Create surveys with Dynamics 365 Customer Voice

Intermediate
Functional Consultant
Business User
Dynamics 365
Customer Voice

Capture, analyze, and act on customer and employee feedback. This learning path covers creating a survey project, creating a survey, sending surveys, automating surveys, and analyzing survey data.

Prerequisites

  • None

Modules in this learning path

Learn how to create a survey project with Dynamics 365 Customer Voice.

Obtain customer feedback to make smarter business decisions. Get started with creating surveys in this module.

Learn about the various methods that Dynamics 365 Customer Voice provides to help you send powerful surveys to capture feedback from customers and employees.

Create a personalized and automated customer feedback experience by using Microsoft Power Automate.

In this module, learn how to embed your survey into your website.

Learn how to create reports and dashboards from your Dynamics 365 Customer Voice data by using Microsoft Power BI.