整大小、固定、取消固定、移動或關閉各個窗格。You can resize, dock, undock, move, or close each pane according to your preferences. 您可以從 [ View ] 功能表開啟 Authoring Tool 中的任何窗格。You can open any of the panes in the Authoring Tool from the View menu.

下列各節說明 Authoring Tool 中的窗格。The following sections describe the panes in the Authoring Tool.

類別瀏覽器Class browser

[ 類別瀏覽器 ] 窗格會顯示 [程式庫] 資料夾中所有管理元件的類別及其內容,以及在 Authoring Tool 中開啟的所有管理元件的屬性。The Class Browser pane displays the classes and their properties from all the management packs that are in the Library folder and all the management packs that have been opened in the Authoring Tool. 您也可以從這個窗格拖曳內容,將控制項新增到撰寫窗格中正在撰寫的表單上。You can also drag a property from this pane to add a control to a form that you are authoring in the authoring pane.

表單瀏覽器Form browser

[ 表單瀏覽器 ] 窗格會顯示文件庫資料夾中所有管理元件的表單清單,或來自特定管理元件的表單清單。The Form Browser pane displays a list of forms from all the management packs that are in the Library folder or from a specific management pack. 在這個窗格中,您可以尋找並選取表單以便在撰寫窗格中檢視或自訂,而不必知道表單的確切管理組件。From this pane, you can locate and select a form to view or to customize in the authoring pane, without knowing the exact management pack of the form. 從這個窗格中,您也可以在 [ 詳細資料 ] 窗格中查看表單的詳細資料。From this pane, you can also view the details of a form in the Details pane.

管理元件 explorerManagement pack explorer

在此瀏覽窗格中,您可以檢視管理組件及其物件。In this navigation pane, you can view management packs and their objects. 物件會依類型分組。The objects are grouped by types. 管理元件 Explorer會顯示類別、表單、工作流程和參考。The Management Pack Explorer displays classes, forms, workflows, and references. 您也可以選取特定物件 (例如表單) 來進行自訂。You can also select a specific object, such as a form, to customize.

編寫Authoring

撰寫窗格會顯示索引標籤,您可以在這些索引標籤上變更或建立管理組件物件,例如表單和類別。The authoring pane displays the tabs in which you change or create management pack objects, such as forms and classes. 例如,當您自訂或撰寫表單時,這個窗格會顯示 ( 表單的使用者介面 UI ) 控制項,讓您可以加入、移動或變更這些控制項,以自訂表單的外觀和行為。For example, when you customize or author forms, this pane displays the user interface (UI) controls of a form so that you can add, move, or change these controls to customize the appearance and behavior of the form.

[撰寫中] 窗格也包含 [ 起始頁 ] 索引標籤,此索引標籤會顯示 authoring Tool 總覽 頁面。The authoring pane also contains the Start Page tab, which displays the Authoring Tool Overview page.

詳細資料Details

詳細資料窗格會顯示所選物件的詳細資料,例如屬性。The Details pane displays details, such as properties, for a selected object. 每次您在 [ 管理元件瀏覽器]、[撰寫中] 窗格、[ 類別流覽 器] 窗格或 表單瀏覽器 窗格中選取物件時,就會更新此窗格中的資訊。The information in this pane is updated every time you select an object in the Management Pack Explorer, authoring pane, Class Browser pane, or Form Browser pane. 您可以直接在這個窗格中進行變更,以更新內容值。You can make changes directly in this pane to update property values.

表單自訂工具箱Form customization toolbox

[ 表單自訂工具箱 ] 窗格會顯示基本的 UI 控制項,您可以在自訂表單時將這些控制項拖曳到撰寫窗格中。The Form Customization Toolbox pane displays basic UI controls that you can drag to the authoring pane when you customize forms.

活動工具箱Activities toolbox

[ 活動工具箱 ] 窗格會顯示您在撰寫工作流程時可以用來做為建立區塊的活動。The Activities Toolbox pane displays activities that you can use as building blocks when you author workflows.

升級管理元件以使用 Authoring ToolUpgrade management packs to work with the Authoring Tool

升級至 Service Manager 時,所有自訂的 Service Manager 管理元件都是未密封的。During an upgrade to Service Manager, all customized Service Manager management packs are unsealed. (未密封的管理元件是指您可以修改的管理套件。(Unsealed management packs are management packs that you can modify. 如需密封與未密封管理組件的詳細資訊,請參閱 Management Packs: Key Concepts)。For more information about sealed and unsealed management packs, see Management Packs: Key Concepts). 管理元件會複製到新的 Service Manager 資料夾,而不需要任何進一步 - 的升級相關處理。Management packs are copied to the new Service Manager folders without any further upgrade-related processing. 支援使用在舊版 System Center Service Manager 中撰寫的自訂管理元件。Using these custom management packs that were authored in previous versions of System Center Service Manager is supported. 不過,有一些要注意的問題,您可能必須對這些管理元件進行一些更新,以確保這些管理元件能正常運作,並在升級至 Service Manager 之後依照預期方式運作。However, there are some issues to be aware of, and you may have to make some updates to these management packs to ensure that they work properly and as intended after the upgrade to Service Manager.

表單Forms

控制項在表單內的置放取決於與表單父控制項或表單本身相對的頂端、底端、左方及右方等邊界。The placement of a control in a form is determined by its top, bottom, left, and right margins in relation to either its parent control or to the form itself. 在自訂表單中,當您修改父控制項或表單的邊界時,這個方法可能會導致控制項調整失當。In a customized form, this method can cause controls to be adjusted improperly when the margins of the parent control or of the form are modified.

由於 System Center 2012-Service Manager 中所實行的更新樣式,在 System Center Service Manager 2010 中撰寫的某些自訂表單在匯入 Service Manager 時可能會發生版面配置問題。As a result of updated styles that were implemented in System Center 2012 - Service Manager, some custom forms that were authored in System Center Service Manager 2010 might have layout issues when they are imported into Service Manager. 由於自訂化的內容不盡相同,某些控制項可能會由於置放錯誤,引發如重疊和裁剪等問題。Depending on the customization, some controls might be placed incorrectly, causing issues such as overlapping and clipping. 以上這些問題中,有些問題可能只會影響表單的外觀,有些問題則可能會導致表單功能無法正常運作。Some of these issues affect only how the form looks, and other issues can prevent some intended functionality of the form.

下列各節描述當您匯入至 System Center Service Manager 2010 中撰寫 Service Manager 表單時,可能會遇到的問題。The following sections describe the issues that you might encounter when you import into Service Manager forms that were authored in System Center Service Manager 2010. 這些章節也會說明如何使用 Service Manager Authoring Tool 來修正這些問題,以確保這些表單的外觀和運作方式如預期。These sections also describe how you can use the Service Manager Authoring Tool to rectify these issues to ensure that these forms look and function as intended.

裁剪和重迭的控制項Clipping and overlapping controls

表單上的某些控制項可能會以不完整的框線和剪下文字的方式,被剪下 - 。Some controls on a form might appear clipped, with incomplete border lines and cut-off text. 這個問題有時候還會伴隨著控制項彼此重疊的問題。Sometimes this issue appears in conjunction with another issue in which controls overlap each other. 此外,表單上的控制項可能會無法顯示,而導致無法使用某些表單功能。Also, some controls on a form might not be visible, causing some functionality of the form to be unavailable.

若要修正這些問題,您可能必須使用 Authoring Tool 來調整控制項的屬性,如下所示。To rectify these issues, you may have to use the Authoring Tool to adjust the control's properties as follows. 您可能需要嘗試數種解決方式,而且可能需要多嘗試幾次才能將控制項放置在正確的位置。You may have to try several remedies, and you may have to make several attempts before the control is placed correctly.

  • 選取受影響的控制項,然後查看 [邊界] **** 內容的值: Select the affected control, and check the value of its Margin properties: Bottom, Left, Right, and Top. 例如,將這些內容的值設定為 0 或正值,以確保沒有導致控制項置放錯誤的負值存在。For example, set the values of these properties to 0, or to a positive value, to ensure that there are no negative values that cause the control to be placed incorrectly.
  • 檢查受影響控制項的 版面 配置群組屬性值: 水準對齊垂直對齊Check the values of the affected control's Layout group properties: Horizontal Alignment and Vertical Alignment. 您可能需要將這些內容的值設定為 [伸展] **** ,以取得較佳的控制項對齊效果。You may have to set the values of these properties to Stretch for better control alignment.
  • 將受影響的控制項放置在 [面板] **** 控制項內的資料格,以取得較佳的控制項對齊效果。Place the affected control in a grid inside a Panel control for better control alignment.
  • 將父控制項的維度設定為 [ 自動 ],以允許其大小動態地壓縮或放大。Set the parent control's dimensions to Auto to allow its size to shrink or grow dynamically.
  • 將受影響控制項容器的 [ 高度 ] 屬性設定為 [ 自動]。這可讓控制項的寬度和高度正確地自動調整,以符合物件的容器。Set the Height property of the container of the affected control to Auto. This allows the width and the height of controls to be automatically adjusted correctly to fit the container of the object.
隨機控制項Shuffle controls

表單上某些控制項的位置可能會與其他控制項的位置錯亂,導致控制項未置放在表單上的指定位置。Some controls on a form might be shuffled with each other, resulting in controls not being placed in their designated location on the form.

若要修正此問題,請使用 Authoring Tool 來執行下列其中一項:To rectify this issue, use the Authoring Tool to do one of the following:

  • 將控制項拖曳至表單上的目標位置。Drag controls to their desired location on the form.
  • 選取位置錯亂的控制項。Select the control that is shuffled. 在 [詳細資料] **** 窗格的 [邊界] **** 內容群組中,調整 [底端] **** 或 [左方] **** 等內容,以將控制項放置在目標位置。In the Details pane, in the Margin properties group, adjust properties such as Bottom or Left to place the control in the desired location.
  • 選取包含位置錯亂之控制項的控制項。Select the control that contains the shuffled control. 在 [詳細資料] **** 窗格中,修改 [邊界] **** 內容群組中的 [底端] **** 或 [左方] **** 等內容。In the Details pane, modify its properties such as Bottom or Left, in the Margin properties group.
工作流程Workflows

Service Manager 支援在 System Center Service Manager 2010 中開發的工作流程。Workflows that were developed in System Center Service Manager 2010 are supported in Service Manager.

虛擬機器管理活動Virtual Machine management activities

虛擬機器管理 (VMM) Service Manager 支援 System Center Virtual Machine Manager 2008 R2 中的工作流程活動。The Virtual Machine Management (VMM) workflow activities in Service Manager support System Center Virtual Machine Manager 2008 R2. 不過,這些活動不支援 System Center VMM。However, these activities do not support System Center VMM.

如果您嘗試將需要使用支援 VMM 的活動的 IT 程式自動化,使用 System Center-Orchestrator runbook 和 VMM 可能會很有説明。If you are trying to automate IT processes that require the use of an activity that supports VMM, using System Center - Orchestrator runbooks and VMM instead might be helpful.

後續步驟Next steps