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Answer the following questions to see what you've learned.

1.

Your organization wants to use agreements for automatically creating work orders and bookings. Which of the following scenarios would be best for using agreements?

Sometimes sending invoices once a month, and other times every other month

Performing quarterly maintenance for two years

Creating a work order every three months, skipping two months, and continuing

Providing detailed tracking information on resources, equipment, tools, and more

2.

You're creating an agreement for a service customer. You want the agreement to automatically create and schedule work orders. Which of the following statements are true about creating work orders and bookings by using agreements?

Work orders that are created automatically by the agreement can't be edited.

Work orders that are created automatically by the agreement must also be scheduled automatically.

The agreement must be activated before automatic creation can occur.

3.

You want to ensure that, when work orders are created by an agreement, any products, services, and tasks are automatically added to the work order. What do you need to specify to have this information automatically included in the work order that's generated?

Work order type

Work order status

Incident

Priority

You must answer all questions before checking your work.

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