how to force a virtual machine from azure labs to stop

Question

I am using Azure Labs and have a VM that will not stop... it just keeps spinning and stopping. The capacity of the lab is updating but has been running for over 2 hours

Answer 1

Hello Symantha Meyers

When an Azure Lab VM gets stuck in a "spinning and stopping" loop, it can be frustrating. Here are some steps you can take to troubleshoot the issue:

1. Check Azure Lab Services Health:

• Visit the Azure Service Health dashboard (https://azure.microsoft.com/en-us/get-started/azure-portal/service-health) and check for any reported issues affecting the Azure Lab Services region where your VM resides.
• If there are ongoing issues, you might need to wait until Microsoft resolves them.

2. Review VM Logs:

• If there are no reported service health issues, try to access the VM logs. Azure Labs provides basic boot diagnostics for VMs. You can access them through the Azure portal:
  • Navigate to your Azure Lab.
    • Locate the problematic VM and click on it.
      • Under "Settings," look for the "Boot diagnostics" section.
        • If available, download and review the logs for any error messages that might indicate the cause of the issue.

3. Force Stop the VM (if possible):

• Important: Forcing a stop can lead to data loss if the VM hasn't been properly shut down. Proceed with caution if you suspect unsaved data exists.
• If the Azure Lab UI allows, attempt to force-stop the VM. This might be available as an option within the VM details page.

4. Contact Azure Lab Support:

• If none of the above steps resolve the issue, consider contacting Azure Lab support for further assistance. They have access to more comprehensive diagnostic tools and resources to investigate the problem and provide potential solutions.When an Azure Lab VM gets stuck in a "spinning and stopping" loop, it can be frustrating. Here are some steps you can take to troubleshoot the issue: 1. Check Azure Lab Services Health:
  • Visit the Azure Service Health dashboard (https://azure.microsoft.com/en-us/get-started/azure-portal/service-health) and check for any reported issues affecting the Azure Lab Services region where your VM resides.
  • If there are ongoing issues, you might need to wait until Microsoft resolves them.
  2. Review VM Logs:
  • If there are no reported service health issues, try to access the VM logs. Azure Labs provides basic boot diagnostics for VMs. You can access them through the Azure portal:
    • Navigate to your Azure Lab.
    • Locate the problematic VM and click on it.
    • Under "Settings," look for the "Boot diagnostics" section.
    • If available, download and review the logs for any error messages that might indicate the cause of the issue.
  3. Force Stop the VM (if possible):
  • Important: Forcing a stop can lead to data loss if the VM hasn't been properly shut down. Proceed with caution if you suspect unsaved data exists.
  • If the Azure Lab UI allows, attempt to force-stop the VM. This might be available as an option within the VM details page.
  4. Contact Azure Lab Support:
  • If none of the above steps resolve the issue, consider contacting Azure Lab support for further assistance. They have access to more comprehensive diagnostic tools and resources to investigate the problem and provide potential solutions.