System Center-Service Manager 元件System Center - Service Manager parts

重要

此版本的 Service Manager 已達到終止支援,建議您 升級至 Service Manager 2019This version of Service Manager has reached the end of support, we recommend you to upgrade to Service Manager 2019.

System Center-Service Manager 安裝有六個主要部分,如下表所述。There are six major parts of a System Center - Service Manager installation, as described in the following table.

Service Manager 部分Service Manager part 描述Description
Service Manager 管理伺服器Service Manager management server 包含 Service Manager 安裝的主要軟體部分。Contains the main software part of a Service Manager installation. 您可以使用 Service Manager 管理伺服器來管理事件、變更、使用者和工作。You can use the Service Manager management server to manage incidents, changes, users, and tasks.
Service Manager 資料庫Service Manager database 包含從 IT 企業進行 CI Service Manager 設定專案的資料庫 ( ) ; 工作專案(例如事件、變更要求和產品本身的設定)。The database that contains Service Manager configuration items (CI) from the IT Enterprise; work items, such as incidents, change requests, and the configuration for the product itself. 這是設定管理資料庫 CMDB 的 Service Manager 執行 ( ) 。This is the Service Manager implementation of a Configuration Management Database (CMDB).
資料倉儲管理伺服器Data warehouse management server 主控資料倉儲伺服器部分的電腦。The computer that hosts the server piece of the data warehouse.
資料倉儲資料庫Data warehouse databases 提供 - Service Manager 所產生商務資料長期儲存的資料庫。Databases that provide long-term storage of the business data that Service Manager generates. 這些資料庫也適用於報表。These databases are also used for reporting.
Service Manager 主控台Service Manager console ( ) 服務中心分析師和技術支援中心系統管理員使用的使用者介面 UI,可執行 Service Manager 的功能,例如事件、變更和工作。The user interface (UI) piece that is used by both the help desk analyst and the help desk administrator to perform Service Manager functions, such as incidents, changes, and tasks. 當您部署 Service Manager management server 時,會自動安裝此元件。This part is installed automatically when you deploy a Service Manager management server. 此外,您可以手動將 Service Manager 主控台安裝為 - 電腦上獨立的元件。In addition, you can manually install the Service Manager console as a stand-alone part on a computer.
自助入口網站Self-Service Portal Service Manager 的 web - 介面。A web-based interface into Service Manager.

重要

所有裝載 Service Manager 部分的電腦都必須加入網域。All computers that host any part of Service Manager must be domain-joined.