remove two factor authenticator

Clark, Ashley D CIV USARMY USAMC (USA) 66 Reputation points
2020-07-17T17:53:53.577+00:00

I deleted the teams authenticator app on my phone by accident. It is now reinstalled but when I go to log in it wants a updated QR code which I do not have. How can I delete the two factor authenticator? I want to just log into teams without the two factor being an issue since I can not get a new QR code.

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Mohammed Bawazir 1 Reputation point
    2022-12-30T23:06:16.69+00:00

    Hello everyone, try this solution:

    1. Ask your organization Global Admin to go to https://portal.azure.com/
    2. Search and go to: Users
    3. Click on the User with the MFA issue
    4. On the User page, click Authentication methods > Require re-register multifactor authentication

    275078-image.png

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  2. Sergio Solorzano 26 Reputation points
    2022-10-03T11:09:53.083+00:00

    I have the same problem, I can't sign in to my own tenant with owner global subscription account, did you solve this, how? thanks!!

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  3. DhanushkaKumarasiri 1 Reputation point
    2020-12-26T11:25:38.247+00:00

    i'm using authenticator app to ogin.how can i change that?

    0 comments
  4. Clark, Ashley D CIV USARMY USAMC (USA) 66 Reputation points
    2020-07-21T19:29:35.473+00:00

    I am not able to log into the account to get to security options or

    2 people found this answer helpful.
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  5. utkarsh gupta 16 Reputation points
    2020-07-17T20:06:57.26+00:00

    Hi Clark,
    You can follow this simple procedure to enable or disable Two Factor Authentication :-

    • Go to the Security basics page and sign in with your Microsoft account.
    • Select More security options.
    • Under Two-step verification, choose Set up two-step verification to turn it on, or choose Turn off two-step verification to turn it off.
    • Follow the instructions

    If you turn on two-step verification, you will always need two forms of identification. This means that if you forget your password, you need two contact methods. Or if you lose your contact method, your password alone won't get you back into your account—and it can take you 30 days to regain access. For that reason, Microsoft strongly recommends you have three pieces of security info associated with your account, just in case.

    Please let me know if you need more help!

    3 people found this answer helpful.