Can't link a subscription to External ID tenant

Question

I've followed the process to create a customer tenant and have specified a freshly-created subscription in my source tenant with only a single resource group and nothing else in it. While the customer tenant is successfully created, the subscription is not linked. Attempting to link a subscription from the customer tenant shows no options. I manually changed the directory of the subscription in the source tenant and moved it to the customer tenant, but when I try to link it, I get the error "This operation is not allowed on a B2C tenant".

I raised this with support but despite being able to reproduce the error they have been unable to find a resolution thus far and explained that as this is a preview product, behaviour may not be as advertised. I wonder though, surely adding a subscription is a fundamental requirement so I must be doing something wrong - has anyone any suggestions?

Answer 1

Hi @Chris Beattie ,

Thanks for your time and patience throughout this issue.

I replicated the scenario in my lab and encountered the same situation. Since this product is currently in its preview stage, this particular feature remains free for the time being. To prevent any charges related to this feature, subscriptions are not currently connected. I anticipate that they will integrate Monthly Active Users (MAU) with Customer Identity and Access Management (CIAM) at a later point.

Hope this will help.

Thanks,

Shweta

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