Can't open previous versions of any folder - Windows 10 Version 2004

Jim Millerick 31 Reputation points
2021-02-25T07:51:29.767+00:00

Hello,

I went to restore one of my documents and when I went to previous versions I couldn't click open for the file or folders. It shows there are versions of the folder but I can't open any of them - it doesn't give an error.

Can I wipe out all my previous versions and start from scratch? If so how please.

FYI - I've tried sfc /scannow and chkdsk /f no errors.

I have no idea if this is related to h2 but I used to do this all the time before I updated without issue - could be just a coincidence.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Anonymous
    2023-02-10T09:04:30.5233333+00:00
    Header 1 Header 2
    Cell 1 Cell 2
    Stop Stop
    Cell 3 yet Cell 4
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  2. Jim Millerick 21 Reputation points
    2021-03-03T03:30:25.507+00:00

    Thanks - file history is definitely enabled on the folder I'm trying to restore from. I've triple checked. I also went to advanced and verified the folders it was enabled on - three times. It is scheduled for every 3 hours and keep forever. I can manually select backup now and I still can't restore any of the folders or subfolders but I can restore files. It was working until H2 update.


  3. Jenny Feng 14,081 Reputation points
    2021-03-03T02:52:03.153+00:00

    Thank you for your feedback.
    I feel sorry that this question is hard to answer.

    I think the problem is that file history is not enabled
    If the reply helped you, please remember to accept as answer.

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  4. Jim Millerick 21 Reputation points
    2021-02-26T19:55:04.367+00:00

    Unfortunately I haven't fully fixed it yet. folders show previous versions but you can't open folders. I can open and restore individual files now.


  5. Jim Millerick 21 Reputation points
    2021-02-26T13:38:48.32+00:00

    Thanks again for your reply - I spent some time exploring it and for some reason even though the location and drive letter of my backups hadn't changed, it lost it's connection to the local drive for the backups for some reason. I removed the backups, disabled it, rebooted, reassigned that drive letter and backups may have occurred last night. I'll need to wait a few days to find out. I was able to restore 1 file from last night's backup. I'll see how it goes. I appreciate the big assist!

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