Office 365 Outlook does not show any search suggestion

Frederik Damm Pedersen 11 Reputation points
2022-05-30T08:37:57.543+00:00

Hello,

I hope you will help me with an issue where I have installed outlook Office 365 on many different PCs/RDS servers and connect it to different exchange accounts (Exchange 2019). When I try to search I do not see any suggested emails from my inbox/folders. I have tried on different PCs/servers and same problem. It Seems to be a problem with the Exchange Account it self. I'm not sure if I do anything wrong or this suggested search with names or mail addresses are not supported in "Outlook" Office 365 (16.0.15128.20240) with on prem exchange. This has never worked before.

Thanks!

Frederik

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2 answers

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  1. Frederik Damm Pedersen 11 Reputation points
    2022-06-08T06:30:39.897+00:00
    1 person found this answer helpful.
    0 comments
  2. Aholic Liang-MSFT 13,741 Reputation points Microsoft Vendor
    2022-06-02T06:43:23.997+00:00

    Hi @Frederik Damm Pedersen ,

    Please add the following value named DisableServerAssistedSuggestions to the following path in registry on the Outlook client device and set its value to 1 to see if it can get rid of this issue.

    If it works, you might consider using GPO for bulk additions.
    207794-2022-6-2-1.png
    207745-2022-6-2-2.png

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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    [3]: https://learn.microsoft.com/en-us/answers/articles/67444/email-notifications.html