docx generated using OpenXml does not show form elements in MS Word
We use OpenXml to covert html to word. This generated word file does not show radio buttons and check boxes when opened in MS word. It used to show but with recent windows updates, radio buttons and check boxes disappeared. Html contains form…
unable to open onedrive
Hi All One of my Mac users is facing an issue with OneDrive. When he clicks OneDrive, he gets the error message below. Please guide me, as I use Windows and am not very familiar with Mac. Even after rebooting the laptop, the user is still experiencing…
new outlook for MAC
Hi all I'm not very familiar with MAC as I use Windows. some users have reported an issue with Outlook for MAC. when User1 double-clicks on another user, let's say User2 in Outlook for MAC, under the overview tab of User2, User1 can see User2's contact…
Sharepoint Access
Hi All I have a requirement to grant SharePoint Online access to a few users with reader permissions. Is there a specific role in Exchange Online that grants SharePoint reader access? Experts, please help me
Query on permissions
Hi All I have two requirements. I want to create a separate Role for a group users who can access service health in Microsoft 365 admin center and these users also should be able to open case with Microsoft Support in Microsoft 365 admin center. Please…
Outlook does not display email contents
Hi All One of my user is facing an issue on Outlook for Mac. When the user triggers an email from Outlook, the email's text body is not visible for internal and external recipients receiving the emails. For some emails, recipients only see the signature,…
sync error
Hi All One of my user is facing issue with OneNote in outlook for MAC. OneNote is in readonly mode. User is unable to edit or modify any notes. user is getting the error. You can't edit this notebook because its location is no longer available. click…
How to logout user from all tabs in blazor webassembly standalone with azureb2c
Hi team, I have implemented azure b2c with my blazor webassembly standalone application. Now when user multiple tabs in same browser and log out from one of the session it remains active in other tabs. When user refreshes the page , it still is active.…
Search REST API returning status code 500
I am using search api with SPFx. The result ends up to server status code 500 Internal Server Error the response payload being the following: {"odata.error":{"code":"-1,…
Unable to delete the shortcut files of Microsoft Office 2021 Professional Plus
Dear Team, I uninstalled Microsoft Office 2021 Professional Plus software in control plane from my laptop and rebooted as well. however shortcut are existing. Tried to remove the shortcut file by using Microsoft Support and Recovery Assistant and also…
Unable to edit Group membership of Distribution list using Outlook in Exchange Hybrid Environment.
Hi, We have a Hybrid Exchange Environment where all our mailboxes are already migrated to Exchange Online. Distribution lists are created in the Exchange On-premises environment and then synced to Azure. We are encountering an issue where we are unable…
Emails are not getting delivered.
We are sending emails from service now and those emails are not getting delivered to DLs, because they are considered as external emails. We have a setting on Dl's not to receive emails from outside and that we cannot change due to security policies.…
I can't delete a retention policy in MS Purview, althogh I am the Global Admin
Hello I want to delete a retention policy in Microsoft Purview / Data lifecycle management. Theoretically when I click the checkbox on the policy, Edit option should show up and so I can delete. And although I am the Global Administrator - that doesn't…
Microsoft outlook and Exchange 2019 connectivity
Hi We operate Exchange in hybrid mode. Email boxes are still in operation on exchange 2019. Users also use older mobile phones with Android 8 to access their mailboxes. Unfortunately, this version does not support Mobile Outlook. Only Outlook and Lite…
Cannot login to Microsoft 365 Developer account
When I tried to sign in to my developer account sandbox, I was getting this error: You can't sign in to the Microsoft 365 Developer Program with your sandbox subscription administrator ID. Please sign in with your Developer Program account. For details,…
Distribution list not able to receive emails from outside
We are sending emails from service now and those emails are not getting delivered to DLs, because they are considered as external emails. We have a setting on Dl's not to receive emails from outside and that we cannot change due to security policies.…
Distribution list not able to receive emails from outside
We are sending emails from service now and those emails are not getting delivered to DLs, because they are considered as external emails. We have a setting on each Dl's that not to receive emails from outside and that we cannot change due to security…
VBA editor crashes Outlook 365
VBA Editor crashes Outlook was working until recently but now Outlook hangs VBA
"Visio cannot open the file because it's not a Visio file or it has become corrupted"
I know that it is a Visio file that I, myself, created back in 2012. I might say that somehow it became corrupted, but I cannot open ANY of the old .vsd files in my new Visio 365. I've Googled for an answer, but to no avail. Please help as I…
Calendar invite
Hi All i have a recurring meeting invite to be deleted on few users calendar. Lets say the Meeting invite subject is Test1. User sent two meeting invites with the subject Test1 and the requirement is only to delete one recurring meeting invite. If i use…