Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
694 questions
0 answers
Option to add a From email address is disable and custom domain does not show up in Try Email dropdown
I have set up Azure Communication Service and Email service with a custom domain. The custom domain has been verified. But Adding a new "From email" is disabled, only from the email address I see is "DoNotReply". In Communication…
asked 2024-05-02T12:52:49.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 38%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVE%3C/text%3E%3C/svg%3E)
Vishnu Enjapoori
0
Reputation points
commented 2024-05-10T20:47:05.7033333+00:00
Vishnu Enjapoori
0
Reputation points
1 answer
callback event is not triggering in azure communication service
I made an outbound calling app using Azure Communication Service. It calls mobile phones and is hosted on a public server. The problem is, I can't hear any audio when I get a call. However, everything works fine when I run it using Azure Dev Tunnel on my…
asked 2024-05-09T13:50:20.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 38%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
Nagane, Shahadatt
40
Reputation points
commented 2024-05-10T10:52:31.63+00:00
Nagane, Shahadatt
40
Reputation points
2 answers
One of the answers was accepted by the question author.
Azure Communication Service SMS are not delivering
When I use SMS sent from Try SMS., I get "SMS accepted successfully" but no SMS delivered since yesterday and in logs ACSSMSIncomingOperations says no records found and metrics have 28 requests. Insights have says "This query could not run…
asked 2024-05-10T04:07:49.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 73%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIQ%3C/text%3E%3C/svg%3E)
Imran QADIR BAKSH
0
Reputation points
accepted 2024-05-10T10:30:14.4766667+00:00
Imran QADIR BAKSH
0
Reputation points
0 answers
Alphanumeric Sender ID service is not available
Dear Support, I am writing regarding the inability to use the alphanumeric sender ID service (dynamic). I get this kind of error: "The alphanumeric sender ID service is currently only available for certain countries and subscription types. Please…
asked 2024-05-10T10:13:39.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 57.99999999999999%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jakub Prokopski
0
Reputation points
asked 2024-05-10T10:13:39.9833333+00:00
Jakub Prokopski
0
Reputation points
1 answer
How do I cancel my Microsoft account
How do I cancel my Microsoft account? It was my school account during my student days, and now that I have graduated, I can no longer log into this account. However, Azure is still making charges, so I want to cancel this account.
asked 2024-05-10T06:44:53.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 42%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
哲寬 沈
0
Reputation points
answered 2024-05-10T07:10:56.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 15%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIG%3C/text%3E%3C/svg%3E)
innovation gadget
0
Reputation points
1 answer
How do I get Azure Communication SMTP Settings
Hello, I am configuring azure communication services to enable smtp email sending on Mautic email marketing. How do I get the SMTP settings to connect to the Mautic platform?
asked 2024-04-30T10:35:19.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 9%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHW%3C/text%3E%3C/svg%3E)
Hassan Waqar
0
Reputation points
commented 2024-05-09T19:39:46.2766667+00:00
Grmacjon-MSFT
16,191
Reputation points
0 answers
"unauthorized" error when sending SMS message
I have a Canada number registered for sending SMS messages (regulatory doc approved). It has been working but no longer. Same Javascript program (basically just copy of MS-provided sample code), same access key etc. "Try SMS" in portal doesn't…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 61%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 76%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELJ%3C/text%3E%3C/svg%3E)
3 answers
How can I enable Chat communication between external users and Microsoft Teams users through the Teams desktop app ?
Hello Microsoft team, I've successfully integrated Microsoft Teams calling into my web application using Azure Communication Services and Microsoft Graph. However, I'm encountering difficulties enabling chat communication between external users…
asked 2024-04-12T17:21:52.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 90%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Satish Bellare
0
Reputation points
edited an answer 2024-05-09T12:54:02.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 92%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
ajkuma
22,521
Reputation points Microsoft Employee
1 answer
Unable to redeploy an Azure Communication Service resource after renaming the deployment
I have successfully been able to deploy an Azure Communication Service resource via bicep to my subscription. After renaming deployment in bicep, the deployment fails with the following…
asked 2024-05-09T09:46:27.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 48%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Martin Stewart
0
Reputation points
answered 2024-05-09T10:31:32.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 13%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Gowtham CP
385
Reputation points
1 answer
How I can request to increase the throttling limit for Email Communication Services to create a new MailFrom address?
I'm encountering an issue with creating a new MailFrom address in Email Communication Services. After investigation, I've discovered that my account is currently restricted by default throttling limits, preventing me from adding new MailFrom addresses or…
asked 2024-05-07T15:08:54.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 53%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Ajit Singh
0
Reputation points
answered 2024-05-09T05:35:45.7866667+00:00
Grmacjon-MSFT
16,191
Reputation points
0 answers
callsUpdate event not firing
Hi all, I was wondering how the callsUpdated event for the TeamsCallAgent worked in azure-communication-common. I tried subscribing for the event on the teamsCallAgent, in the same way that you can for the incomingCall event, but it never triggers. Not…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
694 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
2,886 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 34%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
1 answer
(turn on) not displaying in User engagement tracking in my custom domain
I couldn't activate User Engagement tracking in my custom domain provisioned on the Email Communication Service because the turn on button is not displaying
asked 2024-05-08T09:17:44.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 88%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
Vimalraj S
0
Reputation points
edited a comment 2024-05-08T11:10:15.3366667+00:00
VenkateshDodda-MSFT
18,771
Reputation points Microsoft Employee
1 answer
One of the answers was accepted by the question author.
Where can I find a tutorial to implement a video call with the "VideoTile" component?
Hello, I'm looking for resources to implement a video call with Azure's Communication UI Library. Specifically, I would like to know how to get the video stream of remote participants in a Teams meeting using the VideoTile component. Are there any…
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,154 questions
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
694 questions
asked 2024-04-04T14:01:54.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 78%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYC%3C/text%3E%3C/svg%3E)
Yossi Cahen
60
Reputation points
edited the question 2024-05-08T09:55:46.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 24%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
JimmyYang-MSFT
49,191
Reputation points Microsoft Vendor
0 answers
Azure Communication Service / Email - 550 5.1.1 response seems to be cached
We are using the email portion of Azure Communication Services to send email from an application. It is working to send from our own domain to everyone at a customer domain except for 1 user. It looks like we emailed the user before the account setup…
asked 2024-05-02T15:41:37.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 89%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
Dean Landry
0
Reputation points
edited a comment 2024-05-07T22:24:00.3833333+00:00
Grmacjon-MSFT
16,191
Reputation points
1 answer
CallEnded event doesn't trigger on call end but on ring end, alternatives?
I'm using the azure/communication-calling sdk in a react app from where users can receive teams calls. I'd like to subscribe to an event that notifies when a call has ended. From the microsoft documentation I understood that in an incoming call event,…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
694 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
2,886 questions
1 answer
Azure Communication Services, EmailDroppedAllRecipientsSuppressed
I have recently spun up a Azure Communications services, with an Email module. I have confirmed that an email can be sent to my coworkers email, but my email gets this error: EmailDroppedAllRecipientsSuppressed. I have checked the suppression list but it…
asked 2024-04-26T13:00:55.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 10%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Carter H
0
Reputation points
commented 2024-05-07T05:17:20.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 59%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
SnehaAgrawal-MSFT
18,366
Reputation points
1 answer
Azure Communications and HVE
Hello Azure Community, I'm Michael Stewart, a Systems Engineer, and I am seeking some insights and guidance regarding the recent updates to the Azure Communications High-Volume Email (HVE) service. As we prepare to integrate these changes, I have several…
asked 2024-05-03T17:10:02.7733333+00:00
Michael Stewart
0
Reputation points
answered 2024-05-07T05:10:48.4633333+00:00
brtrach-MSFT
15,261
Reputation points Microsoft Employee
1 answer
Does Azure Communication Service and Dynamics 365 Customer Service support MMS
I'm trying to demo SMS messaging in Dynamics Customer Service Omnichannel. Incoming text only message into D365 customer workspace is working. However, when I text an image (.jpg), it does not work. Using Twilio. Documentation states that attachments…
asked 2024-03-07T18:33:24.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 94%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Marjorie Holleran
0
Reputation points Microsoft Employee
commented 2024-05-02T17:34:21.9366667+00:00
Grmacjon-MSFT
16,191
Reputation points
6 answers
One of the answers was accepted by the question author.
Sending Mail in Azure
I was full of hope when I saw Azure Email Communication Service. But when I read more, https://learn.microsoft.com/en-us/azure/communication-services/concepts/email/sdk-features, I am not sure if I believe what I read. Azure Email Communication Service…
asked 2023-10-02T08:19:28.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 57.99999999999999%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
K. Kong
126
Reputation points
edited an answer 2024-05-02T09:13:03.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 27%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
Kaushik Dutta
0
Reputation points
1 answer
Does Azure Communication Services prevent failed emails from being resent?
hi Team, We're implementing ACS for our company and I'm curious if there are any mechanisms which are present to prevent a previous failed email from being resent. One use case we've encountered is that an employee has left the org. Till the time their…
asked 2024-05-02T07:53:42.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 28.000000000000004%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Karan Nanda
20
Reputation points
answered 2024-05-02T08:27:02.3166667+00:00
Gowtham CP
385
Reputation points