Hi @ajkuma ,
Thanks for replying back. Firstly, I'm sorry I wasn't sure which tag to select so I tried to select the most closest one. If you can guide me I an update the tags on question to match the appropriate ones.
Secondly, the "Account" tab in settings on SendGrid shows "undefined" (please see the screenshot below).
I have managed to change the password but when I login it gives me error saying IP blocked. Its funny and frustrating at the same time because I am supposed to be the admin of account, and seems like someone else blocked my access.
Thirdly, yes I tried clearing browser cache and cookies or changing the browser. I even used Private mode in different browsers but no success. The thing that's troubling me the most is that I was able to access this account and manage everything on SendGrid dashboard just a few days ago. Now suddenly I cannot access it.
Thanks,
Danyal