過度配置的訂用帳戶Over-allocated subscriptions

有時,在新增訂閱者之後訂單也有所變更,而可能導致已指派的訂閱數超過公司所擁有的授權數。Sometimes orders are changed after subscribers have been added, which can result in having more assigned subscriptions than licenses owned by your company. 這稱為「過度配置」。This is called "over-allocation".

若要查看您的訂用帳戶配置,請按一下左側的上方圖示,以開啟 [配置] 窗格。To see your subscription allocations, click on the top icon at the left to open the allocations pane.

注意

Open License 程式中不允許過度配置。Over-allocations are not allowed in Open License programs. 此外,其他程式在入口網站中可能會以不同的方式顯示此資訊。Also, other programs may display this information in the portal differently.

過度領取的訂閱通知Notice of Over-claimed Subscriptions

請注意,顯示會使用雜湊的橫條來指出過度配置的訂用帳戶。Notice that the display uses a hashed bar to indicate over-allocated subscriptions. 所有訂用帳戶類型的過度配置數目都包含在頂端的 [總覽] 區段中,而且每個訂用帳戶層級也會顯示自己的配置狀態。The number of over-allocations across all subscription types is included in the Overview section at the top, and each subscription level also displays its own allocation status.

解析過度配置的訂閱Resolve over-allocated subscriptions

有數種方式可解決過度配置:There are several ways to resolve over-allocations:

  • 聯絡您的轉銷商以購買額外的訂閱。Contact your reseller to purchase additional subscriptions.
  • 等到您的年度待處理期完成,並在該時間點支付過度配置的訂用帳戶。Wait until your annual true-up period and pay for the over-allocated subscriptions at that point.
  • 刪除部分訂閱指派。Delete some subscription assignments. (這無法排除每年校正時的付款需求,因為校正是以一年中在任何時間指派的最大訂閱數為依據。)(This will not prevent the need for payment at the annual true-up as the true-up is based on the maximum number of subscriptions assigned at any time during the year.)

計費與校正Billing and true-up

如果您的組織有 Enterprise 合約 (EA),系統管理員不必購買訂用帳戶即可加以指派,並在稍後透過稱為「校正」的對帳流程支付其費用。If your organization has an Enterprise Agreement (EA), admins are able to assign subscriptions without purchasing them, and pay for them later through a reconciliation process known as a "true-up". 當您過度配置時,您的組織將會以「true」期間指派給使用者的訂用帳戶數目上限為計費。When you over-allocate, your organization will be billed for the maximum number of subscriptions assigned to users during the "true-up". 即使您在校正進行的當下已不再指派訂用帳戶的最大數目,也是如此。This is true even if you no longer have the maximum number of subscriptions assigned at the time the true-up takes place. 若要深入了解如何監視您的最大使用量,請瀏覽最大使用量主題。To learn more about monitoring your maximum usage, visit the Maximum Usage topic.

請參閱See also

後續步驟Next steps