Updated Product Servicing Policy for SharePoint Server 2019
During mainstream support, Microsoft releases new Public Update (PU) builds for SharePoint Server 2019 each month that contain the latest functionality, performance, and stability improvements for the product. To ensure that customers have a high-quality experience, Microsoft is adopting the following product servicing policy for SharePoint Server 2019.
All SharePoint Server 2019 builds will be supported for at least one year from its release date. Microsoft will update the minimum supported build of SharePoint Server 2019 on each anniversary of General Availability (GA). Customers must be running that build or higher to remain supported. If a customer contacts Microsoft support and their farm is not running the minimum supported build or higher, they will be asked to upgrade to that build before support can be offered.
The product servicing policy timeline for SharePoint Server 2019 is described in the table below:
|SharePoint Server 2019||Support End Date|
|RTM (16.0.10337.12109) - October 2019 Public Update
|November 2019 Public Update - October 2020 Public Update
|November 2020 Public Update - October 2021 Public Update
|November 2021 Public Update - October 2022 Public Update
|November 2022 Public Update - October 2023 Public Update
|November 2023 Public Update - all future Public Updates
Frequently Asked Question
*Question: Why is Microsoft doing this?
Answer: Previously, servicing for SharePoint was tied to specific types of releases - the initial RTM release and service packs. However, Microsoft has no plans to release new service packs for SharePoint and will instead only update SharePoint by way of monthly Public Updates. This new servicing policy ensures that customers are running a build that contains fixes for the most common issues that customers have been reporting to us, even if there are no additional service packs released.
Question: Will Microsoft release service packs for SharePoint Server 2019?
Answer: No, Microsoft has no plans to release service packs for SharePoint Server 2019. Functionality, performance, and stability improvements for SharePoint Server 2019 will be delivered by way of our monthly Public Updates.
Question: Where can I find the Public Updates for SharePoint Server 2019?
Answer: The current list of Public Updates for SharePoint Server 2019 can be found in our SharePoint Updates article.
Question: Do the monthly Public Updates contain all of the fixes included in the previous Public Updates?
Answer: Yes, the monthly Public Updates are cumulative. Each Public Update contains all of the fixes provided in the previous Public Updates.
Question: Do I need to install an earlier Public Update before I can install the latest Public Update?
Answer: No, you don't need to install an earlier Public Update before you install the latest Public Update. You can install any Public Update directly on an RTM installation, or on top of any previous Public Update.
Question: Should I install the monthly Public Updates for SharePoint Server 2019 immediately or should I install them only if they contain a fix for a specific issue I'm having?
Answer: Microsoft recommends that all customers install Public Updates for SharePoint Server 2019 as soon as they become available. Microsoft performs rigorous validation of each Public Update, both internally and with a select set of partners and customers before it is released to ensure it has the highest quality.
Question: Why is the product lifecycle for SharePoint Server 2019 shorter than 10 years?
Answer: As previously announced in KB article 4086137, the Microsoft Office 2019 family of products will provide 5 years of mainstream support, followed by 2 years of extended support. This will allow Microsoft to better support our customers as we rapidly innovate these products and cloud services. SharePoint Server 2016 was released later than the other products in the Microsoft Office 2016 family and therefore has a later extended support end date. To ensure that SharePoint Server 2019 doesn't end support earlier than previous versions of SharePoint Server, SharePoint Server 2019 will align its extended support end date with the SharePoint Server 2016 extended support end date.
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