Set auto attendant languages for Audio Conferencing in Skype for Business Online
Skype for Business Online was retired on July 31, 2021. If you haven't upgraded your Skype for Business Online users yet, they will be automatically scheduled for an assisted upgrade. If you want to upgrade your organization to Teams yourself, we strongly recommend that you begin planning your upgrade path today. Remember that a successful upgrade aligns technical and user readiness, so be sure to leverage our upgrade guidance as you navigate your journey to Teams.
For information about setting the auto attendant language in Microsoft Teams, see Set auto attendant languages for Audio Conferencing in Microsoft Teams.
The Audio Conferencing auto attendant for Skype for Business can greet audio callers in a number of different languages when they join a meeting.
Choose one primary language and up to four secondary languages. The primary language that you set will be used first and the secondary languages will be used by the auto-attendant in order that you select.
You can only change the languages of audio conferencing numbers that are of the Dedicated category. The languages of Shared audio conferencing number can't be changed.
We are frequently updating how you can manage features found in Skype for Business Online, so the steps here might be a little different.
Set the conferencing auto attendant languages
In the Skype for Business admin center, in the left navigation, go to Legacy portal. Once in the legacy portal, select Audio conferencing, and then click Microsoft bridge.
Select the audio conferencing phone number from the list, and in the Action pane, click Set languages. It is only possible to change the languages of Dedicated audio conferencing numbers.
On the Set languages page, click the Primary language list to view the complete list of available languages. If you need to, click each of the Secondary languages lists to select secondary language.
The primary and secondary languages that are supported are listed. The order in which you select them in the lists will be the order of the languages presented to callers.
Want else should I know?
To see the list of supported languages for Audio Conferencing, see Audio Conferencing supported languages.
Languages can be set for dedicated but not for shared phone numbers.
To see a list of countries/regions in which Audio Conferencing in Microsoft 365 or Office 365 using Microsoft as the provider is available, see Phone numbers for Audio Conferencing.