Kernel Error Event ID 41

Question

Can anyone help me with rebooting pc by itself?
I tried many things like:

• changing power options
• disable automatic restart
• windows restore point
• updating drivers
  and much more and still the same
  please help me

here my specifications of my pc

CPU: AMD A10-5800K APU with Radeon

Motherboard: FM2-A85XMA-E35 (MS-7721)

GPU: none

SSD: ADATA SU650

Power Supply: Corsair GS800

Answer 1

Hi there,

Kernel Error Event ID 41
This event indicates that some unexpected activity prevented Windows from shutting down correctly. Such a shutdown might be caused by an interruption in the power supply or by a Stop error.
Did you have any BSOD before these Issues?

I would suggest you uninstall any Antivirus and reinstall them, Update the BIOS and Drivers. Check for Malware in the PC and if none of them is Helpful try out the repair update.

If your Windows 10 installation is demonstrating unusual behavior such as built-in apps not working or launching, you can perform a repair upgrade to fix the problem.

https://answers.microsoft.com/en-us/windows/forum/all/how-to-perform-a-repair-upgrade-using-the-windows/35160fbe-9352-4e70-9887-f40096ec3085?auth=1

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If the reply is helpful, please Upvote and Accept it as an answer

Answer 2

1) Read these links on Windows Driver Verifier:
https://www.tenforums.com/tutorials/5470-enable-disable-driver-verifier-windows-10-a.html
https://answers.microsoft.com/en-us/windows/forum/all/driver-verifier-tracking-down-a-mis-behaving/f5cb4faf-556b-4b6d-95b3-c48669e4c983

2) Turn off WDV using the reset or bootmode commands

3) Later in the thread (after running Memtest86, and after posting memory dumps) the tool may be used

4) Please do not use any third party software to find or install drivers.

5) Uninstall any drivers installed by drivereasy.
6) Uninstall drivereasy.

7) When drivers are replaced only use:
a) computer or motherboard manufacturer websites
b) component manufacturer websites

8) Search for C:\Windows\MEMORY.DMP > if the file size is less than 1.5 GB > save to the downloads folder > zip > post a share link into this thread using one drive, drop box, or google drive

9) Run Memtest86 (version 9 or higher) for 4 passes.

Repeat the test so that there are a total of 8 passes.

For each test post images or share links into this thread.

Memtest86 has a feature to produce test text reports.

After each test please post both images and text reports for each of the 2 tests.

https://www.memtest86.com/

10) Memtest86 can run overnight

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Please remember to vote and to mark the replies as answers if they help.

On the bottom of each post there is:

Propose as answer = answered the question

On the left side of each post: Vote = a helpful post
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Answer 3

Had you used the tool to replace some drivers?

-I used like drivereasy

Which link were you using to use the tool?

-https://www.drivereasy.com/

What other steps were made since the opening post?

-Changing power options, switching from catalyst driver to crimson driver amd

Did you want to continue troubleshooting on your own or did you want troubleshooting help?

-i want troubleshooting help

Answer 4

The opening post did not indicate that you were using the Windows Driver Verifier (WDV) tool.

Sometimes end users forget that they left the tool working.

The logs displayed multiple BSOD.

Had you used the tool to replace some drivers?

Which link were you using to use the tool?

What other steps were made since the opening post?

Did you want to continue troubleshooting on your own or did you want troubleshooting help?

To continue please post a share link with the next memory dumps: C:\Windows\MEMORY.DMP

Save to the downloads folder > post a share link using one drive, drop box, or google drive

LastWriteTime Size (MB) FullName

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9/25/2021 2:21:24 PM 631.86 C:\Windows\MEMORY.DMP

Run Memtest86 (version 9 or higher) for 4 passes.

Repeat the test so that there are a total of 8 passes.

For each test post images or share links into this thread.

https://www.memtest86.com/

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.
.
.
.
Please remember to vote and to mark the replies as answers if they help.

On the bottom of each post there is:

Propose as answer = answered the question

On the left side of each post: Vote = a helpful post
.
.
.
.
.

Answer 5

Hey there!
sorry for the wait

https://drive.google.com/file/d/1jqakpCfSZyPEUQDb9c8xMCLaLdOJ3foD/view?usp=sharing

here is the log collector

@Docs