ICtiCallStateManager.CallItemEvent Event
Definition
Important
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Raised when a call item event is raised.
public:
event EventHandler<Microsoft::Uii::Desktop::Cti::Core::CtiCoreEventArgs ^> ^ CallItemEvent;event EventHandler<Microsoft.Uii.Desktop.Cti.Core.CtiCoreEventArgs> CallItemEvent;member this.CallItemEvent : EventHandler<Microsoft.Uii.Desktop.Cti.Core.CtiCoreEventArgs> Event CallItemEvent As EventHandler(Of CtiCoreEventArgs) Event Type
Remarks
A Call Item Event could be an inbound chat event, email event, video event , etc. This will pass the vendor specific data to the upstream system to allow the call state manager to make a decision.