Graph Create Teams error with custom Template French-ca Tenant

Question

I guess the graph POST /teams fonctionnality only has been tested with en-us tenants as a french tenant Graph API will come back with an error saying : Failed to execute Templates backend request CreateTeamFromTemplateRequest. A template with id '[id]' and locale 'en-US' could not be found.

when the param "template@odata.bind" is set to our custom id template. As we can deduce, its looking into an en-us side and our resources are not en-us!

Answer 1

Just wondering if there was any update on this? Doesn't seem to be any resolution posted in the link to the similar issue as well.

Answer 2

@Deva-MSFT
here are the details, im using graph explorer :

the "guid" is one of template guid inside our admin Teams :
https://graph.microsoft.com/v1.0/teams

POST request :
{
"template@odata.bind": "https://graph.microsoft.com/v1.0/teamsTemplates('guid')",
"displayName": "test",
"description": "test",
"visibility": "Private",
"channels": [
{"displayName":"Test1","isFavoriteByDefault":true,"description":"Test1."},
{"displayName":"Test2","isFavoriteByDefault":true,"description":"Test2."}
]
}

Callback
{
"error": {
"code": "BadRequest",
"message": "Failed to execute Templates backend request CreateTeamFromTemplateRequest. Request Url: https://teams.microsoft.com/fabric/amer/templates/api/team, Request Method: POST, Response Status Code: BadRequest, Response Headers: Strict-Transport-Security: max-age=2592000\r\nx-operationid: 747605855f81eb44a57cb6531357b059\r\nx-telemetryid: 00-747605855f81eb44a57cb6531357b059-a6f1c8f90dee0b4e-00\r\nX-MSEdge-Ref: Ref A: 846D93705DBB4194AD974B5A9913974D Ref B: BLUEDGE0219 Ref C: 2020-11-24T13:30:05Z\r\nDate: Tue, 24 Nov 2020 13:30:04 GMT\r\n, ErrorMessage : {\"errors\":[{\"message\":\"A template with id 'guid' and locale 'en-US' could not be found.\"}],\"operationId\":\"747605855f81eb44a57cb6531357b059\"}",
"innerError": {
"date": "2020-11-24T13:30:05",
"request-id": "3fbf9c58-b233-4fae-a53b-d8ff6a92bd54",
"client-request-id": "985ba9db-becc-e560-5ec4-19e2e60383f5"
}
}
}

Answer 3

Thanks for the update. I am sharing the related thread on this.

Answer 4

I second that.

I'm using a custom Teams Template with UK locale.

Looking at the related thread I don't see any updates for this particular error - "A template with id 'blah' and locale 'en-US' could not be found. The one in that thread is about visibility and inheritance.

REQUEST:
{
"template@odata.bind": "https://graph.microsoft.com/v1.0/teamsTemplates('116146c2-09ba-4eb9-a8e5-65aaccd29345')",
"displayName": "UK Pony Club",
"description": "UK Pony Club - Team Template Locale set to United Kingdom when created in Teams Admin Centre"
}

RESPONSE:
{
"error": {
"code": "BadRequest",
"message": "Failed to execute Templates backend request CreateTeamFromTemplateRequest. Request Url: https://teams.microsoft.com/fabric/emea/templates/api/team, Request Method: POST, Response Status Code: BadRequest, Response Headers: Strict-Transport-Security: max-age=2592000x-operationid: 431d8c990c902f4c9535dd99d28ae2fax-telemetryid: 00-431d8c990c902f4c9535dd99d28ae2fa-34996d3611dd694c-00X-MSEdge-Ref: Ref A: 2B64A90353BD4FB1AAC0419E48A5B225 Ref B: DB3EDGE1519 Ref C: 2021-04-01T14:32:27ZDate: Thu, 01 Apr 2021 14:32:27 GMT, ErrorMessage : {\"errors\":[{\"message\":\"A template with id '116146c2-09ba-4eb9-a8e5-65aaccd29345' and locale 'en-US' could not be found.\",\"errorCode\":\"Unknown\"}],\"operationId\":\"431d8c990c902f4c9535dd99d28ae2fa\"}",
"innerError": {
"date": "2021-04-01T14:32:27",
"request-id": "00db6fa4-241e-40f3-bd3d-2861de850d49",
"client-request-id": "09455185-48d8-d0be-d1f3-9eca7447c10e"
}
}
}

Answer 5

Same error here in germany. Any solutions to this?
errors":[{"message":"A template with id '6375a45b-d0df-457c-bae1-f6ae3ba482b4' and locale 'en-US' could not be found.