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Entitlement entity reference

Defines the amount and type of support a customer should receive.

Added by: Service Solution

Messages

Message SDK class or method
Assign AssignRequest
Create CreateRequest or
Create
Delete DeleteRequest or
Delete
GrantAccess GrantAccessRequest
ModifyAccess ModifyAccessRequest
RenewEntitlement RenewEntitlementRequest
Retrieve RetrieveRequest or
Retrieve
RetrieveMultiple RetrieveMultipleRequest or
RetrieveMultiple
RetrievePrincipalAccess RetrievePrincipalAccessRequest
RetrieveSharedPrincipalsAndAccess RetrieveSharedPrincipalsAndAccessRequest
RevokeAccess RevokeAccessRequest
SetState SetStateRequest
Update UpdateRequest or
Update

Properties

Property Value
CollectionSchemaName Entitlements
DisplayCollectionName Entitlements
DisplayName Entitlement
EntitySetName entitlements
IsBPFEntity False
LogicalCollectionName entitlements
LogicalName entitlement
OwnershipType UserOwned
PrimaryIdAttribute entitlementid
PrimaryNameAttribute name
SchemaName Entitlement

Writable attributes

These attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

AllocationTypeCode

Property Value
Description Select the type of entitlement terms.
DisplayName Allocation Type
IsValidForForm True
IsValidForRead True
LogicalName allocationtypecode
RequiredLevel ApplicationRequired
Type Picklist

AllocationTypeCode Choices/Options

Value Label Description
0 Number of cases Number of cases
1 Number of hours Number of hours

CustomerId

Property Value
Description Choose a contact or account for which this entitlement has been defined.
DisplayName Customer
IsValidForForm True
IsValidForRead True
LogicalName customerid
RequiredLevel SystemRequired
Targets account,contact
Type Customer

CustomerIdType

Added by: Active Solution Solution

Property Value
Description
DisplayName Customer Type
IsValidForForm False
IsValidForRead True
LogicalName customeridtype
RequiredLevel ApplicationRequired
Type EntityName

DecreaseRemainingOn

Property Value
Description Select whether to decrease the remaining terms when the case is created or when it is resolved.
DisplayName Decrease Remaining On
IsValidForForm True
IsValidForRead True
LogicalName decreaseremainingon
RequiredLevel ApplicationRequired
Type Picklist

DecreaseRemainingOn Choices/Options

Value Label Description
0 Case Resolution
1 Case Creation

Description

Property Value
Description Type additional information to describe the Entitlement
DisplayName Description
Format TextArea
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName description
MaxLength 2000
RequiredLevel None
Type Memo

EmailAddress

Property Value
Description The primary email address for the entity.
DisplayName Email Address
FormatName Email
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName emailaddress
MaxLength 100
RequiredLevel None
Type String

EndDate

Property Value
DateTimeBehavior UserLocal
Description Enter the date when the entitlement ends.
DisplayName End Date
Format DateOnly
IsValidForForm True
IsValidForRead True
LogicalName enddate
RequiredLevel SystemRequired
Type DateTime

EntitlementId

Property Value
Description Unique identifier for entity instances
DisplayName Entitlement
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName entitlementid
RequiredLevel SystemRequired
Type Uniqueidentifier

EntitlementTemplateId

Property Value
Description Unique identifier for Entitlement Template associated with Entitlement.
DisplayName Entitlement Template
IsValidForForm True
IsValidForRead True
LogicalName entitlementtemplateid
RequiredLevel None
Targets entitlementtemplate
Type Lookup

ImportSequenceNumber

Property Value
Description Sequence number of the import that created this record.
DisplayName Import Sequence Number
Format None
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName importsequencenumber
MaxValue 2147483647
MinValue -2147483648
RequiredLevel None
Type Integer

IsDefault

Property Value
Description Shows whether this entitlement is the default one for the specified customer.
DisplayName Is Default
IsValidForForm True
IsValidForRead True
LogicalName isdefault
RequiredLevel ApplicationRequired
Type Boolean

IsDefault Choices/Options

Value Label Description
1 Yes
0 No

DefaultValue: 0

KbAccessLevel

Property Value
Description Select the access someone will have to the knowledge base on the portal.
DisplayName KB Access Level
IsValidForForm True
IsValidForRead True
LogicalName kbaccesslevel
RequiredLevel None
Type Picklist

KbAccessLevel Choices/Options

Value Label Description
0 Standard Standard
1 Premium Premium
2 None None

Name

Property Value
Description Type a meaningful name for the entitlement.
DisplayName Entitlement Name
FormatName Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName name
MaxLength 100
RequiredLevel ApplicationRequired
Type String

OverriddenCreatedOn

Property Value
DateTimeBehavior UserLocal
Description Date and time that the record was migrated.
DisplayName Record Created On
Format DateOnly
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName overriddencreatedon
RequiredLevel None
Type DateTime

OwnerId

Property Value
Description Owner Id
DisplayName Owner
IsValidForForm True
IsValidForRead True
LogicalName ownerid
RequiredLevel SystemRequired
Targets systemuser,team
Type Owner

OwnerIdType

Added by: Active Solution Solution

Property Value
Description Owner Id Type
DisplayName
IsValidForForm False
IsValidForRead True
LogicalName owneridtype
RequiredLevel None
Type EntityName

ProcessId

Property Value
Description Contains the id of the process associated with the entity.
DisplayName Process Id
IsValidForForm False
IsValidForRead True
LogicalName processid
RequiredLevel None
Type Uniqueidentifier

RemainingTerms

Property Value
Description Type the total number of entitlement terms that are left.
DisplayName Remaining Terms
IsValidForForm True
IsValidForRead True
LogicalName remainingterms
MaxValue 100000000000
MinValue -100000000000
Precision 2
RequiredLevel None
Type Decimal

RestrictCaseCreation

Property Value
Description Tells whether case creation is restricted based on entitlement terms.
DisplayName Restrict based on entitlement terms
IsValidForForm True
IsValidForRead True
LogicalName restrictcasecreation
RequiredLevel ApplicationRequired
Type Boolean

RestrictCaseCreation Choices/Options

Value Label Description
1 Yes
0 No

DefaultValue: 0

SLAId

Property Value
Description Choose the service level agreement (SLA) associated with the entitlement.
DisplayName SLA
IsValidForForm True
IsValidForRead True
LogicalName slaid
RequiredLevel None
Targets sla
Type Lookup

StageId

Property Value
Description Contains the id of the stage where the entity is located.
DisplayName Stage Id
IsValidForForm False
IsValidForRead True
LogicalName stageid
RequiredLevel None
Type Uniqueidentifier

StartDate

Property Value
DateTimeBehavior UserLocal
Description Enter the date when the entitlement starts.
DisplayName Start Date
Format DateOnly
IsValidForForm True
IsValidForRead True
LogicalName startdate
RequiredLevel SystemRequired
Type DateTime

StateCode

Property Value
Description For internal use only.
DisplayName Status
IsValidForCreate False
IsValidForForm True
IsValidForRead True
LogicalName statecode
RequiredLevel None
Type State

StateCode Choices/Options

Value Label DefaultStatus InvariantName
0 Draft 0 Draft
1 Active 1 Active
2 Cancelled 2 Cancelled
3 Expired 3 Expired
4 Waiting 1200 Waiting

StatusCode

Property Value
Description Select the reason code that explains the status of the entitlement.
DisplayName Status Code
IsValidForForm True
IsValidForRead True
LogicalName statuscode
RequiredLevel None
Type Status

StatusCode Choices/Options

Value Label State
0 Draft 0
1 Active 1
2 Cancelled 2
3 Expired 3
1200 Waiting 4

TimeZoneRuleVersionNumber

Property Value
Description For internal use only.
DisplayName Time Zone Rule Version Number
Format None
IsValidForForm False
IsValidForRead True
LogicalName timezoneruleversionnumber
MaxValue 2147483647
MinValue -1
RequiredLevel None
Type Integer

TotalTerms

Property Value
Description Type the total number of entitlement terms.
DisplayName Total Terms
IsValidForForm True
IsValidForRead True
LogicalName totalterms
MaxValue 100000000000
MinValue 0
Precision 2
RequiredLevel None
Type Decimal

TransactionCurrencyId

Property Value
Description Unique identifier of the currency associated with the contact.
DisplayName Currency
IsValidForForm True
IsValidForRead True
LogicalName transactioncurrencyid
RequiredLevel None
Targets transactioncurrency
Type Lookup

TraversedPath

Property Value
Description A comma separated list of string values representing the unique identifiers of stages in a Business Process Flow Instance in the order that they occur.
DisplayName Traversed Path
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName traversedpath
MaxLength 1250
RequiredLevel None
Type String

UTCConversionTimeZoneCode

Property Value
Description Time zone code that was in use when the record was created.
DisplayName UTC Conversion Time Zone Code
Format None
IsValidForForm False
IsValidForRead True
LogicalName utcconversiontimezonecode
MaxValue 2147483647
MinValue -1
RequiredLevel None
Type Integer

Read-only attributes

These attributes return false for both IsValidForCreate or IsValidForUpdate. Listed by SchemaName.

AccountId

Property Value
Description Unique identifier for Account associated with Entitlement.
DisplayName Account
IsValidForForm False
IsValidForRead True
LogicalName accountid
RequiredLevel None
Targets account
Type Lookup

AccountIdName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName accountidname
MaxLength 450
RequiredLevel None
Type String

AccountIdYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName accountidyominame
MaxLength 450
RequiredLevel None
Type String

ContactId

Property Value
Description Unique identifier for Contact associated with Entitlement.
DisplayName Contact
IsValidForForm False
IsValidForRead True
LogicalName contactid
RequiredLevel None
Targets contact
Type Lookup

ContactIdName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName contactidname
MaxLength 100
RequiredLevel None
Type String

ContactIdYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName contactidyominame
MaxLength 100
RequiredLevel None
Type String

CreatedBy

Property Value
Description Unique identifier of the user who created the record.
DisplayName Created By
IsValidForForm True
IsValidForRead True
LogicalName createdby
RequiredLevel None
Targets systemuser
Type Lookup

CreatedByName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdbyname
MaxLength 100
RequiredLevel None
Type String

CreatedByYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdbyyominame
MaxLength 100
RequiredLevel None
Type String

CreatedOn

Property Value
DateTimeBehavior UserLocal
Description Date and time when the record was created.
DisplayName Created On
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName createdon
RequiredLevel None
Type DateTime

CreatedOnBehalfBy

Property Value
Description Unique identifier of the delegate user who created the entitlement.
DisplayName Created By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName createdonbehalfby
RequiredLevel None
Targets systemuser
Type Lookup

CreatedOnBehalfByName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdonbehalfbyname
MaxLength 100
RequiredLevel None
Type String

CreatedOnBehalfByYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdonbehalfbyyominame
MaxLength 100
RequiredLevel None
Type String

CustomerIdName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName customeridname
MaxLength 160
RequiredLevel ApplicationRequired
Type String

CustomerIdYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName customeridyominame
MaxLength 450
RequiredLevel None
Type String

EntitlementTemplateIdName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName entitlementtemplateidname
MaxLength 100
RequiredLevel None
Type String

ExchangeRate

Property Value
Description Exchange rate for the currency associated with the contact with respect to the base currency.
DisplayName Exchange Rate
IsValidForForm True
IsValidForRead True
LogicalName exchangerate
MaxValue 100000000000
MinValue 0.0000000001
Precision 10
RequiredLevel None
Type Decimal

ModifiedBy

Property Value
Description Unique identifier of the user who modified the record.
DisplayName Modified By
IsValidForForm True
IsValidForRead True
LogicalName modifiedby
RequiredLevel None
Targets systemuser
Type Lookup

ModifiedByName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedbyname
MaxLength 100
RequiredLevel None
Type String

ModifiedByYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedbyyominame
MaxLength 100
RequiredLevel None
Type String

ModifiedOn

Property Value
DateTimeBehavior UserLocal
Description Date and time when the record was modified.
DisplayName Modified On
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName modifiedon
RequiredLevel None
Type DateTime

ModifiedOnBehalfBy

Property Value
Description Unique identifier of the delegate user who modified the record.
DisplayName Modified By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName modifiedonbehalfby
RequiredLevel None
Targets systemuser
Type Lookup

ModifiedOnBehalfByName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedonbehalfbyname
MaxLength 100
RequiredLevel None
Type String

ModifiedOnBehalfByYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedonbehalfbyyominame
MaxLength 100
RequiredLevel None
Type String

OwnerIdName

Property Value
Description Name of the owner
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName owneridname
MaxLength 100
RequiredLevel None
Type String

OwnerIdYomiName

Property Value
Description Yomi name of the owner
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName owneridyominame
MaxLength 100
RequiredLevel None
Type String

OwningBusinessUnit

Property Value
Description Unique identifier for the business unit that owns the record
DisplayName Owning Business Unit
IsValidForForm False
IsValidForRead True
LogicalName owningbusinessunit
RequiredLevel None
Targets businessunit
Type Lookup

OwningTeam

Property Value
Description Unique identifier for the team that owns the record.
DisplayName Owning Team
IsValidForForm False
IsValidForRead True
LogicalName owningteam
RequiredLevel None
Targets team
Type Lookup

OwningUser

Property Value
Description Unique identifier for the user that owns the record.
DisplayName Owning User
IsValidForForm False
IsValidForRead True
LogicalName owninguser
RequiredLevel None
Targets systemuser
Type Lookup

SLAIdName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName slaidname
MaxLength 100
RequiredLevel None
Type String

TransactionCurrencyIdName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName transactioncurrencyidname
MaxLength 100
RequiredLevel None
Type String

VersionNumber

Property Value
Description Version Number
DisplayName Version Number
IsValidForForm False
IsValidForRead True
LogicalName versionnumber
MaxValue 9223372036854775807
MinValue -9223372036854775808
RequiredLevel None
Type BigInt

One-To-Many Relationships

Listed by SchemaName.

entitlement_ActivityPointers

Added by: System Solution Solution

Same as the entitlement_ActivityPointers many-to-one relationship for the activitypointer entity.

Property Value
ReferencingEntity activitypointer
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlement_ActivityPointers
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

Entitlement_SyncErrors

Added by: System Solution Solution

Same as the Entitlement_SyncErrors many-to-one relationship for the syncerror entity.

Property Value
ReferencingEntity syncerror
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName Entitlement_SyncErrors
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: Cascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

entitlement_ActivityParties

Added by: System Solution Solution

Same as the entitlement_ActivityParties many-to-one relationship for the activityparty entity.

Property Value
ReferencingEntity activityparty
ReferencingAttribute partyid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlement_ActivityParties
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

entitlement_AsyncOperations

Added by: System Solution Solution

Same as the entitlement_AsyncOperations many-to-one relationship for the asyncoperation entity.

Property Value
ReferencingEntity asyncoperation
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable False
ReferencedEntityNavigationPropertyName entitlement_AsyncOperations
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

Entitlement_MailboxTrackingFolder

Added by: System Solution Solution

Same as the Entitlement_MailboxTrackingFolder many-to-one relationship for the mailboxtrackingfolder entity.

Property Value
ReferencingEntity mailboxtrackingfolder
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName Entitlement_MailboxTrackingFolder
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: Cascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

entitlement_ProcessSession

Added by: System Solution Solution

Same as the entitlement_ProcessSession many-to-one relationship for the processsession entity.

Property Value
ReferencingEntity processsession
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlement_ProcessSession
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

entitlement_BulkDeleteFailures

Added by: System Solution Solution

Same as the entitlement_BulkDeleteFailures many-to-one relationship for the bulkdeletefailure entity.

Property Value
ReferencingEntity bulkdeletefailure
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable False
ReferencedEntityNavigationPropertyName entitlement_BulkDeleteFailures
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

entitlement_PrincipalObjectAttributeAccesses

Added by: System Solution Solution

Same as the entitlement_PrincipalObjectAttributeAccesses many-to-one relationship for the principalobjectattributeaccess entity.

Property Value
ReferencingEntity principalobjectattributeaccess
ReferencingAttribute objectid
IsHierarchical False
IsCustomizable False
ReferencedEntityNavigationPropertyName entitlement_PrincipalObjectAttributeAccesses
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

entitlement_Appointments

Added by: System Solution Solution

Same as the entitlement_Appointments many-to-one relationship for the appointment entity.

Property Value
ReferencingEntity appointment
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlement_Appointments
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: NoCascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

entitlement_Emails

Added by: System Solution Solution

Same as the entitlement_Emails many-to-one relationship for the email entity.

Property Value
ReferencingEntity email
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlement_Emails
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: NoCascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

entitlement_Faxes

Added by: System Solution Solution

Same as the entitlement_Faxes many-to-one relationship for the fax entity.

Property Value
ReferencingEntity fax
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlement_Faxes
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: NoCascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

entitlement_Letters

Added by: System Solution Solution

Same as the entitlement_Letters many-to-one relationship for the letter entity.

Property Value
ReferencingEntity letter
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlement_Letters
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: NoCascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

entitlement_PhoneCalls

Added by: System Solution Solution

Same as the entitlement_PhoneCalls many-to-one relationship for the phonecall entity.

Property Value
ReferencingEntity phonecall
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlement_PhoneCalls
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: NoCascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

entitlement_Tasks

Added by: System Solution Solution

Same as the entitlement_Tasks many-to-one relationship for the task entity.

Property Value
ReferencingEntity task
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlement_Tasks
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: NoCascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

entitlement_RecurringAppointmentMasters

Added by: System Solution Solution

Same as the entitlement_RecurringAppointmentMasters many-to-one relationship for the recurringappointmentmaster entity.

Property Value
ReferencingEntity recurringappointmentmaster
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlement_RecurringAppointmentMasters
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: NoCascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

entitlement_SocialActivities

Added by: System Solution Solution

Same as the entitlement_SocialActivities many-to-one relationship for the socialactivity entity.

Property Value
ReferencingEntity socialactivity
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlement_SocialActivities
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: NoCascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

entitlement_connections1

Added by: System Solution Solution

Same as the entitlement_connections1 many-to-one relationship for the connection entity.

Property Value
ReferencingEntity connection
ReferencingAttribute record1id
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlement_connections1
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 100
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

entitlement_connections2

Added by: System Solution Solution

Same as the entitlement_connections2 many-to-one relationship for the connection entity.

Property Value
ReferencingEntity connection
ReferencingAttribute record2id
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlement_connections2
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

entitlement_Annotations

Added by: System Solution Solution

Same as the entitlement_Annotations many-to-one relationship for the annotation entity.

Property Value
ReferencingEntity annotation
ReferencingAttribute objectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlement_Annotations
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: NoCascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

entitlement_IncidentResolutions

Same as the entitlement_IncidentResolutions many-to-one relationship for the incidentresolution entity.

Property Value
ReferencingEntity incidentresolution
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlement_IncidentResolutions
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: NoCascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

entitlement_ServiceAppointments

Same as the entitlement_ServiceAppointments many-to-one relationship for the serviceappointment entity.

Property Value
ReferencingEntity serviceappointment
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlement_ServiceAppointments
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: RemoveLink
Merge: NoCascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

entitlement_cases

Same as the entitlement_cases many-to-one relationship for the incident entity.

Property Value
ReferencingEntity incident
ReferencingAttribute entitlementid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlement_cases
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 10000
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

entitlement_entitlementchannel_EntitlementId

Same as the entitlement_entitlementchannel_EntitlementId many-to-one relationship for the entitlementchannel entity.

Property Value
ReferencingEntity entitlementchannel
ReferencingAttribute entitlementid
IsHierarchical False
IsCustomizable False
ReferencedEntityNavigationPropertyName entitlement_entitlementchannel_EntitlementId
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

entitlement_DuplicateBaseRecord

Added by: System Solution Solution

Same as the entitlement_DuplicateBaseRecord many-to-one relationship for the duplicaterecord entity.

Property Value
ReferencingEntity duplicaterecord
ReferencingAttribute baserecordid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlement_DuplicateBaseRecord
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

entitlement_DuplicateMatchingRecord

Added by: System Solution Solution

Same as the entitlement_DuplicateMatchingRecord many-to-one relationship for the duplicaterecord entity.

Property Value
ReferencingEntity duplicaterecord
ReferencingAttribute duplicaterecordid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlement_DuplicateMatchingRecord
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

entitlement_OpportunityCloses

Added by: Sales Solution

Same as the entitlement_OpportunityCloses many-to-one relationship for the opportunityclose entity.

Property Value
ReferencingEntity opportunityclose
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlement_OpportunityCloses
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: NoCascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

entitlement_OrderCloses

Added by: Sales Solution

Same as the entitlement_OrderCloses many-to-one relationship for the orderclose entity.

Property Value
ReferencingEntity orderclose
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlement_OrderCloses
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: NoCascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

entitlement_QuoteCloses

Added by: Sales Solution

Same as the entitlement_QuoteCloses many-to-one relationship for the quoteclose entity.

Property Value
ReferencingEntity quoteclose
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlement_QuoteCloses
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: NoCascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

Many-To-One Relationships

Each Many-To-One relationship is defined by a corresponding One-To-Many relationship with the related entity. Listed by SchemaName.

lk_entitlement_createdby

Added by: System Solution Solution

See the lk_entitlement_createdby one-to-many relationship for the systemuser entity.

lk_entitlement_createdonbehalfby

Added by: System Solution Solution

See the lk_entitlement_createdonbehalfby one-to-many relationship for the systemuser entity.

lk_entitlement_modifiedby

Added by: System Solution Solution

See the lk_entitlement_modifiedby one-to-many relationship for the systemuser entity.

lk_entitlement_modifiedonbehalfby

Added by: System Solution Solution

See the lk_entitlement_modifiedonbehalfby one-to-many relationship for the systemuser entity.

user_entitlement

Added by: System Solution Solution

See the user_entitlement one-to-many relationship for the systemuser entity.

team_entitlement

Added by: System Solution Solution

See the team_entitlement one-to-many relationship for the team entity.

business_unit_entitlement

Added by: System Solution Solution

See the business_unit_entitlement one-to-many relationship for the businessunit entity.

processstage_Entitlement

Added by: System Solution Solution

See the processstage_Entitlement one-to-many relationship for the processstage entity.

account_entitlement_Account

Added by: System Solution Solution

See the account_entitlement_Account one-to-many relationship for the account entity.

account_entitlement_Customer

Added by: System Solution Solution

See the account_entitlement_Customer one-to-many relationship for the account entity.

contact_entitlement_ContactId

Added by: System Solution Solution

See the contact_entitlement_ContactId one-to-many relationship for the contact entity.

contact_entitlement_Customer

Added by: System Solution Solution

See the contact_entitlement_Customer one-to-many relationship for the contact entity.

entitlementtemplateid_RelationShip

See the entitlementtemplateid_RelationShip one-to-many relationship for the entitlementtemplate entity.

sla_entitlement

Added by: System Solution Solution

See the sla_entitlement one-to-many relationship for the sla entity.

TransactionCurrency_Entitlement

Added by: System Solution Solution

See the TransactionCurrency_Entitlement one-to-many relationship for the transactioncurrency entity.

Many-To-Many Relationships

Relationship details provided where the Entitlement entity is the first entity in the relationship. Listed by SchemaName.

entitlementcontacts_association

See the entitlementcontacts_association many-to-many relationship for the contact entity.

product_entitlement_association

See the product_entitlement_association many-to-many relationship for the product entity.

See also

About the Entity Reference
Web API EntityType Reference