@WanG
Hi,
Good to hear that you have solved this issue.
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Unable to log in after updates and system restore
Im running Windows 10 and after an update a week ago I restarted and got a sign on screen. I logged on with my pin and was stuck on the spinning wheel.
I used control, alt, delete, and went to Task Manager. Using task manager I could access my games and my files.
I used system restore and restored to the point before the updates.
Now I get a stopcode error but it does take me to Advanced Troubleshooting options.
I select my Account name, which is the only one on my laptop, and then it asks for my password. When I enter my password, which Ive had for a year and it hasnt changed, It says my password is incorrect.
I dont know what to do.
2 answers
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Jenny Feng 14,081 Reputation points
2021-02-25T06:10:56.76+00:00 -
Jenny Feng 14,081 Reputation points
2021-02-18T07:12:07.99+00:00 Hi,
What's the detailed error message?
I suggest you to create a bootable media and do a system repair.
Then reinstall all the Apps that were removed by the system repair.
For your reference:
https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install/cant-login-after-windows-10-reset/60d0a95f-26b4-4cdd-b3e7-56affb7c9d56
Hope above information can help you.============================================
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