設定您要共用 Service Manager 診斷和使用方式資料的喜好設定Configure your preference for sharing Service Manager diagnostic and usage data

重要

此版本的 Service Manager 已達到終止支援,建議您 升級至 Service Manager 2019This version of Service Manager has reached the end of support, we recommend you to upgrade to Service Manager 2019.

在安裝期間 Service Manager 的 [ 診斷和使用方式資料 ] 頁面上,用來與 Microsoft 共用您的 Service Manager 診斷和使用方式資料。During setup in Service Manager, on the Diagnostic and usage data page, for sharing your Service Manager diagnostic and usage data with Microsoft. 這項功能為預設開啟。This feature is on by default. 系統管理員可以隨時關閉這項功能,方法是使用 Service Manager 主控台和自助入口網站 Web.config 檔中的選擇選項 (也可能需要重新開機服務) Administrators can turn off this feature anytime by using the choice options in Service Manager Console and Self Service Portal’s Web.config file (may also require service restart)

設定從 Service Manager 主控台共用資料的喜好設定To configure your preference for sharing data from the Service Manager console

  1. 在 Service Manager 主控台的工具列中 ,按一下 [ 說明]。In the Service Manager console, in the toolbar, click Help.

  2. 在 [說明] 功能表中,按一下 [將診斷和使用方式資料傳送給 Microsoft ]In the Help menu, click on Send diagnostic and usage data to Microsoft

  3. 從對話方塊中選取您的診斷和使用方式資料共用喜好設定,然後按一下 [確定]Select your diagnostic and usage data sharing preference from the dialog and click on Ok.

設定從 Service Manager 管理伺服器或資料倉儲管理伺服器共用資料的喜好設定To configure your preference for sharing data from the Service Manager management server or data warehouse management server

  1. 使用與 Service Manager 管理伺服器或資料倉儲管理伺服器 (安裝在同一部電腦上的 Service Manager 主控台,並根據您要設定共用 Service Manager 診斷和使用方式資料的喜好設定,將主控台連線到相同的伺服器) 。Use the Service Manager console installed on same machine as Service Manager Management Server or Data Warehouse Management Server (and connect the console to same server), depending on where you want to configure the preference for sharing Service Manager diagnostic and usage data.

  2. 在 Service Manager 主控台的工具列中 ,按一下 [ 說明]。In the Service Manager console, in the toolbar, click Help.

  3. 在 [說明] 功能表中,按一下 [將診斷和使用方式資料傳送給 Microsoft ]In the Help menu, click on Send diagnostic and usage data to Microsoft

  4. 從對話方塊中選取您的診斷和使用方式資料共用喜好設定,然後按一下 [確定]Select your diagnostic and usage data sharing preference from the dialog and click on Ok.

  5. 在 [ 執行 ] 對話方塊的 [開啟文字] 欄位中,輸入 services.msc,然後按一下 [確定]In the Run dialog box, in the Open text field, type services.msc, and then click Ok.

  6. 在 [ 服務 ] 視窗的 [ **服務] (本機) ** ] 窗格中,找出 [ System Center 資料存取服務],然後按一下 [ 重新開機]。In the Services window, in the Services (Local) pane, locate the System Center Data Access Service, and click Restart.

設定從自助入口網站共用資料的喜好設定To configure your preference for sharing data from the Self Service portal

  1. 以裝載Service Manager 自助入口網站的IIS 伺服器上的系統管理員身分登入。Log in as an administrator on the IIS server which is hosting the Service Manager Self Service Portal website.

  2. 在安裝Service Manager 自助入口網站的目錄中,開啟Web.config檔案。Open the Web.config file in the directory where Service Manager Self Service Portal is installed.

  3. Web.config檔案中,尋找 XML 標記appSettings下名為EnableTelemetry的索引鍵。In Web.config file, find the key named EnableTelemetry under the XML tag appSettings.

  4. 根據您的喜好設定來設定EnableTelemetry索引鍵的,以共用 Service Manager 自助入口網站 Service Manager 診斷和使用方式資料。Configure the value of EnableTelemetry key depending on your preference to share Service Manager diagnostic and usage data for Service Manager Self Service Portal. 此金鑰的值設定為 true可讓 您與 microsoft 共用診斷和使用方式資料,並將 EnableTelemetry 索引鍵的值設定為 false,以 用與 microsoft 共用診斷和使用方式資料的功能。The value set as true for this key enables the sharing of diagnostic and usage data with Microsoft, and setting the value of EnableTelemetry key as false, disables the sharing of diagnostic and usage data with Microsoft.

  5. 儲存關閉 Web.config 檔案。Save and Close the Web.config file.

  6. 當您對 Web.config 檔案進行任何變更之後,請重新開機 IIS 服務Restart the IIS service after you make any changes to the Web.config file.