have the same issue here. cscript ospp.vbs /dstatus gives the same outcome as above, and cscript ospp.vbs /act gives the following:
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Kenny Wong Ren Hao 1 Reputation point
2021-02-25T21:47:39.593+00:00 -
Erin Ding-MSFT 4,456 Reputation points
2021-02-22T07:07:49.28+00:00 Based on your description, I have two questions as below.
What version of Office you are using?
>I've done all the basic troubleshooting including reinstall but to no avail
<<How did you reinstall Office? Did you use ODT/.xml file?
Please type cmd in the search bar then right click Command Prompt to run it as administrator.
Then type cd+ path (generally is the following), Enter.
32-bit Office: C:\Program Files(x86)\Microsoft Office\Office16
64-bit Office: C:\Program Files\Microsoft Office\Office16
Then type cscript ospp.vbs /dstatus, Enter to check the activation status of your Office.
Please give a screenshot of the result.Any updates, please let me know.
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DonPick 1,256 Reputation points
2021-02-20T22:47:41.59+00:00 have you tried the diag tool?
any findings there?