Configure the limit on personal greetings for Outlook Voice Access users in Exchange Server
Applies to: Exchange Server 2013, Exchange Server 2016
The Limit on personal greetings (minutes) setting enables you to enter the maximum number of minutes that users associated with the Unified Messaging (UM) mailbox policy can use to record their voice mail greetings. This setting applies to both their standard voice mail and their Out of Office voice mail greetings. By default, the maximum greeting duration is set to 5 minutes. However, you can configure the maximum greeting duration to any setting between 1 and 10 minutes.
For additional management tasks related to UM mailbox policies, see UM mailbox policy procedures.
What do you need to know before you begin?
Estimated time to complete: Less than 1 minute.
You need to be assigned permissions before you can do this procedure or procedures. To see what permissions you need, see the "UM mailbox policies" entry in the Unified Messaging permissions topic.
Before you do these procedures, confirm that a UM dial plan has been created. For detailed steps, see Create a UM dial plan.
Before you do these procedures, confirm that a UM mailbox policy has been created. For detailed steps, see Create a UM mailbox policy.
For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard shortcuts for the Exchange admin center in Exchange 2013.
Tip
Having problems? Ask for help in the Exchange forums. Visit the forums at Exchange Server.
Use the EAC to change the maximum greeting duration
In the EAC, navigate to Unified Messaging > UM dial plans. In the list view, select the UM dial plan you want to modify, and then on the toolbar, click Edit
.On the UM Dial Plan page, under UM Mailbox Policies, select the UM mailbox policy you want to manage, and then on the toolbar, click Edit
.On the UM mailbox policy page > General, under Limit on personal greetings (minutes), enter the length of time, in minutes, allowed for personal greetings for voice mail users.
Click Save.
Use the Shell to change the maximum greeting duration
This example configures the maximum greeting duration on the UM mailbox policy MyUMMailboxPolicy to 3 minutes.
Set-UMMailboxPolicy -identity MyUMMailboxPolicy MaxGreetingDuration 3