Account owner cannot get in to MS teams

Paula Casey 1 Reputation point
2020-07-11T17:11:01.413+00:00

When I created the team, I was asked if I wanted to create an administrator and I said yes. Then one of the individuals who I added to the team, I must have accidently made as owner and myself as member. The individuals who is the owner, has not been able to access the team. And I cannot figure out how to get in as the administrator (who I think is really the owner.). We need help to get back into the primary team.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. Legion 6 Reputation points
    2020-11-27T14:30:12.703+00:00

    @Paula Casey
    May I ask if you resolved your problem?

    If not - I already told you the solution.

    Asking the Administrator of Microsoft Teams Admin-Center or - if you are there the Administrator - open
    https://admin.teams.microsoft.com/teams/manage/ and click to your "Team"....

    There you have the control about the user - make him to a normal "Member" again, yourself to the "Owner" of your Team.
    Done. The overview is clear by 5 main columns - just check it out.

    I would be happy to receive your answer.

  2. Paula Casey 1 Reputation point
    2020-07-13T14:39:55.09+00:00

    Jimmy, thank you for your reply, however I have tried to do this. And because I can't remember the admin codes, it will not allow me to change anything. I was mistakenly assigned as a Member and not an Owner.

  3. JimmyYang-MSFT 48,956 Reputation points Microsoft Vendor
    2020-07-13T07:35:28.29+00:00

    Hi PaulaCasey-0821!

    You can use Azure Active Directory to designate administrators who need different levels of access for managing Microsoft
    Teams.

    For more details about how to assign administrator roles to users, you can refer to:
    https://learn.microsoft.com/en-us/azure/active-directory/fundamentals/active-directory-users-assign-role-azure-portal

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  4. Legion 6 Reputation points
    2020-07-11T17:44:33.027+00:00

    Hi @PaulaCasey-0821

    even if you know the Admin Centers - maybe it helps you....

    Azure Active Directory Admin Center - Tentant's are here inside....
    https://aad.portal.azure.com/#blade/Microsoft_AAD_IAM/ActiveDirectoryMenuBlade/Overview

    Check this out about Admin Center for Teams:
    https://admin.teams.microsoft.com/dashboard

    And last but not least to manage Groups/Teams directly via Microsoft 365 Admin Center:
    https://admin.microsoft.com/Adminportal/Home#/groups

    I hope it helps you...

    Best Regards

    Yilmaz

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  5. Paula Casey 1 Reputation point
    2020-07-11T17:22:39.23+00:00

    Who and how to I contact my "tenant's support"

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