Summary
You've learned about the importance of developing cognitive flexibility. You've used cognitive flexibility to expand the outlook of the participants in the training workshop and to help them overcome their challenges.
The workshop participants now feel more comfortable about their organization deploying new software tools. They also feel more confident about learning the new tools and addressing any issues that might arise when they use them.
By applying cognitive flexibility in challenging situations, you can help others to persist in difficult challenges and improve their tech resilience.