Configure Voice Mail Preview partner services for users in Exchange Server
Applies to: Exchange Server 2013, Exchange Server 2016
You can configure a Voice Mail Preview partner on a Unified Messaging (UM) mailbox policy. After you've configured Voice Mail Preview partner settings, such as the Voice Mail Preview partner ID and Voice Mail Preview partner address, on a UM mailbox policy, the settings you configure will apply to all UM-enabled users who are linked with that mailbox policy.
Note
You must use the Shell to configure a Voice Mail Preview partner.
For additional management tasks related to UM mailbox policies, see UM mailbox policy procedures.
What do you need to know before you begin?
Estimated time to complete: 5 minutes.
You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the "UM mailbox policies" entry in the Unified Messaging permissions topic.
Before you perform these procedures, confirm that a UM dial plan has been created. For detailed steps, see Create a UM dial plan.
Before you perform these procedures, confirm that a UM mailbox policy has been created. For detailed steps, see Create a UM mailbox policy.
For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard shortcuts for the Exchange admin center in Exchange 2013.
Tip
Having problems? Ask for help in the Exchange forums. Visit the forums at Exchange Server.
Step 1: Sign up with a partner service
To find the list of certified partners and detailed instructions for how to sign up, see Voice Mail Preview advisor or see the Microsoft Solution Providers website. After you've signed up, the Voice Mail Preview partner will provide you a partner ID and the SMTP address to use to forward the voice messages.
In Step 2, you'll apply the Partner ID and SMTP address you acquired in Step 1 to the required UM mailbox policies.
Step 2: Set the Voice Mail Preview partner address and ID
This example sets the Voice Mail Preview partner address to exumvmp@fabrikam.com and the Voice Mail Preview partner ID to CON123-2010 on a UM mailbox policy named MyUMMailboxPolicy.
Set-UMMailboxPolicy -identity MyUMMailboxPolicy -VoiceMailPreviewPartnerAddress exumvmp@fabrikam.com
-VoiceMailPreviewPartnerAssignedID CON123-2010
Step 3: Configure advanced Voice Mail Preview partner settings
If the partner requires custom settings, you may want to set two additional parameters for a Voice Mail Preview partner as follows:
VoiceMailPreviewPartnerMaxMessageDuration
VoiceMailPreviewPartnerMaxDeliveryDelay
This example sets the maximum message duration to 300 seconds (5 minutes) and the maximum delivery delay to 600 seconds (10 minutes) on a UM mailbox policy named MyUMMailboxPolicy.
Set-UMMailboxPolicy -identity MyUMMailboxPolicy -VoiceMailPreviewPartnerMaxMessageDuration 300 -VoiceMailPreviewPartnerMaxDeliveryDelay 600
Step 4: Assign a UM-enabled user to the UM mailbox policy for a Voice Mail Preview partner
If you want to configure the Voice Mail Preview partner service for some, but not all, UM-enabled users in a UM dial plan, you must create a new UM mailbox policy and configure the partner settings. When you've finished, you can apply the new policy to selected UM-enabled users. For more information about how to assign a UM-enabled user to a UM mailbox policy, see the following topics:
For more information about the Voice Mail Preview partner program, see Voice Mail Preview advisor.