Microsoft Store 作業的錯誤碼Error codes for Store operations

本文說明當您在應用程式中開發或測試 Microsoft Store 相關作業時,可能會遇到的常見錯誤碼。This article describes common error codes that you might encounter while you are developing or testing Store-related operations in your app.

App 內購買錯誤碼In-app purchase error codes

下列錯誤碼與 App 內購買作業相關。The following error codes are related to in-app purchase operations.

錯誤碼Error code 描述Description
0x803F61000x803F6100 由於兒童專區使用中,因此無法完成 App 內購買。The in-app purchase could not be completed because Kid's Corner is active. 若要完成購買,請使用您的 Microsoft 帳戶登入裝置並再次執行應用程式。To complete the purchase, sign in to the device with your Microsoft account and run the application again.
0x803F61010x803F6101 找不到指定的 App。The specified app could not be found. 應用程式可能不再於 Microsoft Store 中提供,或者您可能提供了應用程式的錯誤 Microsoft Store 識別碼。The app may no longer be available in the Store, or you might have provided the wrong Store ID for the app.
0x803F61020x803F6102 找不到指定的附加元件。The specified add-on could not be found. 附加元件可能不再於 Microsoft Store 中提供,或者您可能提供了附加元件的錯誤 Microsoft Store 識別碼。The add-on may no longer be available in the Store, or your might have provided the wrong Store ID for the add-on.
0x803F61030x803F6103 找不到指定的產品。The specified product could not be found. 產品可能不再於 Microsoft Store 中提供,或者您可能提供了產品的錯誤 Microsoft Store 識別碼。The product may no longer be available in the Store, or you might have provided the wrong Store ID for the product.
0x803F61040x803F6104 因為您正在執行應用程式的試用版,因此無法完成 App 內購買。The in-app purchase could not be completed because you are running a trial version of the app. 若要完成 App 內購買,請安裝應用程式的完整版。To complete in-app purchases, install the full version of the app.
0x803F61050x803F6105 因為您未登入您的 Microsoft 帳戶,因此無法完成 App 內購買。The in-app purchase could not be completed because you are not signed in with your Microsoft account.
0x803F61070x803F6107 處理目前的作業時發生意外的狀況。Something unexpected happened while processing the current operation.
0x803F61080x803F6108 因為應用程式授權遺失資訊,因此無法完成 App 內購買。The in-app purchase could not be completed because the app license is missing information. 當您側載應用程式,就會發生這個錯誤。This error can occur when you side-load your app. 若要解決此問題,請解除安裝應用程式,再從 Microsoft Store 重新安裝以重新整理應用程式授權。To resolve this issue, uninstall the app and then reinstall it from the Store to refresh the app license.
0x803F61090x803F6109 由於指定的數量超過剩餘的餘額,因此消費性附加元件履行無法完成。The consumable add-on fulfillment could not be completed because the specified quantity is more than the remaining balance.
0x803F610A0x803F610A 對於 Microsoft Store 使用者帳戶,不支援指定的提供者類型。The specified provider type for the Store user account is not supported.
0x803F610B0x803F610B 不支援指定的 Microsoft Store 作業。The specified Store operation is not supported.
0x803F610C0x803F610C 應用程式不支援指定的背景工作合約。The app does not support the specified background task contract.
0x800400010x80040001 提供的附加元件產品識別碼清單無效。The provided list of add-on product IDs is invalid.
0x800400020x80040002 提供的關鍵字清單無效。The provided list of keywords is invalid.
0x800400030x80040003 履行目標無效。The fulfillment target is invalid.

授權錯誤碼Licensing error codes

下列錯誤碼與應用程式或附加元件的授權作業相關。The following error codes are related to licensing operations for apps or add-ons.

錯誤碼Error code 描述Description
0x803F700C0x803F700C 裝置目前離線。The device is currently offline. 若要在離線裝置時使用此應用程式,請開啟 Microsoft Store 設定並切換 [離線權限] 設定。To use this app while the device is offline, open your Store settings and toggle the Offline Permissions setting.
0x803F80010x803F8001 您沒有產品的權利。You do not have an entitlement for the product. 您使用的 Microsoft 帳戶可能不同於用來購買產品的帳戶。You might be using a different Microsoft account than the one that was used to purchase the product.
0x803F80020x803F8002 您的產品權利已過期。Your entitlement for the product has expired.
0x803F80030x803F8003 您的產品權利處於無效狀態,因此無法建立授權。Your entitlement for the product is in an invalid state that prevents a license from being created.
0x803F80090x803F8009
0x803F800A0x803F800A
應用程式的試用期間已到期。The trial period for the app has expired.
0x803F81900x803F8190 授權不允許在您裝置目前的國家/地區使用產品。The license doesn't allow the product to be used in the current country or region of your device.
0x803F81F50x803F81F5
0x803F81F60x803F81F6
0x803F81F70x803F81F7
0x803F81F80x803F81F8
0x803F81F90x803F81F9
您已經達到可使用 Microsoft Store 中遊戲與應用程式的裝置數目上限。You have reached the maximum number of devices that can be used with games and apps from the Store. 若要在目前裝置上使用此遊戲或應用程式,請先從您的帳戶移除其他裝置。To use this game or app on the current device, first remove another device from your account.
0x803F90000x803F9000
0x803F90010x803F9001
授權已過期或損壞。The license is expired or corrupt. 若要解決這個錯誤,請嘗試在執行針對 Windows 應用程式進行疑難排解重設存放區快取。To help resolve this error, try running the troubleshooter for Windows apps to reset the Store cache.
0x803F90060x803F9006 由於有權使用此產品的使用者未使用其 Microsoft 帳戶登入裝置,因此無法完成作業。The operation could not be completed because the user who is entitled to this product is not signed in to the device with their Microsoft account.
0x803F90080x803F9008
0x803F90090x803F9009
您的裝置已離線。Your device is offline. 您的裝置需要連線才能使用此產品。Your device needs to be online to use this product.
0x803F900A0x803F900A 訂閱已到期。The subscription has expired.

自行安裝更新錯誤碼Self-install update error codes

下列錯誤碼與自行安裝套件更新相關。The following error codes are related to self-installing package updates.

錯誤碼Error code 描述Description
0x803F62000x803F6200 使用者必須同意,才能下載套件更新。User consent is required to download the package update.
0x803F62010x803F6201 使用者必須同意,才能下載並安裝套件更新。User consent is required to download and install the package update.
0x803F62030x803F6203 使用者必須同意,才能安裝套件更新。User consent is required to install the package update.
0x803F62040x803F6204 使用者必須同意,才能下載套件更新,因為下載將會在計量付費連線中進行。User consent is required to download the package update because the download will occur on a metered network connection.
0x803F62060x803F6206 使用者必須同意,才能下載並安裝套件更新,因為下載將會在計量付費連線中進行。User consent is required to download and install the package update because the download will occur on a metered network connection.