Hello,
I was redirected from: https://github.com/MicrosoftDocs/azure-docs/issues/56903
We installed this add-on (https://learn.microsoft.com/en-us/azure/active-directory/saas-apps/jiramicrosoft-tutorial) on our Jira instance (as well as the Confluence equivalent). A majority of the time we don't have any issues, however one of our users has been getting weird behavior with it.
The basics of it is once the user clicks on the Login with Azure AD button, they're redirected to the following url (Note the https at the end) : https://jira.companyname.nethttps
Here's an excerpt from the user and their experience:
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I got my "jira.company.nethttps refused to connect." error again
Steps slightly more clear:
I clicked a tab in Chrome that previously was at jira, it went to the login page due to an authentication problem, probably i was idle for 3+hours
it took longer than usual for the Azure/AD login button to show up, but it eventually did
I clicked the LOGIN /W AZURE button, and it took me to that url
Can't reproduce because I'm obviously logged in now, so hitting back takes me to the authenticated page, not the NEEDS authentication page.
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In addition to that, another user noticed this on mobile (I don't really expect the add-on to work on mobile, but he was able to reproduce the redirect error 100% of the time):
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Might help tracking this issue: Another way to recreate it is when using these JIRA links on a cellphone.
When I click on these JIRA links on a cellphone (and I'm not logged in) ... Logging in using Login with Azure AD reroutes to the bad URL mentioned above. (so far 100% reproducible)
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Our current Jira version is: 8.6.1
JIRA SAML SSO Plugin Version : 6.0
Let me know if there's anything else I can provide. Thanks!