It sounds like you might have an active session that uses a personal account. So, open a new in-private browser session (in cognito window)and try again.
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--please don't forget to upvote
and Accept as answer
if the reply is helpful--
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In 2021, I created a Microsoft account (personal account, not an organization account) and was able to access the "Azure Active Directory".
But now, when I try to access "Azure Active Directory", I get a "You do not have access" message.
This is happening not only with my account, but also with the accounts of people I know.
Is it possible that my personal account no longer has access to the "Azure Active Directory"?
Can you please tell me why I can no longer access it and how I can get it back?
(I am an iOS app developer. I am using the OneDrive API from my iOS app and need access to "Azure Active Directory" to configure it.)
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The portal is having issues getting an authentication token. The experience rendered may be degraded.
Additional information from the call to get a token:
Extension: Microsoft_AAD_IAM
Resource: self
Details: The logged in user is not authorized to fetch tokens for extension 'Microsoft_AAD_IAM' because the user account is not a member of tenant 'XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX'. Error details: AADSTS50020: User account '{EmailHidden}' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX'(Azure Portal) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.
It sounds like you might have an active session that uses a personal account. So, open a new in-private browser session (in cognito window)and try again.
----------
--please don't forget to upvote
and Accept as answer
if the reply is helpful--
Hi @ay
Thank you for asking this question on the **Microsoft Q&A Platform. **
It looks like some Azure AD Administrator change the configurations for your Azure AD.
They must allow external users on your Azure AD
More Info: Configure external collaboration settings
Hope this helps,
Carlos Solís Salazar
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Accept Answer and Upvote, if any of the above helped, this thread can help others in the community looking for remediation for similar issues.
NOTE: To answer you as quickly as possible, please mention me in your reply.
I probably found the cause and the solution.
I needed to create an Azure account.
https://azure.microsoft.com/free/
Previously, with just a Microsoft account I had access to Azure Active Directory. But now it seems that I cannot access Azure Active Directory without an Azure account.
For future reference for other users, you must have an Azure account with a subscription in order to create a tenant. Different subscription types offer different features, as referenced here.