Hi @Qinlei LIU
How is this issue going?
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Why my Word cannot export files as PDF format (best fit for sharing)? It always shows error occurs when connecting to the internet but I am sure that there is nothing wrong with my internet connection.
Hi @Qinlei LIU
How is this issue going?
Please tell me the version of your Office and how did you export Word documents as PDF?
Does this issue occur with specific files or all files?
If it occurs with specific files, please try to repair files.
Does this issue occur only in Word or also occur in other Office applications like Excel?
If this issue also occurs in other Office applications, you could uninstall Office completely and then reinstall it.
It is recommended to change the network connection to check the issue.
You could also update Office to see if the issue still exists.
If you have any updates, please post back.
Regards,
Erin
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