How to enable an Ingenico i6550 device in Microsoft Dynamics Retail Management System Store Operations 2.0

This article describes how to enable an Ingenico i6550 device in Microsoft Dynamics Retail Management System (RMS) Store Operations 2.0.

Applies to:   Microsoft Dynamics GP
Original KB number:   935588

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To enable an Ingenico i6550 device in Store Operations, follow these steps.

Step 1 - Install the OPOS drivers

To install the OLE for Point of Sale (OPOS) drivers, follow these steps:

  1. Download the OPOS driver file for the Ingenico i6550 device.

  2. Create a folder, and then name this folder Ingenico Files.

  3. Extract the files from the driver file that you downloaded in step 1. Extract the files to the Ingenico Files folder.

  4. Create a folder, and then name this folder Ingenico_6550.

  5. Extract the files from the SL00031-02.30-0 (Build 2).zip file to the Ingenico_6550 folder.

  6. In the Ingenico_6550 folder, double-click the OPOS for the Ingenico i6XXX file to start the installation wizard.

  7. Select Accept, and then select Next.

  8. Select Custom, and then select Next.

  9. Select the following check boxes:

    • Ingenico-specific Controls
    • Control Panel Application
    • OPOS Service Objects for the Ingenico 6XXX
  10. Clear the OPOS Control Objects check box.

    Note

    If you install these OPOS control objects, the Microsoft Dynamics RMS control objects will be overwritten. Therefore, you may have to reinstall the Microsoft Dynamics RMS control objects.

  11. Select Next, and then select Install.

  12. After the installation process is complete, select Finish.

Step 2 - Configure the "Ingenico i6550" device

  1. Select Start, point to All Programs, point to Ingenico, point to OPOS for the Ingenico 6XXX, and then select Ingenico 6XXX Setup.
  2. In the Device Connection Type list, select USB Device.
  3. In the Signature Format list, select UPOS Point Array.
  4. In the Device Model list, select 6550.
  5. In the Line Display Mode list, select 10X30.
  6. Select the Enable Backlight to Power Off During Inactivity check box.
  7. Clear the Allow Bitmap Background on Signature Form check box.
  8. Select OK.

Step 3 - Configure the "signature capture" form

  1. In the Ingenico Files folder, extract the following files from the Ingenico 6550 OPOS Sig Cap Form.zip file:

    • 6550BeginCapRegEntry.txt

    • Sig6550.icgExtract these files to the following folder:

      C:\Program Files\Ingenico

  2. Select Start, select Run, type regedit, and then select OK.

  3. In Registry Editor, locate and then select the following registry subkey:

    HKEY_LOCAL_MACHINE\SOFTWARE\OLEforRetail\ServiceOPOS\SignatureCapture\ING6XXX

  4. In Registry Editor, point to New on the Edit menu, and then select String Value.

  5. Type sig6550, and then press ENTER.

  6. Double-click the sig6550 entry.

  7. In the Value data field, type the path of the folder in which the form is located.

    Note

    Typically, the path is as follows:
    C:\Program Files\Ingenico\sig6550.icg

  8. Select OK.

Step 4 - Enable the "Ingenico i6550" device in Store Operations

  1. In Store Operations Manager, select Database, point to Registers, and then select Register List.

  2. Select the register on which you want to enable the device, and then select Properties.

  3. In the Register Properties dialog box, select the PIN Pad tab.

  4. Selectt the PIN Pad is enabled for this register check box.

  5. In the OPOS device name field, type Ing6XXX.

  6. In the Transaction host field, type 0, and then select OK.

    Note

    Before you can use the PIN pad to process debit cards in Store Operations, the preferred acquirer must insert all the PIN pads. For more information, contact the preferred acquirer.

  7. Select the MSR tab.

  8. Select the Magnetic stripe reader is enabled for this register check box.

  9. In the OPOS device name field, type Ing6XXX, and then select OK.

  10. Select the Signature Capt. tab.

  11. Select the Signature capture device is enabled for this register check box.

  12. In the OPOS device name field, type Ing6XXX.

  13. In the Form name field, type sig6550, and then select OK.

    Note

    You cannot enable the "Real time capture" feature because the "Ingenico i6550" device does not support this feature.

  14. If you are currently not using a pole display for the register, you can enable the Ingenico i6550 device for the Pole Display function. To do this, select the Pole Display tab, select the Pole display is enabled for this register check box, type Ing6XXX in the OPOS device name field, and then select OK.

    Note

    You may experience some performance problems if you enable the "Ingenico i6550" device for the Pole Display function because the Pole Display function is currently not supported by the "Ingenico i6550" device.