Sharing errors in SharePoint and OneDrive
This article covers the different errors that you might come across when sharing files or folders from SharePoint or OneDrive in Microsoft 365. You need to be a Global Administrator or SharePoint Administrator in your organization to fix these errors. If you aren't an administrator, contact your help desk and give them your error code.
Note that changing these settings changes the types of external sharing that are allowed in your organization. In some cases, these settings may have been set by someone in your organization for business reasons.
OSE201
Error OSE201 indicates external sharing is turned off for all of your SharePoint and OneDrive sites.
First, change the external sharing setting for your organization:
Go to Sharing in the SharePoint admin center, and sign in with an account that has admin permissions for your organization.
Note
If you have Office 365 operated by 21Vianet (China), sign in to the Microsoft 365 admin center, then browse to the SharePoint admin center and open the Sharing page.
Under External sharing, for both SharePoint and OneDrive, select Anyone or New and existing guests.
Select Save.
Next, check the external sharing settings for the site that you want to share from.
If you're sharing from a SharePoint site:
In the new SharePoint admin center, select Sites > Active sites.
Select the site that you want to share from, and then select Sharing.
Make sure that either New and existing guests or Anyone is selected, and if you made changes, select Save.
Try sharing again.
If you're sharing from OneDrive:
In the Microsoft 365 admin center, in the left pane, under Users, select Active users.
Select the user, and then select the OneDrive tab.
Select Manage external sharing.
Make sure Let people outside your organization access your site is turned on, and Allow sharing with anonymous guest links and authenticated users or Allow sharing to authenticated guest users with invitations is selected.
Try sharing again.
OSE202
Error OSE202 indicates you can share with only those guests who are already in your directory. You will be able to add guests directly through Microsoft Entra ID, or change the setting by doing the following:
First, change the external sharing setting for your organization.
Go to Sharing in the SharePoint admin center, and sign in with an account that has admin permissions for your organization.
Note
If you have Office 365 operated by 21Vianet (China), sign in to the Microsoft 365 admin center, then browse to the SharePoint admin center and open the Sharing page.
Under External sharing, select Anyone or New and existing guests for both SharePoint and OneDrive.
Select Save.
Next, check the external sharing settings for the site that you want to share from.
If you're sharing from a SharePoint site:
In the left pane of the new SharePoint admin center, select Sites > Active sites.
Select the site that you want to share from, and then select Sharing.
Make sure that either New and existing guests or Anyone is selected, and if you made changes, select Save.
Try sharing again.
If you're sharing from OneDrive:
In the Microsoft 365 admin center, in the left pane, under Users, select Active users.
Select the user, and then select the OneDrive tab.
Select Manage external sharing.
Make sure Let people outside your organization access your site is turned on, and Allow sharing with anonymous guest links and authenticated users or Allow sharing to authenticated guest users with invitations is selected.
Try sharing again.
OSE204
Error OSE204 indicates sharing is turned off for the site that you're trying to share from. In such a scenario, change the setting as follows:
Go to Active sites in the SharePoint admin center, and sign in with an account that has admin permissions for your organization.
Note
If you have Office 365 operated by 21Vianet (China), sign in to the Microsoft 365 admin center, then browse to the SharePoint admin center and open the Active sites page.
Select the site that you want to share from, and then select Sharing.
Make sure that either New and existing guests or Anyone is selected, and then select Save.
Try sharing again.
OSE205
Error OSE205 indicates you can share the site with only those guests who are already in your directory. You can add guests directly through Microsoft Entra ID, or change the setting by doing the following:
Go to Active sites in the SharePoint admin center, and sign in with an account that has admin permissions for your organization.
Note
If you have Office 365 operated by 21Vianet (China), sign in to the Microsoft 365 admin center, then browse to the SharePoint admin center and open the Active sites page.
Select the site that you want to share from, and then select Sharing.
Make sure that either New and existing guests or Anyone is selected, and then select Save.
OSE207
Error OSE207 indicates external sharing is turned off for OneDrive. In such a scenario, change this setting as follows:
Go to Sharing in the SharePoint admin center, and sign in with an account that has admin permissions for your organization.
Note
If you have Office 365 operated by 21Vianet (China), sign in to the Microsoft 365 admin center, then browse to the SharePoint admin center and open the Sharing page.
Under External sharing, select Anyone or New and existing guests for OneDrive.
Select Save.
Try sharing again.
OSE208
Error OSE208 indicates you can share OneDrive files and folders with only those guests who are already in your directory. You can add guests directly through Microsoft Entra ID, or change the setting by doing the following:
Go to Sharing in the SharePoint admin center, and sign in with an account that has admin permissions for your organization.
Note
If you have Office 365 operated by 21Vianet (China), sign in to the Microsoft 365 admin center, then browse to the SharePoint admin center and open the Sharing page.
Under External sharing, change the OneDrive setting to either Anyone or New and existing external users.
Select Save.
Try sharing again.
OSE303
Error OSE303 indicates the person sharing the file or folder isn't a member of the security groups that are allowed to share with guests and by using Anyone links. To change this setting:
Go to Sharing in the SharePoint admin center, and sign in with an account that has admin permissions for your organization.
Note
If you have Office 365 operated by 21Vianet (China), sign in to the Microsoft 365 admin center, then browse to the SharePoint admin center and open the Sharing page.
Select Limit external sharing to specific security groups.
Under Who can share outside your organization, note the security groups listed for Let only users in selected security groups share with authenticated external users and using anonymous links. You need to add the user to one of the listed security groups. (Instead, you can clear the check box and remove the sharing restriction.)
To add a user to a security group:
On the Groups page of the Microsoft 365 admin center, find the group you want to edit.
Select the group, and then on the Members tab, select View all and manage members.
Select Add members.
Enter the user's name in the search box, select the check box in the results list, and then select Save.
Select Close three times.
Try sharing again.
OSE304
Error OSE304 indicates the person sharing the file or folder isn't a member of the security groups that are allowed to share with guests. To change this setting:
Go to Sharing in the SharePoint admin center, and sign in with an account that has admin permissions for your organization.
Note
If you have Office 365 operated by 21Vianet (China), sign in to the Microsoft 365 admin center, then browse to the SharePoint admin center and open the Sharing page.
Select Limit external sharing to specific security groups.
Under Who can share outside your organization, note the security groups listed for Let only users in selected security groups share with authenticated external users. You need to add the user to one of the listed security groups. (Instead, you can clear the check box and remove the sharing restriction.)
To add a user to a security group:
On the Groups page of the Microsoft 365 admin center, find the group you want to edit.
Select the group, and on the Members tab, select View all and manage members.
Select Add members.
Enter the user's name in the search box, select the check box in the results list, and then select Save.
Select Close three times.
Try sharing again.
OSE401
Error OSE401 indicates your organization-level setting lets you share with only people on specific domains. The person you're trying to share with isn't on one of the listed domains. To change this setting:
Go to Sharing in the SharePoint admin center, and sign in with an account that has admin permissions for your organization.
Note
If you have Office 365 operated by 21Vianet (China), sign in to the Microsoft 365 admin center, then browse to the SharePoint admin center and open the Sharing page.
Under Advanced settings for external sharing, select Add domains, add the domain that you want to share with to the list of allowed domains, and select OK. Instead, you can turn off domain filtering by clearing the Limit external sharing by domain check box.
Select Save.
Try sharing again.
OSE402
Error OSE402 indicates your organization-level setting blocks sharing with people on specific domains. The person you're trying to share with is on one of the listed domains. To change this setting:
Go to Sharing in the SharePoint admin center, and sign in with an account that has admin permissions for your organization.
Note
If you have Office 365 operated by 21Vianet (China), sign in to the Microsoft 365 admin center, then browse to the SharePoint admin center and open the Sharing page.
Under Advanced settings for external sharing, select Add domains, remove the domain from the list of blocked domains, and select OK. Instead, you can turn off domain filtering by clearing the Limit external sharing by domain check box.
Select Save.
Try sharing again.
OSE403
Error OSE403 indicates the site from which you're sharing lets you share with only people on specific domains. The person you're trying to share with isn't on one of the listed domains. To change this setting:
Go to More features in the SharePoint admin center, and sign in with an account that has admin permissions for your organization.
Note
If you have Office 365 operated by 21Vianet (China), sign in to the Microsoft 365 admin center, then browse to the SharePoint admin center and open the More features page.
Under Classic site collections page, select Open.
Select the site that you're sharing from, and in the ribbon, select Sharing.
Under Site collection additional settings, add the domain that you want to share with to the list of allowed domains. Instead, you can turn off domain filtering by clearing the Limit external sharing using domains check box.
Select Save.
Try sharing again.
OSE404
Error OSE404 indicates the site from which you're sharing blocks sharing with people on specific domains. The person you're trying to share with is on one of the listed domains. To change this setting:
Go to More features in the SharePoint admin center, and sign in with an account that has admin permissions for your organization.
Note
If you have Office 365 operated by 21Vianet (China), sign in to the Microsoft 365 admin center, then browse to the SharePoint admin center and open the More features page.
Under Classic site collections page, select Open.
Select the site that you're sharing from, and in the ribbon, select Sharing.
Under Site collection additional settings, remove the domain that you want to share with from the list of blocked domains. Instead, you can turn off domain filtering by clearing the Limit external sharing using domains check box.
Select Save.
Try sharing again.
See also
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