Kernel-Power Event id 41 (63)

Question

Since I built my pc (about 7 months ago),I suffer from blackouts with kernel power error 41 (63),at first they were random restarts,watching a video,on google etc.... ,for about 4 months now there have been blackouts and only when playing games, all this without previous blue screen.I have tried many things but none has helped me,among them:Restore windows,disable fast boot,disable auto reboot,custom power settings,download the latest drivers,download old drivers,test my graphics card,processor,do the ram memory test (mem test 86) and windows test,both say no error found,test the ssd (no error found),temperatures are ok,among other things. Sometimes this problem is accompanied by the event id 10110 and 10111.

I leave you the specifications of the pc:

Cpu: Ryzen 5 5600x (New)

Motherboard: B550 Aorus Pro (New)

Ram:Aorus 3200 mhz(New)

Gpu: Gtx 660 (Used)

Ssd:Xpg spectrix s40g (New)

Psu:Cougar 850w 80plus bronze (New)

If anyone knows anything,any solution I would appreciate it,thank you very much!!!!. @Docs

Answer 1

I have the exact same error since two weeks now. All occt benchmarks came out normal and pc was running well within temp limits, took it to store where they swapped out my PSU , ram , ssd but the problem was still there. I have noticed it often happens after I shutdown my pc and come back on it shortly. I am really very frustrated as I am unable to pin it down. Can anyone please help me as im fairly new to troubleshooting?

Answer 2

Hi FrankieCucumbah-7515,

Please open a new thread using these tags:

windows-10-hardware-performance
windows-10-general

Run the V2 log collector and post a share link into the new thread using one drive, drop box, or google drive.

https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

https://www.elevenforum.com/t/bsod-posting-instructions.103/

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Answer 3

I've just developed this problem rather recently, only when playing games dose it force close and " sometimes " reboot., I've narrowed down the problem to either
PSU , Ram , or CPU...
maybe psu cables.
ive done the bios update just this week
I've also find when i turn off XMP (2166) it runs longer

for now I am running a
5800X
Ballistix Max 4000 MHz
EVGA 3080
corsair RM1000x PSU

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 5/29/2022 1:53:52 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: Computer
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>8</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2022-05-29T17:53:52.5051429Z" />
<EventRecordID>5729</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Computer</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">239</Data>
<Data Name="BugcheckParameter1">0xffff930e3280d080</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">true</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">0</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
</EventData>
</Event>

Answer 4

I have been dealing with this problems for months, but have finally figured it out. No other solutions provided on this site or Reddit helped.

There are two possible reasons:

1. DisplayPort connected to the monitor.
2. A USB device connected to the monitor.

SOLUTION:

A. Use HDMI instead of a DisplayPort. Try a different HDMI port if you have two.
B. Remove all USB devices powered by your monitor (power them through your computer instead).

Since I've followed these two steps the Kernel 41 error have been fixed and hasn't appear for two months now. Good luck.

Tomasz

Answer 5

Also have the same issue but very different specs for my computer:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>8</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2021-12-12T14:26:11.1006779Z" />
<EventRecordID>8394</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-BF1TCJO</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">0</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
</EventData>
</Event>

There is really a lack of info on this issue out there and it is very scattershot. This was the most productive thread I have seen:
https://rog.asus.com/forum/archive/index.php/t-27330.html

It's old but it's good, but since the person in the thread ended up actually getting it solved via checking a dump file in his system folder and on my end with this same error a dump file is never being created tells me that this is likely a power issue. Could be a bad PSU(Power Supply Unit) but mine is quiet literally brand new. I would advise everyone who is having an issue with this and can't find a dump file to reach out to there PSU supplier for any potential diagnostic tools. Also check your power plan, there have been some wierd issues reported before with the PCI express power option that is suppose to save power but can end up cutting it to the whole computer.

Also something of note on my end is that I am running my setup through a UPS(uninterrupted power supply) and that could also be causing problems.