Hi @Carl Picciotto
Could you please check these two boxes after Microsoft Edge Update and try again?
If it still doesn't work, you could try the following methods:
- First, check your network connection and network adapter settings.
- Microsoft Edge Update might be blocked by your firewall. To troubleshoot:
- Open Windows Security settings.
- Select Firewall & network protection > Allow an app through firewall.
- Select Change settings > Allow another app.
- Add “%ProgramFiles(x86)%\Microsoft\EdgeUpdate<version>\MicrosoftEdgeUpdate.exe” for 64-bit machines or “%ProgramFiles(x86)%\Microsoft\EdgeUpdate\MicrosoftEdgeUpdate.exe” for 32-bit machines where <version> is the highest number in the "Edge Update" folder. For example, “%ProgramFiles(x86)%\Microsoft\EdgeUpdate\1.3.111.19\MicrosoftEdgeUpdate.exe”.
- Make sure your Background Intelligent Transfer Service (BITS) is turned on:
- In the search box on the taskbar, type Control Panel, then select it from the results.
- Select System and Security > Administrative Tools, choose Services from the list, and then choose Background Intelligent Transfer Service from the list.
- On the General tab, under Startup type, choose Automatic (Delayed Start), and then select OK.
- If updating these settings doesn't resolve the problem, try reinstalling Microsoft Edge.
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Regards,
Yu Zhou