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Clarity Recordings in Real Time

After installing the tracking code, you can start viewing live recordings that recreate user interactions with your website/app. These include mouse movements, clicks/taps, scrolls, navigation, and many more. As you view user interactions, live recordings can help you understand the functionality of your website/app, identify user issues, and optimize the site/app's performance.

View live recordings

Once you install the code, you can view the list of live users as shown:

View number of live recordings.

You can also go to Project -> Recordings. The number of live users can be seen in the left panel as shown:

View your live recordings.

List of live recordings

As you expand it, you can view the list of live recordings.

List of live recordings.

The list also contains watched recordings that aren't currently live and are inactive for 5 minutes.

While watching a recording, you can see the Live label, which indicates the current user activity. To stream the most recent user activity, select the Go Live button.

Live label and go live button.

No live users

You might view No users online now if there aren't any live users.

No live recordings.

You're notified as soon as there's a live user or users, as shown:

Notifying a live user.

Dashboard data

You can also view the number of live and distinct user data in the dashboard. The data is updated automatically. Distinct users refer to the number of different users as detected by the unique first-party Clarity cookies that are set on the project domain over a selected period.

Live data in dashboard.

Supported filters

The following filters can be applied to live recordings:

Limitations

  • Currently, the following features aren't supported:

    • Adding a label to a live recording.
    • Creating Custom tags for a live recording.
    • Date filter with custom dates.
    • Download a live recording.
    • Favorite live recording.
    • Sharing a live recording.
    • Sort the live recordings.
    • View heatmaps from recordings.
  • Segments can be used with the supported filters.

FAQ

For answers to common questions, refer to the Setup FAQ.

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